The Next Frontline: The Future of Manufacturing, OpEx, Industry 4.0, and the People building it Errette Dunn

Joachim Hensch, former executive at Hugo Boss, leadership consultant, and Industry 4.0 visionary talks about his journey to Hugo Boss, his experience managing complex manufacturing organizations, and how to leverage technology.

Lessons from the conversation with Joachim Hensch:


Connect the Dots- get to know the people and their skills to build winning organizations
Plan, but then Do - invest in a compelling plan, and then drive execution
Remember the ‘why’, when implementing technology - don’t get caught up in the hype, focus on solving specific problems
Your North Star - establish a specific goal, that is clear and shared by all
Competition is for Losers  - progress over perfection



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This podcast is brought to you by Rever, the Frontline Excellence platform.
Rever is an easy-to-use app that connects your Frontline Managers and Team Members so you can solve issues at the source, instead of catching up with overtime.
With Rever, your frontline can expose hidden losses and problems; connect and guide the right people to solve them, and you get real-time visibility and automated recommendations to multiply the benefits.
World-class companies like Mitsubishi Heavy Industries, Mars, GlaxoSmithKline, and Grupo Bimbo use Rever to avoid Safety incidents, eliminate defects, and drive preventive Maintenance to stop productivity losses.
All of this, driven by your frontline employees, not by a few experts.
That is Frontline Excellence: to Activate the untapped potential of the frontline to elevate your people and performance with Rever.
To learn more, visit reverscore.com to start your free trial.

Marco Guimaraes is the Vicepresident of Technical and Production for Nestle Mexico.

Marco has worked for over 34 years in Nestle, performing different roles in Brasil, Switzerland, and Mexico.

We cover many subjects, including:


The implications of a globalized world for local manufacturers
Why everybody from the corner office to the shopfloor needs to have "Champions League" performance aims
Some things in manufacturing that have NOT changed in the last 30 years
Frontline workers need to know, at the end of the shift, if it has been a good shift or not
How to bridge the gap between the office and the shopfloor with the use of technology
Why you need to be operator-centric in evaluating what technologies to adopt in manufacturing
How to help frontline operators solve small problems before they become big crises
Nestle's process for cascading objectives all the way down to the shopfloor: what does a "perfect shift" look like?
Why Artificial Intelligence will have the biggest impact in changing the face of manufacturing
The surprising impact of gender balance in manufacturing and how to present a favorable environment for women
The importance of a diverse team in order to manage a winning manufacturing facility
Swimming with sharks to relax



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This podcast is brought to you by Rever, the Frontline Excellence platform.

Rever is an easy-to-use app that connects your Frontline Managers and Team Members so you can solve issues at the source, instead of catching up with overtime.

With Rever, your frontline can expose hidden losses and problems; connect and guide the right people to solve them, and you get real-time visibility and automated recommendations to multiply the benefits.

World-class companies like Mitsubishi Heavy Industries, Mars, GlaxoSmithKline, and Grupo Bimbo use Rever to avoid Safety incidents, eliminate defects, and drive preventive Maintenance to stop productivity losses.

All of this, driven by your frontline employees, not by a few experts.

That is Frontline Excellence: to Activate the untapped potential of the frontline to elevate your people and performance with Rever.

To learn more, visit reverscore.com to start your free trial.

Today it's my pleasure to present my conversation with John Mau. 

John is the Manager of Multiple plants of Rockwell Automation on the United States east coast. After developing as an end-to-end Supply Chain Professional, John became a Plant Manager in March of 2020, just as the global pandemic had been declared.

He shares his experiences working in multiple business-transformation functions, in many different countries: Dubai, Istambul, South Africa, Russia, Netherlands, Malaysia, China, and now in the US. 

Subjects we touch: 


Starting a Plant Manager role just as the pandemic had been declared 
What Supply Chain Managers can learn from Plant Managers, and vice-versa 
Why Plant Managers need a real broad understanding of different areas of the business 
How to help frontline people transition into the future of manufacturing 
How to help people become the best version of themselves 
Can we predict how manufacturing will look like in 10 years? 



Please join me in welcoming John Mau! 



This podcast is brought to you by Rever, the Frontline Excellence platform. 

