100 episodes

Take your moving company to the next level with Louis Massaro, the Moving Industry’s #1 Business Trainer and Success Coach. In this podcast, you’ll learn proven strategies and processes on how to reach higher levels of success in your moving business. Every week, Louis shares valuable insights, stories and expert interviews with takeaways you can implement in your business right away. You’ll also get a behind the scenes look and tactical training from Louis’s seminars and online training programs on how to improve each area of your moving business. Visit LouisMassaro.com to learn about Louis.

The Moving Mastery Podcast with Louis Massaro Louis Massaro: Moving Business Trainer & Coach

    • Business
    • 4.9 • 47 Ratings

Take your moving company to the next level with Louis Massaro, the Moving Industry’s #1 Business Trainer and Success Coach. In this podcast, you’ll learn proven strategies and processes on how to reach higher levels of success in your moving business. Every week, Louis shares valuable insights, stories and expert interviews with takeaways you can implement in your business right away. You’ll also get a behind the scenes look and tactical training from Louis’s seminars and online training programs on how to improve each area of your moving business. Visit LouisMassaro.com to learn about Louis.

    $500K vs $5Million Business Growth Strategy

    $500K vs $5Million Business Growth Strategy

    In this episode of The Moving Mastery Podcast, Louis Massaro shares why you can’t reach the next level of success using the same strategy that got you to your first level of success.
    You’ll learn:
    Why you must set, 1yr, 3yr, and 10yr goals now What you need to do to distinguish between your business fundamentals and your business development goals How to quarterly objectives can help you reach your three-year goals faster Oftentimes, business owners get stuck in a position where they've had great growth, great momentum, and good success in their business, but then they hit a wall.
    The reason they hit that wall is that they're operating off the same strategy that they used to get their business off the ground to get it up and running.
    At this point, there's a different level and a different approach to running your business that you need to take if you want to break through and get to that next level.
    If you don't change up your strategy, you're going to end up 10 years from now in the same position, not really reaching that level of success that you're truly capable of, and your business will start to outgrow the processes and the people, and you'll have breakdowns in service, breakdowns in your products, breakdowns in the way that you're able to handle your customers.
    In this episode of The Moving Mastery Podcast, Louis gives you three tips to help you realign to a new strategy that will get you to where you want to go. And he shares what could happen if you've got the wrong strategy, or you've got the ladder on the wrong wall and you start climbing.
    If you want to build a $5 million business or a $10 million business or a $50 million business, you need to be able to not only manage the business that you're in, you've got to be able to also manage where you're headed, or you will get stuck.
    Learn how to align your company’s growth strategies with your long-term goals! Listen to $500K vs $5Million Business Growth Strategies now and go download the last few episodes too!
    Subscribe to Louis’s YouTube channel for more tips on growing your moving company.
    Get free on-demand video training on how to book more moves and learn The 6 Stages of a Moving Company Sales Machine. Go to www.LouisMassaro.com/6stages
    Follow Louis on Instagram for daily tips and motivation. www.Instagram.com/LouisMassaro
    ABOUT
    Louis Massaro is the world’s leading moving business trainer and success coach. He’s the founder and CEO of Moving Mastery, a training, coaching, and education company dedicated to helping moving company owners, managers and employees reach higher levels of success in their business. Through his coaching programs, online training and live seminars he’s helped hundreds of people unlock their full potential by giving them the strategies and systems to take their moving business to the next level.
    Louis opened his first moving company at 19 years old with two rental trucks and after overcoming many challenges and struggles, he went on to build a $20 million a year business. His company, Neighbors Moving & Storage had locations nationwide performing local moves, long-distance moves as well as storage. After 16 years of success in the moving business, Louis sold his companies and is dedicated to helping others “Profit in Their Business and Thrive in Their Life”.

