10 episodes

Join Paul W. Critchley, owner of New England Lean Consulting, as he talks with local business owners, global thought leaders, world-renowned authors and just plain interesting people who are doing great things for business, culture and society!
Guests share the thoughts and practices that they've used to bring their organizations to ever-greater levels of success. More than just hitting business metrics, true success must include culture, psychological safety and emotional intelligence.

The New England Lean Podcast Paul Critchley

    • Business
    • 5.0 • 5 Ratings

Join Paul W. Critchley, owner of New England Lean Consulting, as he talks with local business owners, global thought leaders, world-renowned authors and just plain interesting people who are doing great things for business, culture and society!
Guests share the thoughts and practices that they've used to bring their organizations to ever-greater levels of success. More than just hitting business metrics, true success must include culture, psychological safety and emotional intelligence.

    Sabrina Moon

    Sabrina Moon

    This week our guest is the amazing Sabrina Moon!.

    Sabrina is the founder and CEO of the Problem Solving Institute and a certified Dare to Lead facilitator, based upon the research by Dr. Brene Brown.

    In this episode, Sabrina and I chat about moving from "Shame & Blame" to "Vulnerability and Bravery" in Leadership, and share stories from our pasts that closely mimic each other, which has lead each of us to take our careers, and leadership beliefs, in similar directions. It was a fantastic conversation with a good-hearted person; I hope you enjoy it!

    Sabrina's contact info:

    Company Website: https://www.problemsi.com/

    COPB Tool (you NEED to try this!) https://www.problemsi.com/post/the-cost-of-poor-behavior

    Sabrina's LinkedIn: https://www.linkedin.com/in/sabrinamoon/

    Company LinkedIn: https://www.linkedin.com/company/problemsolvinginstitute/

    Company Facebook: https://www.facebook.com/ProblemSolvingInstitute/

    New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace.

    Paul W. Critchley, President & Founder of New England Lean Consulting:

    Company website: https://www.newenglandleanconsulting.com/

    Twitter: https://twitter.com/NELeanguy

    Linkedin Company page: https://www.linkedin.com/company/new-england-lean-consulting/

    YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ

    Paul's Linkedin profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/

    • 1 hr 14 min
    Brian Carney - PART 2

    Brian Carney - PART 2

    Welcome back for Part 2 of our podcast with Deerfield, Massachusetts native, former Navy SEAL and Bonefrog OCR founder Brian Carney!  Brian enlisted in the United States Navy in 1999, and upon graduating high school in 2000, joined at age 17. He achieved the rank of Special Operations Chief (SEAL) and fulfilled seven combat deployments, while being honored with the Bronze Star with Valor three times.  After leaving the Navy in 2013, Carney founded the BoneFrog Challenge, the world’s only Obstacle Course Race (OCR) that is fully owned and operated by U.S. Navy SEALs. Having grown over the years since then, the challenge now features three different lengths (Sprint, Challenge and Tier-1) and 6 different race options. Depending upon length, each race features 20-50+ Navy-SEAL like obstacles, many of which are designed with inspiration from the exact obstacles that Navy SEALs use for training.  In this episode (Part 2) we talk about Complacency, adapting to constant Change, and how to deal with Adversity and Overwhelm. Brian continues to educate us not only on how SEAL's train, but what life on a SEAL team is like. There are loads of correlations to be had between what he says and how we got about managing change. I hope you enjoy the episode!

    Brian's contact info:

    Company Website: https://bonefrogchallenge.com/

    Linkedin: https://www.linkedin.com/in/brian-carney-75a17785/

    Twitter: https://twitter.com/Bonefrog_

    Facebook: https://www.facebook.com/BoneFrogChallenge/

    New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace.

    Paul W. Critchley, President & Founder of New England Lean Consulting:

    Company website: https://www.newenglandleanconsulting.com/

    Twitter: https://twitter.com/NELeanguy

    Facebook: https://www.facebook.com/newenglandlean

    Linkedin Company page: https://www.linkedin.com/company/new-england-lean-consulting/

    YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ

    Paul's Linkedin profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/

    • 40 min
    Brian Carney - PART 1

    Brian Carney - PART 1

    A native of Deerfield, Massachusetts, our guest this week is former Navy SEAL and Bonefrog OCR founder Brian Carney.  

    Brian enlisted in the United States Navy in 1999, and upon graduating high school in 2000, joined at age 17. He achieved the rank of Special Operations Chief (SEAL) and fulfilled seven combat deployments, while being honored with the Bronze Star with Valor three times.  After leaving the Navy in 2013, Carney founded the BoneFrog Challenge, the world’s only Obstacle Course Race (OCR) that is fully owned and operated by U.S. Navy SEALs. Having grown over the years since then, the challenge now features three different lengths (Sprint, Challenge and Tier-1) and 6 different race options. Depending upon length, each race features 20-50+ Navy-SEAL like obstacles, many of which are designed with inspiration from the exact obstacles that Navy SEALs use for training.  In this episode (Part 1) we talk about Trust, Respect, and how each plays into Leadership. We also discuss Adaptability and dealing with change. You'll hear Brian talk about how a big part of SEAL training is designed to make the recruits get used to dealing with constant change. As Brian says in this episode: "No plan ever survives its first contact with the enemy".

    Brian's contact info:

    Company Website: https://bonefrogchallenge.com/

    Linkedin: https://www.linkedin.com/in/brian-carney-75a17785/

    Twitter: https://twitter.com/Bonefrog_

    Facebook: https://www.facebook.com/BoneFrogChallenge/

    New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace.

