157 episodes

The Modern Manager is a podcast dedicated to helping you be a rockstar manager with a thriving team. Whether you’re seeking to boost your effectiveness as a manager and communicator, want to foster a healthy team culture where people flourish and exceed their goals, or learn the skills to make the most of every single meeting, this podcast is for you.

Each episode features topics like: effective meeting practices, communication skills, managing conflict, team building, time management, group dynamics, goal setting and accountability, team competencies, productivity and collaboration technologies, organizational culture, and more.

The Modern Manager: Create and Lead Successful Teams Mamie Kanfer Stewart

    • Management
    • 4.8 • 118 Ratings

The Modern Manager is a podcast dedicated to helping you be a rockstar manager with a thriving team. Whether you’re seeking to boost your effectiveness as a manager and communicator, want to foster a healthy team culture where people flourish and exceed their goals, or learn the skills to make the most of every single meeting, this podcast is for you.

Each episode features topics like: effective meeting practices, communication skills, managing conflict, team building, time management, group dynamics, goal setting and accountability, team competencies, productivity and collaboration technologies, organizational culture, and more.

    150: Diversity, Equity, Inclusion and Allyship

    150: Diversity, Equity, Inclusion and Allyship

    We often hear companies talk about investing in diversity, equity, and inclusion (DEI). But what do those terms really mean? And how can we as managers support DEI regardless of how our organization is approaching it?
    In this episode, I share my definitions of diversity, equity and inclusion, and allyship. I explain some of the fundamentals so you can cultivate an inclusive and equitable environment in which all team members thrive.
    The full episode guide includes sample agendas and activities to help your team redesign its email practices. Get it when you join the Modern Manager community or purchase the full guide atwww.mamieks.com/store.  
     
    Get the free mini-guide at www.mamieks.com/miniguides.
     
    Subscribe to my newsletter to get episodes, articles and free mini-guides delivered to your inbox. 
     
    Read the related blog article: How Managers Can Advance Diversity, Equity, and Inclusion In The Workplace
     
    Key Takeaways:
    All the ways that individuals differ can be considered an aspect of diversity. Diversity can be visible or invisible, things we’re born with or acquired over time, and inherent in us or by association.   Diversity is also about how specific groups of people have been privileged or marginalized historically and across cultures. Intersectionality describes how the complex parts of a person come together in ways that compound privilege or marginalization. Equity is about removing barriers to full participation, correcting for systemic obstacles, and providing everyone a truly fair opportunity. Inclusion is about creating an environment where people feel comfortable to be their authentic self without feeling like they need to code-switch or adjust to fit in. Being an ally is about taking on the struggles of the oppressed as your own. Its an ongoing journey that includes making mistakes and learning from them. When someone speaks up to let you know your actions or behaviors are not inclusive or equitable, respond as an ally would by centering the impacted, listening and learning, apologizing even though you didn’t intend it, and stopping the pattern.  Feelings of guilt, defensiveness, anger and conflict avoidance can lead us to respond in unhelpful ways, including centering yourself, denying that other’s experiences are different from your own, derailing, refusing to center the impacted, tone policing, victim blaming, and withdrawing.  Be grateful for the learning opportunities and stay engaged, even when being an ally is hard. Pay attention to things like who speaks first during meetings, who gets credit for ideas, who you invest time and energy in developing, and who you turn to for help.   Additional Resources:
    Kimberlé Crenshaw TED talk on Intersectionality  A huge thank you to Amelie Lamont for her incredible Guide to Allyship https://guidetoallyship.com/ Episode 89: Growing into an Inclusive Leader with Jennfier Brown Episode 123: Addressing Race and Bias in the Workplace with Aaron Samuels Episode 143: How to Support People of Color at Work with Omolara Uwemedimo mamie@mamieks.com

    • 17 min
    149: Planning a (Virtual) Team Retreat with Seth Linden

    149: Planning a (Virtual) Team Retreat with Seth Linden

    With the end of COVID coming into sight, now is an ideal time to plan for a team retreat that can help people reconnect after a long year of physical distancing or isolation. Whether you’re able to gather in person or limited to a virtual retreat due to COVID or geography, taking time to focus on relationships and team purpose can inspire and refuel us in powerful ways.
     
    In this episode I speak with Seth Linden. Seth is the founder and principal of Gather Consulting, where he advises philanthropists, foundations and nonprofits at the intersections of education, leadership, and community. He has a teaching credential and bartending credential - both of which come in handy while building community.
     
    Seth and I talk about how to design and lead an effective and engaging team gathering or retreat whether in person or virtually. 
     
