The one with the people heroes - Celia Fleischaker CMO at isolved E160 CX Passport

🎤🎞️Up up and away! “The one with the people heroes” with Celia Fleischaker CMO at episode sponsor isolved in CX Passport Episode 160? What’s in the episode?...


CHAPTERS
0:00 Introduction
3:05 Blending Marketing and Experience
6:28 Defining Employee Experience
8:49 Employee Experience and Tangible Business Value
13:50 Employee Expectations and Customer Experience
18:26 1st Class Lounge
23:03 Employee Concerns about AI
26:15 Best examples of Employee and Customer Experience
29:37 Contact info and closing


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Thank you to isolved for your sponsorship of this episode. 

Episode resources:
isolved Website: https://www.isolvedhcm.com/
Celia LinkedIn: https://www.linkedin.com/in/celiafleischaker/
CX Passport Show Sponsorship Philosophy: https://bit.ly/cxpassportsponsorship