21 episodes

Inospire’s The MOD Report with Dr. Ryan Giffen. A show on all things HR and the crazy things we go through as hospitality professionals that you’ll be discussing with friends, family, and colleagues.

The MOD Report Dr. Ryan Giffen

    • Management
    • 5.0, 16 Ratings

Inospire’s The MOD Report with Dr. Ryan Giffen. A show on all things HR and the crazy things we go through as hospitality professionals that you’ll be discussing with friends, family, and colleagues.

    Avoiding Discrimination- Where is the Diversity & Inclusion Training?

    Avoiding Discrimination- Where is the Diversity & Inclusion Training?

    The conversation continues since the last episode on Racial Bias in the Workplace.  We’re going to discuss avoiding discrimination and signs to look for that your organization needs diversity and inclusion training. First, we discuss equity and workplace discrimination, what they are, and how to maintain equity while avoiding discrimination. Then, we dive into diversity, inclusion, and equality training. What are the 3 signs that your management staff needs equality training, such as abuse of authority or playing favorites?







    Live stream Video









    https://youtu.be/83o8vGrMXAY

















    Show Transcript







    -Hey ….hey……Welcome to The MOD report.  This is the show where we talk all things HR and the crazy things, we go through in the hospitality industry.  I’m your host, Dr. Ryan Giffen.







    -We are streaming this episode live via Facebook and YouTube.  After the live stream, you can access this episode anywhere you get your podcast including Apple, Spotify, Stitcher, iHeart, and many more! 







    Today…..we are going to keep the conversation going since the last episode on Racial Bias in the workplace.  We’re going to discuss avoiding discrimination and signs to look for that you organization needs diversity and inclusion training. 







    (MUSIC- TRANS 2)







    Our differences (which make us individually unique and quite special) in today’s day in age, may….sadly cause workplace discrimination, where employees are treated unfairly due to a particular characteristic. Equity is vital in every modern-day workplace. With the workplace changes induced by COVID-19, having a strong team is more important than ever. 







    Dealing with change, especially with the changes brought forth by COVID-19, is not easy for anyone in the workplace. Many are still working remotely or not working at all because of COVID-19. Your human resources department may be working on plans for your employee’s return, but have they considered how important equity will be during these times? Equity can keep a workplace from falling apart and makes your employee’s environment a happier, safe space…..and, as we discussed in my last podcast, necessary because it makes business sense and is the right thing to do.  Dealing with change isn’t nearly as hard when your employees have equal chances and no discrimination. 







    So, What is Equity? In the workplace, equity means that everyone is receiving fair chances and treatment. This will allow employees to have equal access to advancements and opportunities. Equity leads to happier and harder working employees. Each employee will feel valued; where no employee has an advantage over the other. After seeing that they have a fair chance of advancing, your employee will work harder than an employee experiencing workplace discrimination. Retention will stay at an all-time high when every employee is valued. 







    How can a company maintain equity?







    For some companies, it may feel challenging to maintain equity due to the number of employees you have. However, in order for your employees to feel happy and appreciated, giving them an equal chance is vital. If you feel that you do not know your workers well enough to give them equal opportunities, it may be time for you or your managers to host an event that will allow you to get to know employees. 







    What is Workplace Discrimination? 







    Workplace discrimination involves holding an employee back or treating them unfairly due to their religion, race, sexual orientation, age, sex, or disabilities just to name a few. Despite the Civil Rights Act of 1964 making it ...

    • 14 min
    Racial Bias In The Workplace

    Racial Bias In The Workplace

    Traditionally, workplace policies are made by individuals that don't reflect the diversity of the organization. For example, policies may not address racial bias, workplace equity, or the consequences of an employee demonstrating bias or discrimination in the workplace. Moreover, company cultures likely don't promote an anti-racism approach. In this Live episode, Dr. Giffen provides guidance and understanding of racism, implicit bias, microaggressions, and equity and what workplaces can do to help create a workplace culture that does not just 'talk' about diversity in the workplace, but actually takes ACTION.







    Live Stream Video









    https://youtu.be/iYmafS9h5uc

















    SHOW TRANSCRIPT







    -Hey ….hey……Welcome to The MOD report. This is the show where we talk all things HR and the crazy things, we go through in the hospitality industry. I’m your host, Dr. Ryan Giffen.







    -We are streaming this episode live via Facebook and YouTube. After the live stream, you can access this episode anywhere you get your podcast including Apple, Spotify, Stitcher, Soundcloud, iHeart, and many more!







