Lea's Next Shift: From Dispatcher to Modern day Wonder Woman The Next Shift Podcast

I love a good transition success story and since this week is National Telecommunicators Week, I figured I would share the first Dispatch Transition story on the podcast!"ALWAYS keep your dispatchers happy." A lesson I learned EARLY in my career, from my FTOs and one I obliged by throughout my career...but at the same time, never really took the time to appreciate or acknowledge the job they do...one I could NEVER do!This week's episode is an interview with Lea Harms who is a ray of sunshine ...