12 episodes

Welcome to The Modernisation!This Podcast is dedicated to the topic of business modernisation in the 4th Industrial Revolution, leveraging the power of cloud technology like Salesforce, to deliver personalised experiences and growth through automation, efficiency and scale.On this Podcast we talk about how to modernise organisations, and discuss everything including people, technology and data.You can expect to get advice from experts, industry news, and exciting MODERN thinking. Stay tuned!

The Modernisation AFDigital

    • Business

Welcome to The Modernisation!This Podcast is dedicated to the topic of business modernisation in the 4th Industrial Revolution, leveraging the power of cloud technology like Salesforce, to deliver personalised experiences and growth through automation, efficiency and scale.On this Podcast we talk about how to modernise organisations, and discuss everything including people, technology and data.You can expect to get advice from experts, industry news, and exciting MODERN thinking. Stay tuned!

    Interview: Philip Schweizer on Web Behavioural Data

    Interview: Philip Schweizer on Web Behavioural Data

    We have an awesome episode today! I’m joined by Philip Schweizer, the CEO and Co-Founder of SalesWings, a very modern web and email behavioural platform that integrates with Salesforce alongside many other technologies. 
    Today we’re going to be talking all about:
    How web behaviour tracking works and why it's importantWhat does the future of marketing look like in a Post Covid world
    LinkedIn: https://www.linkedin.com/in/philipschweizer/
    Website: https://www.saleswingsapp.com/

    • 23 min
    Interview: Scott Doughty on Mindfulness

    Interview: Scott Doughty on Mindfulness

    We have a very special episode today! I’m joined by Scott Doughty, the “CWO” or Chief Wellbeing Officer for Radiant, a Wellbeing, Resilience & Mindfulness consulting business that he founded.
    Prior to starting his business, Scott had a long and successful career in the Cloud Tech industry, working in senior leadership roles for giants like Adobe and Salesforce.
    Today we’re going to be talking all about:
    The emotional impact of Covid19How Biohacking, Yoga, meditation and breathing can helpTips on how you can get started with mindfulness at home
    Contact Scott: https://www.linkedin.com/in/scottcdoughty/

    • 1 hr 7 min
    Interview: Dr. Nader Chmait on Artificial Intelligence

    Interview: Dr. Nader Chmait on Artificial Intelligence

    We have a mind blowing episode today! I’m joined by one of the smartest people I know, Dr. Nader Chmait who has a very interesting qualification - a PHD in Artificial Intelligence!
    He spends his days as a post-doctoral researcher at Victoria University in Melbourne, and a Data Scientist at Tennis Australia, where we met.
    Today we will go deep on how Nader has applied AI powered models to solve paradoxes that have been like troubling philosophers for centuries.
    He’s going to explain what Collective Intelligence is, how crowdsourcing enables this, and how we can predict the future if we have sufficient data.
    Then we will discuss the future post-corona, universal basic income, and key advice Nader has for organisations and individuals to adapt to the new normal.

    To contact Nader:
    Email: chmait.nader@gmail.comLinkedIn: https://www.linkedin.com/in/naderchmait/Google Scholar: scholar.google.com/citations?user=CsTjYDcAAAAJ&hl=enPublished: dl.acm.org/doi/10.3233/978-1-61499-672-9-542
    Wiki & References:
    https://en.wikipedia.org/wiki/Wisdom_of_the_crowdhttps://en.wikipedia.org/wiki/Tragedy_of_the_commonshttps://en.wikipedia.org/wiki/Prisoner%27s_dilemmahttps://en.wikipedia.org/wiki/Amazon_Mechanical_Turkhttps://en.wikipedia.org/wiki/Laplace%27s_demonhttps://cacm.acm.org/magazines/2011/7/109892-searching-for-jim-gray/fulltext

    • 1 hr 17 min
    Interview: Dr. Daniel McCarthy on Customer Lifetime Value

    Interview: Dr. Daniel McCarthy on Customer Lifetime Value

    We have an AWESOME episode today! I’m joined by Daniel McCarthy, a Doctor of Statistics from Wharton University, the god co-parent of a little theory called Corporate Based Customer Valuation, which is a revolutionary and more accurate method to value a business using customer lifetime value and predictive modelling.
    Daniel is the co-Founder of several businesses, one of which was acquired by Nike 2 years ago. He also teaches and performs ongoing academic research at Emory University, in Atlanta.


    Some of the topics we will cover today include:
    How to measure Customer Lifetime Value?Why is it important to make decisions with Custom Lifetime Value in mind?
    How to contact Dr. Daniel McCarthy?
    LinkedIn: linkedin.com/in/danielmcc
    Twitter: @d_mccar 

    • 50 min
    Interview: Shailesh Kumar Tyagi on Corporate Sustainability

    Interview: Shailesh Kumar Tyagi on Corporate Sustainability

    I’m joined by Shailesh Kumar Tyagi who is the Managing Partner for APAC for GIST Advisory, who are a Swiss Sustainability Consulting Firm. Shailesh sits across several boards and earned his stripes from almost 10 years at Deloitte, and prior to that Ernst & Young.


    Topics
    What does a Sustainability Consultant do?Why your P&L needs to consider environmental and social costsAnd what are the responsibilities of ALL companies to do their part for Sustainability

    Questions
    What do you do? What is your educational background?How did you get into the world of sustainability, ESG, sustainable energy and climate change?In terms of sustainability and carbon reporting, how you see Australian companies performing? In an uncertain world, we operate, how you see COVID19 and other disrupters impacting the business and stakeholders?What is your advice to Millennials and post-millennials when it comes down to sustainability?What is the role of technology in sustainability?Do you think the corporate sustainability leaders have the information edge they need to win and become “future-ready”?
    How to contact Shailesh?
    linkedin.com/in/shaileshtyagi/

    • 49 min
    Corona Crisis: 10 Challenges facing the Retail Industry

    Corona Crisis: 10 Challenges facing the Retail Industry

    In this webinar we are going to explore the top 10 Challenges facing the Retail Industry as a result of Corona Virus, as well as explore a response strategy.

    Top 10 Challenges facing the Retail Industry
    Panic buying ~ supply chain problemsCash-flow / revolving credit / liquidityBrick & Mortar forced closuresStatic Inventory on shelves Fixed Costs like Leases and obligationsLabour Costs ~ WFH / Stood-down employeesDeath by Product CategorySupply Chain availability and responsivenessConsideration increase due to job loss fearCase Risk for Employees
    Covid-19 Response Strategy:
    Communicate - to Customers, Staff, Suppliers and the Government.Seek Aid  - from Government, Banks and Non-Profit Organisations.Reduce Costs - brick & mortar, fixed, non-essential expenses and labour costs.Increase Sales - eCommerce, Marketplaces, sell relevant products, and build 1:1 customer journeys.
    Upcoming Webinars
    COVID-19 Social Listening Webinar - Tuesday March 31 12:30pm AEDTCorona Crisis Webinar: Education - Thursday April 2 10:30am AEDTOther Corona Crisis Webinars

    • 25 min

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