    • 12 min
    Moving CEO Skill Development

    Moving CEO Skill Development

    In this episode of The Moving Mastery Podcast, Louis Massaro shares how to develop skills as a Moving CEO.
    You’ll learn:
    Why you need to add skill development as part of your regular routine What you can do to avoid unnecessary struggle while you build your business How to decide which skills you need to learn to reach the next level Louis believes that anyone in the moving business can get to any level of success that they want if they focus on skill development.
    When Louis first started, he didn't know anything about the business. He literally did not know how to fold a pad, he didn't know how to book a move, nothing.
    So it became a checklist of skill development for Louis, he needed to learn how to do this, he needed to learn how to do that.
    In this episode, Louis teaches you how you can develop the skills of a Moving CEO. And he shares how he was able to develop the skills he needed over the years to build a successful company.
    If you learn the right skills that you need at every stage of the game in the moving business, you can reach any level that you want, but if you don't learn the skills that you need, if you don't start to develop this mindset of skill development, it's going to be a struggle.
    You can't just think that you're going to, by default, show up and be fantastic. You need skill development.
    So make your list. What skills do you need to learn?
    Maybe you need to learn financials. Maybe you need to learn mergers and acquisitions. Maybe you need to learn franchising. Or maybe you need to learn different ways to sell your business.
    Learn how to acquire the skills you need to reach the next level! Listen to Moving CEO Skill Development now! Go and download the last few episodes too!
    Subscribe to Louis’s YouTube channel for more tips on growing your moving company.
    Get free on-demand video training on how to book more moves and learn The 6 Stages of a Moving Company Sales Machine. Go to www.LouisMassaro.com/6stages
    Follow Louis on Instagram for daily tips and motivation. www.Instagram.com/LouisMassaro
    ABOUT
    Louis Massaro is the world’s leading moving business trainer and success coach. He’s the founder and CEO of Moving Mastery, a training, coaching, and education company dedicated to helping moving company owners, managers and employees reach higher levels of success in their business. Through his coaching programs, online training and live seminars he’s helped hundreds of people unlock their full potential by giving them the strategies and systems to take their moving business to the next level.
    Louis opened his first moving company at 19 years old with two rental trucks and after overcoming many challenges and struggles, he went on to build a $20 million a year business. His company, Neighbors Moving & Storage had locations nationwide performing local moves, long-distance moves as well as storage. After 16 years of success in the moving business, Louis sold his companies and is dedicated to helping others “Profit in Their Business and Thrive in Their Life”.

    • 15 min
    Moving Companies' Biggest Expense... Labor

    Moving Companies' Biggest Expense... Labor

    In this episode of The Moving Mastery Podcast, Louis Massaro shares how you can increase profits by managing your labor expenses.
    You’ll learn:
    Why you must start tracking your payroll percentages now What you can do to keep your crews from getting burnt out How to identify things like high overtime, theft, people working off the clock, etc. in your company Your labor percentage is directly tied to the amount of money you're charging for your moves, and the amount of money that you're paying to your movers.
    And if you don't get this number under control… Well, let’s just say, companies can go out of business because of this.
    Or, you may end up in what may be an even worse situation. When you put in years and years of hard work and being in this business, but you’re stuck not making the profits that you should.
    In this episode of the Moving Mastery Podcast, Louis Massaro shares how to look at your payroll percentage and start tracking it to see where you're at. This will help you identify all kinds of things; high overtime, theft, people working off the clock, etc.
    He also discusses monitoring your overtime and how to keep your crews from getting burnt out. 
    Start looking at your labor expenses and you'll see for yourself, week after week, how it all plays out. You can be more profitable and you can get your labor percentage under control. Listen to Moving Companies' Biggest Expense... Labor now!
    Go and download the last few episodes too!
    Subscribe to Louis’s YouTube channel for more tips on growing your moving company.
    Get free on-demand video training on how to book more moves and learn The 6 Stages of a Moving Company Sales Machine. Go to www.LouisMassaro.com/6stages
    Follow Louis on Instagram for daily tips and motivation. www.Instagram.com/LouisMassaro
    ABOUT
    Louis Massaro is the world’s leading moving business trainer and success coach. He’s the founder and CEO of Moving Mastery, a training, coaching, and education company dedicated to helping moving company owners, managers and employees reach higher levels of success in their business. Through his coaching programs, online training and live seminars he’s helped hundreds of people unlock their full potential by giving them the strategies and systems to take their moving business to the next level.
    Louis opened his first moving company at 19 years old with two rental trucks and after overcoming many challenges and struggles, he went on to build a $20 million a year business. His company, Neighbors Moving & Storage had locations nationwide performing local moves, long-distance moves as well as storage. After 16 years of success in the moving business, Louis sold his companies and is dedicated to helping others “Profit in Their Business and Thrive in Their Life”.