    For the next 20 minutes, I’m going to talk about the Racial Bias Seen in The Workplace from my perspective as an HR practitioner over the last 14 years…. and…. what I believe can be done today…. to not only create an organizational culture of inclusion.. but… a culture of accountability and one of ACTION towards diversity, not just lip service.







    First and foremost, thank you to everyone who sent me their Tweets, DMs, email’s, and comments in preparation for Today’s show. Those questions and thoughts have been integrated into this episode. For those of you watching live, feel free to drop your questions in the feed ….and….. at the end of the show, I’ll do my best to screen through them and provide some thoughts……







    In my 14-years as a human resource professional and educator, I have observed workplace policies made by individuals that did not reflect the diversity of the organization. For example, there were and continue to be policies don't address racial bias, workplace equity, or the consequences towards an employee demonstrating bias or discrimination in the workplace,







    Moreover, company cultures did not promote an anti-racism approach. And although there are federal, state, and local laws that ban discriminatory practices, the reality in the workplace….is that it… occurs. It occurs through implicit bias, microaggressions and a lack of equity in workplaces since the inception of the United States of America’s declaration of independence.







    So…what is Racism? Racism is a marriage of racist policies and racist ideas that produces and normalizes racial inequities. It can be seen in many forms. Some of the most subtle and common way’s are through implicit bias and microaggressions







    In his book, “How to be an Anti-Racist,” author Ibram Kendi defines Racist and Anti-Racist. He defines Racist as:







    RACIST: One who is supporting a racist policy through their actions or inaction or expressing a racist idea.







    ANTIRACIST: One who is supporting an antiracist policy through their actions or expressing an antiracist idea.







    Racism isn't so obvious at times. There are many forms in which racism occurs. And that's what I wish to focus on first. Moving forward, I want to focus on three areas: implicit bias, microaggressions, and equity.







    Lets first understand the meaning of implicit bias and microaggressions. Then, I will briefly discuss the lack of equity in the workplace, followed by a few examples of what organizations can do today to make their w...

    • 22 min
    Dealing With Change – How Stoicism Can Help

    Dealing With Change – How Stoicism Can Help

    With the COVID-19 pandemic sweeping the globe, everyone is dealing with change in one way or another.  Students are adjusting to online classes as elementary schools to colleges are closed.  Sports fans are watching reruns of classics instead of attending live events.  Many things are different than they were just a few months ago, and the workplace is no exception.  Many people have lost their jobs, and the vast majority of others are working from home. Listen in as we discuss 5 action steps you can take to better cope and overcome the rapid change in your home and at work.  These 5 action steps have been in play for over 2000 years and the philosophy of Stoicism reminds us to focus on what we can control, not what we can’t control. 

    • 17 min
    How to Engage Your Employees in 5 Easy Steps

    How to Engage Your Employees in 5 Easy Steps

    During any time of uncertainty, it is a good idea to boost morale around the workplace. Promote positive energy with your workers. One of the best ways to help improve performance is to think about how to promote high levels of employee engagement. In this episode, learn the 5 easy ways on how you can engage your employees.







    The 5 steps are:







    * Promote strong values & vision* Provide opportunities for personal growth* Help employees find their true purpose* Create formal recognition programs* Give employees the necessary tools

    • 20 min
    Managing Workplace Change & Remote Workers

    Managing Workplace Change & Remote Workers

    Managing workplace change and dealing with change is tough, especially if you're new to remote work. In this episode, we discuss what a robust employee engagement plan looks like for business when dealing with change, including how to manage remote employees effectively.

    • 27 min
    A Post Coronavirus View of the Hospitality Industry With Giovanni Prada

    A Post Coronavirus View of the Hospitality Industry With Giovanni Prada

    The future of the hospitality industry will bring many unprecedented changes. Giovanni Prada (Corporate Director of Integrated Marketing at PHG) and host Dr. Ryan Giffen discuss the future of the hospitality industry. A focus on consumer behavior, employee satisfaction, and change management in a post Coronavirus world are discussed.







    You also might be interested in...









    https://www.inospire.com/entrepreneurship-and-women-in-hospitality-with-laurie-gray-founder-of-the-pie-bar/

    • 26 min

Customer Reviews

5.0 out of 5
16 Ratings

16 Ratings

Smashleyashley ,

HR at its best!

Dr. Giffen presents timely and informative topics
for HR managers and leaders who are looking to continue to grow their management practices and processes. A must listen for any business!

hrunicorn ,

A must listen ! Amazing industry insight

Your podcast was full of insight with valuable information on how to navigate next steps. At the same time a great source of humor & laughter at time we need it the most!

Luckyviv ,

Incredible!

Super informative! Entertaining and educational

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