    The full episode guide includes key areas to consider when planning an in-person or virtual retreat, along with ideas for activities to build relationships and how to make the retreat extra special. Get it when you join the Modern Manager community or purchase the full guide at www.themodernmanager.com/shop.  
     
    Get free episode mini-guides at www.themodernmanager.com/miniguides.
     
    Subscribe to my newsletter to get episodes, articles and free mini-guides delivered to your inbox. 
     
    Read the related blog article: How to Design a Retreat Your Team Will Love
     
    KEEP UP WITH SETH
    Website: www.gatherconsulting.org Newsletter: https://www.gatherconsulting.org/newsletter  
    Key Takeaways:
    Be really clear about what the purpose of the retreat is so that you can align the agenda with it.  Co-create the agenda; ask your team what they want to get out of the retreat and design the agenda together.  Set the tone and intentions of a safe space by having the leader be honest and open from the beginning.  Set equity of voice as a value from the beginning to encourage louder voices to make room, quieter people to speak up, and to recognize publically the importance of including historically marginalized voices.  To help people feel more comfortable opening up, set a casual dress code, use outdoor settings to lighten the mood, and offer “walking workshops”.  Choose team-building activities like karaoke and ropes courses if it aligns with your purpose and is something the participants are comfortable with.  Consider mailing or providing ‘goodie bags’ that contain little gifts that make the event feel special. Set up accountability partners after the retreat to help people carry their learnings forward.  Additional Resources:
    Book: The Art of Gathering by Priya Parker Book: The Power of Ritual by Casper ter Kuile Book: Emergent Strategy by Adrienne Maree Brown mamie@mamieks.com

    • 31 min
    148: Spark Motivation and Maximize Impact with Matt Granados

    148: Spark Motivation and Maximize Impact with Matt Granados

    It can be hard enough to motivate yourself sometimes, let alone your team members. But great managers know how to tap into a person’s internal motivations in ways that maximize impact without the need for external carrots or sticks.
     
    Today’s guest is Matt Granados. Matt has spent his life as an entrepreneur so when he was told by a fortune 100 Company that the system he used to manage his life (personal and professional) was the answer to their biggest personal problem that EVERY company will eventually face, Matt decided it was time to start Life Pulse Inc to share how he connects Intention with Structure to ensure an individuals desired results. Matt has worked with organizations such as Twitter, Google, and the United States Air Force to individuals looking to just get more out of each day!
     
    Matt and I talk about internal vs external motivation, how to motivate yourself and others, the root of what motivates us, how to design your life around your motivations and desires, how to talk to your team members to help them be more intentional and tap into their internal motivators, and so much more. 
     
    Members of the Modern Manager community get a free 30 minute consult and custom program based on your answer.  Also anyone who has the consultation will get the discounted LP Planner. Get this guest bonus when you join the Modern Manager community.  
     
    Subscribe to my newsletter to get episodes, articles and free mini-guides delivered to your inbox. 
     
    Read the related blog article: The 3 Questions You Need To Ask Your Team Every Week
     
    KEEP UP WITH MATT
    Website: www.LifePulseInc.com Instagram: @lifepulseinc YouTube: https://www.youtube.com/channel/UCPNc15l_7JB8-aziMAnLPsA  
    Key Takeaways:
    Motivation is a mindset. External motivation comes from fear or love. To tap into internal motivation, you need to connect what you want with what that person wants.  Most of us don’t actually know what we truly want. Take time to pause and reflect on what really matters in order to generate your list of desires. Consider creating a SWOT analysis of your life. Often there are small changes or actions we could do now that will help us live our desires in the moment, generating greater fulfillment. In order to tap into the internal motivations of our colleagues, we need to understand who they are and what matters to them.  Ask three questions weekly: (1) What Are You Focused On This Week?, (2) What Are You Grateful For?, (3) What Are You Working Towards? These three questions help you understand the greater context of your colleague’s life while not getting too personal.  Knowing your teammates’ long and short term goals allows you to understand where they want to go and therefore how to help them in the present.  Have your team review their previous week’s successes and struggles by asking themselves how they grew (1) Internally - their mind, (2) Physically - their body, (3) Relationally - their connections, and (4) Professionally - their career. Make three to-do lists of what you (1) want to get done, (2) need to get done, and (3) is most important to get done. Encourage your colleagues to do the same.  Managers inspire their teams by role modeling. It’s important to check in with yourself weekly on your intentions and make time for activities central to your life’s purpose into your schedule.  Additional Resources:
    Motivation Catalysts test: www.LifePulseInc.com/MCA mamie@mamieks.com

    • 32 min
    147: Prevent And Recover From Burnout With Kristen Knowles

    147: Prevent And Recover From Burnout With Kristen Knowles

    At this moment, we’re more than a year into the pandemic. Many of us have become accustomed to the added stress of living in isolation, not taking real vacations, not having the outlets of fun we used to have. This, combined with our intense workloads and home lives, with the promise of this all being over in just a few more months, is wearing many of us down. Burnout is nothing new, but if people struggled with burnout pre-pandemic, it seems even more prevalent now.
     