    • 10 min
    Increase Profits With Raving Fan Customers

    Increase Profits With Raving Fan Customers

    In this episode of The Moving Mastery Podcast, Louis Massaro shares how you can increase profits by creating raving fans out of your customers.
    You’ll learn:
    Why “multiplying moves” can reduce your marketing costs What you can do to get more repeat customers How to train your movers to get more 5-star reviews from your customers The number one goal of every move should be to create raving fans. This is going to help you increase profits, have happier customers, reduce your stress and quite honestly, live a better quality of life.
    The reason this is so important is because if you're going to spend money on marketing to get moves, and you're not focused on how to multiply those moves (meaning turn this one move into more moves), it's only going to dip into your profits and you're not going to be able to sustain a long term successful moving company that way.
    In order to really grow and get to that next level, you've got to be able to reduce your marketing cost by getting more repeat customers, more referral customers, and more reviews, which help your conversion and booking jobs.
    In this episode of the Moving Mastery Podcast, Louis gives you some great tips on how to create raving fans out of every customer on every move. He shares how to ensure that you have sales to service consistency for each customer, and Louis tells you what areas that you may need to train your movers on so that they have a professional and consistent interaction with your customers on every job.
    If you want to grow your company you need to know how to create raving fans. Learn how to get more repeats, referrals, and reviews by listening to Increase Profits With Raving Fan Customers now!
    Go and download the last few episodes too!
    Subscribe to Louis’s YouTube channel for more tips on growing your moving company.
    Get free on-demand video training on how to book more moves and learn The 6 Stages of a Moving Company Sales Machine. Go to www.LouisMassaro.com/6stages
    Follow Louis on Instagram for daily tips and motivation. www.Instagram.com/LouisMassaro
    ABOUT
    Louis Massaro is the world’s leading moving business trainer and success coach. He’s the founder and CEO of Moving Mastery, a training, coaching, and education company dedicated to helping moving company owners, managers and employees reach higher levels of success in their business. Through his coaching programs, online training and live seminars he’s helped hundreds of people unlock their full potential by giving them the strategies and systems to take their moving business to the next level.
    Louis opened his first moving company at 19 years old with two rental trucks and after overcoming many challenges and struggles, he went on to build a $20 million a year business. His company, Neighbors Moving & Storage had locations nationwide performing local moves, long-distance moves as well as storage. After 16 years of success in the moving business, Louis sold his companies and is dedicated to helping others “Profit in Their Business and Thrive in Their Life”.

    • 14 min
    Take Back Control Of Your Moving Company

    Take Back Control Of Your Moving Company

    In this episode of The Moving Mastery Podcast, Louis Massaro shares three things to help you take control of your business after you step away from the day-to-day and you start to feel like you’re losing touch with things.
    You’ll learn:
    Why it’s not a step backwards when you have to go back and work in your business What you can do to feel a sense of control again in your business How to make sure things are getting done the way you want them to be done Sometimes when you remove yourself from the day-to-day, and you're not working IN the business and you're letting other people do it, you can start to lose your sense of control because you haven't set things the way you want them. Or you've set them the way you want them, but your team is not following it that way.
    In order to get your company back to the way you want it and really optimize your business, you've got to actually go back IN and take control of your company.
    In this episode of The Moving Mastery Podcast Louis tells you why you’re not taking a step backwards if you find yourself needing to do some work IN your business when you feel like things aren’t running the way you want them.
    Louis shares how he personally dove back into the Dispatch seat for a few months one summer because he knew that if he let things continue to run the way they were running, that his company would not get to the level that he wanted it to get to and the problems would keep happening.
    So if you don't have the processes in place that you need to step away from the day-to-day... Or if you do have them, but you need to optimize those processes for how you really want things done, listen to Take Back Control Of Your Moving Company now!
    Go and download the last few episodes too!
    Subscribe to Louis’s YouTube channel for more tips on growing your moving company.
    Get free on-demand video training on how to book more moves and learn The 6 Stages of a Moving Company Sales Machine. Go to www.LouisMassaro.com/6stages
    Follow Louis on Instagram for daily tips and motivation. www.Instagram.com/LouisMassaro
    ABOUT
    Louis Massaro is the world’s leading moving business trainer and success coach. He’s the founder and CEO of Moving Mastery, a training, coaching, and education company dedicated to helping moving company owners, managers and employees reach higher levels of success in their business. Through his coaching programs, online training and live seminars he’s helped hundreds of people unlock their full potential by giving them the strategies and systems to take their moving business to the next level.
    Louis opened his first moving company at 19 years old with two rental trucks and after overcoming many challenges and struggles, he went on to build a $20 million a year business. His company, Neighbors Moving & Storage had locations nationwide performing local moves, long-distance moves as well as storage. After 16 years of success in the moving business, Louis sold his companies and is dedicated to helping others “Profit in Their Business and Thrive in Their Life”.