    Paul W. Critchley, President & Founder of New England Lean Consulting:

    Company website: https://www.newenglandleanconsulting.com/

    Twitter: https://twitter.com/NELeanguy

    Facebook: https://www.facebook.com/newenglandlean

    Linkedin Company page: https://www.linkedin.com/company/new-england-lean-consulting/

    YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ

    Paul's Linkedin profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/

    • 51 min
    Bruce Hamilton

    Bruce Hamilton

    This week our guest is Bruce Hamilton, the President of GBMP and my friend.   

    Bruce is also Director Emeritus for the Shingo Institute, home of the Shingo Prize, and is a Senior Examiner for the Shingo Prize and a Certified Shingo Institute workshops Facilitator.  Bruce is a past recipient of the Shingo Prize in both the business and academic categories and Inductee to the Shingo Academy (with five awards in all). 

    In 2015 he was inducted into the AME Manufacturing Hall of Fame. 

    In this episode, Bruce and I chat about pivoting the business due to COVID 19, the effects of short-term versus long-term thinking when practicing Lean, and what we (the Lean community) get right and what we get (or got) wrong. It was a fantastic conversation; I hope you enjoy it!

    Bruce's contact info:

    Company Website: https://gbmp.org/

    Personal Website: https://oldleandude.com/

    Linkedin: https://www.linkedin.com/in/bruce-hamilton-a09a4616/

    Twitter: https://twitter.com/oldleandude 

    New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace.

    Paul W. Critchley, President & Founder of New England Lean Consulting:

    Company website: https://www.newenglandleanconsulting.com/

    Twitter: https://twitter.com/NELeanguy

    Linkedin Company page: https://www.linkedin.com/company/new-england-lean-consulting/

    YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ

    Paul's Linkedin profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/

    • 49 min
    Heather Stagl

    Heather Stagl

    This week I'm super excited to welcome Heather Stagl to the show! 

    Since 2009, Enclaria founder Heather Stagl has equipped individuals and teams to influence change at work. Through individual coaching, team facilitation, and training programs, she helps people make a bigger impact with less frustration. Heather is the author of "99 Ways to Influence Change" as well as the Influence Change at Work Toolkit. She's also done a TED talk that has been viewed over 150,000 times, and she publishes a very popular blog that I subscribe to.

    Heather and I discuss many reasons why people Resist Being Changed, and how our individual perceptions can shape and (sometimes!) derail our change efforts. It was a great conversation, and I really think you'll like it!

    Heather's contact info:

    Website: https://enclaria.com/

    Link to 5 Drivers of Change (a free course!) on Enclaria: https://www.enclaria.com/freecourse/

    Link to Heather's upcoming Influencing Change course: https://www.enclaria.com/event/fundamentals-of-influencing-change-at-work-online-course-autumn2020/

    Linkedin: https://www.linkedin.com/in/hstagl/

    Twitter: https://twitter.com/heatherstagl

    New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace.

    Paul W. Critchley, President & Founder of New England Lean Consulting:

    Company website: https://www.newenglandleanconsulting.com/

    Twitter: https://twitter.com/NELeanguy

    Linkedin Company page: https://www.linkedin.com/company/new-england-lean-consulting/

    YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ

    Paul's Linkedin profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/

    • 49 min
    The Fallacy of "Lean Transformation Failure" Rates

    The Fallacy of "Lean Transformation Failure" Rates

    After having a couple people reach out to seek clarification about comments I've made on the podcast, I thought recording a Bonus episode would be a good idea to help present my thoughts...

    You see, I don't believe in a high percentage of "Lean Transformation Failure". Those who claim such things are often employing the Illusory Truth Effect - meaning they've heard the wrong thing so many times, they've come to believe that it's true. Social Media is littered with non-sited articles that claim 75%+ Lean failure rates, and it's simply not true. Based on anecdotal data (at best), I think it's disrespectful to be throwing out percentages like this, especially by those who, in the next breath, claim to uphold the Scientific Method.

    To claim a high failure rate percentage is to also say that that same percentage of all of our efforts, all of time in Kaizen events, all of the group meetings, team building activities, etc. were all (mostly) a failure. As my dad says, "They're full of what makes the grass grow green".

    And thus, I present to you my thoughts on the subject. After doing this for more than 20 years, I'll say that what I see, in copious amounts, are people who are still figuring it out. Still trying to get it right. Not giving up. THAT'S Lean. THAT'S Respect For People. Ignore the naysayers and people yelling from the cheap seats. Keep moving forward... that's what Continuous Improvement is! 

    Link to original blog post:

    https://www.newenglandleanconsulting.com/why-0-of-lean-transformations-fail/

    Followup blog post (and sneak peek at an article from next week's guest!):

    https://www.newenglandleanconsulting.com/why-fight-about-what-percentage-lean-transformations-fail/ 

    • 19 min

Customer Reviews

5.0 out of 5
5 Ratings

5 Ratings

AllanOpEx ,

Brilliant!

Paul does a great job making it easy to listen to these conversations! Lots of great information gets shared and you don’t even realize that you’re learning because it doesn’t feel like listening to an interview. Can’t wait for more!

DerekBurns96 ,

Great way to start the week!

I like that the podcast comes out early on a Monday so I can listen on my way to work. Great content too-I laugh as much as I learn! Just starting with Lean, so I’m trying to learn as much as I can.

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