     
    In this episode, I speak with Kristen Knowles. Kristen is a 13x award-winning leadership expert with over a decade of experience in leading HR and leadership development for top global companies in Tech, Healthcare, and Startups. Her passion is helping organizations create brave cultures and working with leaders to overcome burnout and lead from purpose. She is the CEO of Brave Leaders Group, a full-suite leadership firm that specializes in offering transformational leadership and organizational development services that create brave cultures with practical application that you can immediately start implementing to see results. She offers a unique opportunity to implement strategies that create empowering cultures and breaks apart our previous ideas of leadership to create brave leaders that will mark history and change the narrative for leadership going forward.
     
    Kristen and I talk about the stages of burnout, how to avoid it and what to do if you find yourself out of alignment and heading into burnout. Kristen also shares tips with how to talk to your team to help them avoid burnout.
     
    Get 20% off the Brave Leadership course when you join the Modern Manager community. Purchase full episode guides at www.themodernmanager.com/shop.  
     
    Subscribe to my newsletter to get episodes, articles and free mini-guides delivered to your inbox. 
     
    Read the related blog article: How To Stop Burnout From Burning You And Your Team
     
    KEEP UP WITH KRISTEN
    Website: https://www.kristenknowles.co/
    LinkedIn: https://www.linkedin.com/in/kristen-pinkston-knowles/
    Clubhouse: @kristenknowles
    Instagram: @kristenpinkstonknowles
    Brave Leadership Course: https://mailchi.mp/98a9ae4346da/brave-leadership-program
     
    Key Takeaways:
    Burnout is often a result of being disconnected from your purpose.  There are four stages to burnout. (1) You are excited about the new work. Then your energy wanes and you start to feel irritable. (2) You start to be irritated by small things that otherwise wouldn’t bother you. (3) You feel stuck and overwhelmed and might have trouble sleeping. (4) You experience tremendous difficulty coping and getting work done.  Purpose isn’t about achieving something. It’s the “why” of your life, your overarching guidepost for living.  To help overcome and avoid burnout, identify what feels in and out of alignment in your life. Find time and space in your schedule to do things you care about. Create an action plan for how you want to show up better. We need jobs that fit with our working style, strengths, and personality. We can only keep up a working style that doesn’t fit with us for about six months before we experience burnout.  To help your team members align themselves with their purpose, give them autonomy to figure out how to complete tasks in the way that works best for them.  Have a conversation with your team about their 80/20. What are the 20% of things that they are doing in their role that are best suited to their strengths? Think about how to eliminate, delegate, or manage the other 80% of their tasks.  Learn about your team members’ individual purposes and how they can align with the company’s purpose.   
    Additional Resources:
    The Sparketype Assessment - help find your purpose Episode 47: Managing Stress and Avoiding Burnout  mamie@mamieks.com

    • 33 min
    146: Preparing For A Productive Meeting

    146: Preparing For A Productive Meeting

    Most people think of meetings as an event - the time we’re gathered together in a physical or virtual room. But meetings are actually a cycle that consists of three phases - before, during and after. Too often meetings are unproductive due to a lack of proper preparation by both the meeting leader and participants. Yet, by spending a few minutes designing a thoughtful agenda, developing appropriate prework, and communicating clearly with your meeting participants, you can transform the entire meeting experience.
     
    In this episode, I walk through what to do before a meeting to prepare yourself and your colleagues for a productive conversation.
     
    The full episode guide includes my meeting agenda template, tips for writing a desired outcome, and how to design and communicate pre-work. Get it when you join the Modern Manager community or purchase the full guide at www.themodernmanager.com/shop.  
     
    Get the free mini-guide at www.themodernmanager.com/miniguides.
     
    Subscribe to my newsletter to get episodes, articles and free mini-guides delivered to your inbox. 
     