    • 10 min
    Great First Impressions On Moving Day

    Great First Impressions On Moving Day

    In this episode of The Moving Mastery Podcast, Louis Massaro shares how your movers can make a great first impression for your customers when they arrive at a job.
    You’ll learn:
    Why the movers’ first impression is so important for your customers to feel calm and relaxed on moving day  What you can do to make sure your movers are arriving to a job and making the customer feel at ease How to get more 5-star reviews by making a great first impression for your customers When your movers show up to a job, if the customer has an expectation of how that move is going to go, and it's not a good first impression, it could shift their entire perspective of your company that day.
    The customer is expecting professionalism. Because you sold them on a professional service, otherwise they would have not chosen your company they would've gone with somebody else, right?
    So, if when the movers show up, they don't experience that, and the expectation that they had is not met, it could start to develop into a problem move. The customer could already be thinking about the negative review that they're going to post online.
    In this video, I share how your movers can make a great first impression for your customers when they arrive at a job, and show you how to ensure that your customers are going to feel relaxed and at ease on moving day.
    If you've had movers that have complained that some customers are hovering over them, following them everywhere they go….
    Chances are it's because the customer didn't sense and feel the professionalism from your crew when they showed up, and as a result, they don't have the confidence in your crew’s ability to provide the service that you promised them.
    Make sure your movers are consistently showing the professionalism you want them to by watching Great First Impressions On Moving Day now!
    Go and download the last few episodes too!
    Subscribe to Louis’s YouTube channel for more tips on growing your moving company.
    Get free on-demand video training on how to book more moves and learn The 6 Stages of a Moving Company Sales Machine. Go to www.LouisMassaro.com/6stages
    Follow Louis on Instagram for daily tips and motivation. www.Instagram.com/LouisMassaro
    ABOUT
    Louis Massaro is the world’s leading moving business trainer and success coach. He’s the founder and CEO of Moving Mastery, a training, coaching, and education company dedicated to helping moving company owners, managers and employees reach higher levels of success in their business. Through his coaching programs, online training and live seminars he’s helped hundreds of people unlock their full potential by giving them the strategies and systems to take their moving business to the next level.
    Louis opened his first moving company at 19 years old with two rental trucks and after overcoming many challenges and struggles, he went on to build a $20 million a year business. His company, Neighbors Moving & Storage had locations nationwide performing local moves, long-distance moves as well as storage. After 16 years of success in the moving business, Louis sold his companies and is dedicated to helping others “Profit in Their Business and Thrive in Their Life”.

    • 13 min

Customer Reviews

4.9 out of 5
47 Ratings

47 Ratings

JoshCrist ,

Entertaining, insightful and actionable! 🔥

Whether you’re well established as a moving entrepreneur, or just getting started carving out a profitable niche that’s ready to grow - this is a must-listen podcast for you! Louis does an incredible job leading conversations that cover a huge breadth of topics related to the ins and outs of building a thriving business, and life you can be proud of - with leaders who’ve actually experienced success themselves. Highly recommend listening and subscribing!

mdejanov ,

Great podcast!

Awesome podcast I listen to this at night.

Robert Rahrle ,

Excellent

Awesome podcast for the moving company owner who is looking to improve their business

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