Rever is an easy-to-use app that connects your Frontline Managers and Team Members so you can solve issues at the source, instead of catching up with overtime. With Rever, your frontline can expose hidden losses and problems; connect and guide the right people to solve them, and you get real-time visibility and automated recommendations to multiply the benefits. 

World-class companies like Mitsubishi Heavy Industries, Mars, GlaxoSmithKline, and Grupo Bimbo use Rever to avoid Safety incidents, eliminate defects, and drive preventive Maintenance to stop productivity losses. 

All of this, driven by your frontline employees, not by a few experts. That is Frontline Excellence: to Activate the untapped potential of the frontline to elevate your people and performance with Rever. 

To learn more, visit reverscore.com to start your free trial.

Marcos is the Global Vice President of Manufacturing Strategy at Johnson and Johnson.

He's in charge of the Global Network footprint, Digital Manufacturing Strategy, End to End supply chain optimization, Agility programs, developing a Culture of innovation, Change management, Operational Excellence, and Performance Management.

This includes process standardization across the Global Manufacturing and Supply Chain network and focusing on critical choices on key technologies and capabilities aligned with customer needs.

I'm sure you'll enjoy his warmth and energy.

Please join me in welcoming: Marcos Paganini!

Subjects we cover:


Dealing with panthers in your factory
Learning about lean, before it was called lean, and the biggest cultural shocks
Lean is not about "just reducing inventory"
Why you need to create trust with frontline employees in turnaround situations
How to demystify change to eliminate resistance and fear
How the expectations of frontline employees has changed and how to manage them today
Why command-and-control management is no longer sustainable
How to approach the avalanche of digital technology options in manufacturing
Why technology must enhance the capacities of people, not just try to replace them
An example on how to really lead from the frontline
Why supply chain is a beautiful demonstration of human cooperation
Marcos' charitable projects: center nutritional | FSF (colabore.org) and Help children end hunger in Africa | Fraternity Without Borders US

This podcast is brought to you by Rever, the Frontline Excellence platform.

Rever is an easy-to-use app that connects your Frontline Managers and Team Members so you can solve issues at the source, instead of catching up with overtime.

With Rever, your frontline can expose hidden losses and problems; connect and guide the right people to solve them, and you Get real-time visibility and automated recommendations to multiply the benefits.

World-class companies like Mitsubishi Heavy Industries, Mars, GlaxoSmithKline, and Grupo Bimbo use Rever to avoid Safety incidents, eliminate defects, and drive preventive Maintenance to stop productivity losses.

All of this, driven by your frontline employees, not by a few experts.

That is Frontline Excellence: to Activate the untapped potential of the frontline to elevate your people and performance with Rever.

To learn more, visit reverscore.com to start your free trial.

Raquel is an Industrial Engineer who has worked her way up the ranks of Schneider Electric: from Flow Analyst to Flow Supervisor, to Lean Leader, to Plant Manager of their Pamplona site.

Under her leadership, Raquel's factory is regarded as an example within Schneider Electric for its Digital Transformation and Sustainability initiatives.

Raquel is a strong champion of the initiatives within Schneider that promote the development of women to take on leadership positions.

In this conversation we cover:


Raquel's first experience as a Plant Manager at the start of the pandemic
What Digital Transformation means for Schneider Electric
How Schneider Electric transitioned from selling products to developing complete solutions
Advice for Plant Managers starting their digital transformation journey
How to improve sustainability with digital technologies
How to help women advance in manufacturing

Please join me in welcoming: Raquel Gasco!



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Did you know? Rever made it to the list of Top Industry 4.0 Podcasts. Check it out here: https://blog.feedspot.com/industry4-0_podcasts/

Swarandeep is the Vice-president for the Chemical and Refinery industries at ABB, the Swedish-Swiss multinational corporation operating mainly in robotics, power, and automation technology.

He also participates as a subject matter expert in various standardization efforts within IEC, ISA, and ISO standards organizations, representing the Norwegian national committees.


Why Smart Manufacturing requires some standardization
Why the value of Smart Manufacturing is bigger across the Supply Chain than in any single factory
How to balance standardization with innovation
What technology or trend can disrupt the chemical industry 
What can the Chemical Industry do to thrive among these threats?
How the best Chemical companies are reinventing themselves

All the way from Olso, Norway, please join me in welcoming: Swarandeep Singh!