    Read the related blog article: How to Prepare Yourself and Others For A Productive Meeting
     
    Key Takeaways:
    Preparing yourself and your meeting participants will help create a more productive meeting. The most important element of any meeting is the desired outcome: what will the meeting achieve? The more specific the desired outcome, the easier it will be to plan the agenda and facilitate the conversation to accomplish that goal. Consider what people need to know, what they can think about, or what they can do prior to entering the meeting that will prepare people for a more productive and efficient conversation. Pre-work can be reading or listening to an article, video or podcast, a document, voice or video message. Pre-work can be reflecting on specific questions or generating ideas ahead of time. Pre-work can be completing a worksheet, answering questions, contributing to a shared online document. Sometimes you may need to produce a document, record a voice message or video presentation in order to share important information in the optimal format prior to the meeting. When you assign prework, be sure to include clear instructions that explain (1) why you have assigned this pre-work or how it will help the meeting, (2) what specifically people should do, (3) how long it will take and (4) when it needs to be done by. Share the agenda and pre-work with enough time for meeting participants to review and complete any actions. Additional Resources:
    Episode 33: Do You Really Need That Meeting? Book: Momentum: Creating Effective, Engaging, and Enjoyable Meetings mamie@mamieks.com

    • 13 min
    145: Communication Beyond Email, Slack and Zoom with Josh Little

    145: Communication Beyond Email, Slack and Zoom with Josh Little

    Our modes of communication have grown seemingly exponentially over the past few decades. From email to texting, Slack to Zoom, we’re communicating faster than ever before. Yet, even with the combination of tools at our disposal, there are still moments when none of them are quite right. 
     
    While you might be thinking, oh no, not another communications app, consider this: We have yet to harness the power of video in asynchronous communications at work. It’s grown in popularity for social connecting so consider how it might enhance your existing communications to build relationships and move work forward.
     
    Today’s guest is Josh Little. Josh is the founder of four tech companies–Maestro, Bloomfire, Qzzr, and Volley–that have collectively been used by hundreds of millions of people. His work has been featured in Tech Crunch, Mashable, Entrepreneur, Inc., and Forbes. With two successful exits and a third pending, he’s currently on a mission to save the working world from death-by-meetings with his fourth creation, Volley.
     
    Josh and I talk about how to connect with your team using video messaging. We talk about how to make our communications more effective, efficient and inclusive, plus more good stuff. 
     
    Members of The Modern Manager get my guide to team communication tools. In it, I share my approach and tips for which apps are best suited to which types of communication needs. Get it when you join the Modern Manager community or purchase the guide at www.themodernmanager.com/shop.  
     
    Subscribe to my newsletter to get episodes, articles and free mini-guides delivered to your inbox. 
     
    Read the related blog article: Why Email and Zoom Are Hurting Our Teams And What Else To Use
     
    KEEP UP WITH JOSH
    Website: https://www.volleyapp.com/
    Key Takeaways:
    Historically, asynchronous communications are written like email and text is; we read and respond at any time. Historically, synchronous communications are meetings; we need to be present with each other at the same time to communicate. The Volley app offers a unique opportunity for asynchronous, video communication.  The problem with communicating via text and email is that it wastes a lot of time. The average person types 19 words per minute but can speak 150 words per minute.  We lose about 93% of the communication that comes from voice, tone and body language. This often  leads to miscommunications or the need for many back-and-forth messages. In person or Zoom meetings require us to set aside chunks or our day and disrupt our ability to get into deep work.  Asynchronous communications allow people time to think before responding which can lead to greater engagement from introverts and deeper thinking overall.  Teams using Volley have experienced a strengthening in relationships and more “water-cooler” type talk.  Managers have also used Volley with individuals on their team which has enabled more natural conversations to unfold, leading to continued alignment and faster speed of work. Different work tech apps serve different purposes. Slack is good for simple information sharing. Zoom or in-person meetings are best for emotionally charged topics, complex discussion, as well as weekly team meetings.  Introduce Volley to your team as an experiment. Try it out for one topic to get your team excited about what it has to offer instead of demanding a transition onto the platform as the new way to work.   
    Additional Resources:
    Episode 45: Invest in Meaningful One-on-Ones mamie@mamieks.com

    • 30 min

Customer Reviews

4.8 out of 5
118 Ratings

118 Ratings

Josh Rzepka ,

Outstanding podcast!

I’ve been listening to the modern manager since the beginning. Week after week Mamie brings thoughtful topics, guests, and leads very interesting and helpful discussions. Highly recommended!

Nursehouz ,

Finally!

This is one of the best podcasts I’ve followed. Finally, not only does Mamie and her guests give great tips that will grow great managerial skills, but also HOW to achieve them! Very helpful for new and experienced leaders alike. Keep them coming!

k-d-m ,

Very Helpful!

Coming from a manager that has had no proper training, this podcast is absolutely amazing and beyond helpful. They’re very engaging and not too lengthy. I do wish there were more that focused on small business retail/sales and how to build those teams but overall I’ve found this podcast to be a resourceful tool for management.

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