9 episodes

This podcast is dedicated to the good-intentioned, loud, arrogant, and at times just obnoxious manager that I used to be. It will be about a lot of hard lessons learned (and still being learned) in hopes that others can make it through with fewer scars, but just as many good times. Check out my LinkedIn for supporting articles and stuff. https://www.linkedin.com/in/jordansilva/

The MSP Culture Podcast MSP Culture

    • Technology

This podcast is dedicated to the good-intentioned, loud, arrogant, and at times just obnoxious manager that I used to be. It will be about a lot of hard lessons learned (and still being learned) in hopes that others can make it through with fewer scars, but just as many good times. Check out my LinkedIn for supporting articles and stuff. https://www.linkedin.com/in/jordansilva/

    Automate or Die - a chat with Craig Nelson, CEO of Opmantek

    Automate or Die - a chat with Craig Nelson, CEO of Opmantek

    In this episode, we have our first guest! Craig Nelson, CEO of Opmantek joins us to talk about how a strong company culture allows them to be a leader in the Network Monitoring Software industry.Check them out at https://opmantek.com/ or contact the...

    • 18 min
    Season 2 - Welcome Back!

    Season 2 - Welcome Back!

    We are back for Season 2!It has been a crazy couple of months and we took some time off to learn and reflect, but we are back!We have a lot coming up this season, but to start us off:July 1st: we have our first guest! Craig Nelson, CEO of Opmantek; a...

    • 3 min
    Episode 7-8 - Employee Engagement

    Episode 7-8 - Employee Engagement

    In this combo episode, we spend some time talking about employee engagement strategies, tools you can use to keep people connected, and then we dive into some of the common problems MSPs are facing during the Covid-19 Crisis. 

    • 30 min
    Episode 6 - Remote Work

    Episode 6 - Remote Work

    In Episode 6 we talk about some tips and tricks for keeping remote workers engaged and functional, some of the leadership challenges, and some responsibilities that maybe we aren't used to in our day to day in-person lives. Check out my LinkedIn for...

    • 17 min
    Episode 5 - Corona Virus Challenges

    Episode 5 - Corona Virus Challenges

    Hey All,In Episode 5 we talk about what it means to be a responsible and trusted partner during/after disasters/emergencies like a lot of the world is currently experiencing. It's very tempting to just get out there and sell as much as possible when the...

    • 16 min
    Episode 4 - Broken Windows

    Episode 4 - Broken Windows

    In episode 4, we discuss the Broken Windows Theory and how it relates to Managed Services. Check out my original article on this HERECheck out the Wiki HEREContest!!!!!To celebrate our 1000th download, I am going to give away one of my favorite books by...

    • 21 min

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