168 episodes

The Modern Customer Podcast is a show that provides surprising and counter-intuitive insights on customer experience, social customer service and content. We will also dive into related leadership topics. The show is hosted by Forbes contributor and customer experience strategist Blake Morgan and features guests that include practitioners, authors, influencers and other tastemakers.

The Modern Customer Podcast Blake Morgan

    • Business
    • 4.9, 17 Ratings

The Modern Customer Podcast is a show that provides surprising and counter-intuitive insights on customer experience, social customer service and content. We will also dive into related leadership topics. The show is hosted by Forbes contributor and customer experience strategist Blake Morgan and features guests that include practitioners, authors, influencers and other tastemakers.

Customer Reviews

4.9 out of 5
17 Ratings

17 Ratings

jabrtime ,

Great CX Podcast. Highly Recommend.

By far one of the best CX podcasts. I expected nothing less after reading More is More. Blake does a superb job interviewing guests. It’s also refreshing to hear honest conversations about what works and what doesn’t. CX can be challenging in traditionally product-first businesses, so great to hear how others persevered. I always leave the podcast with new perspectives and new ways to approach my efforts. Thank you for all the effort that goes into creating and sharing these stories.

KatieJoy0514 ,

Customer Committed!

Blake and her stellar guests shine the brightest of lights on what it means to truly be customer oriented! Bold, insightful, and engaging are just a few of the words I’d use to describe the time you’ll spend with them. Thanks for putting out such a superb show Blake - keep up the great work!

J. Barshop ,

Awesome show, highly recommend!

Blake and her guests provide some incredibly actionable and compelling content on how to effectively grow your business by championing your customer.

Highly recommend listening and subscribing to The Modern Customer Podcast if you want the knowledge AND mindsets to build a brand customers flock to (and reach your overall business goals as a result)!

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