Join Malcolm in looking at the changing face of the UK funeral profession. Hear about regulation, planning and families' latest needs, as we partner with you to make the most of a changing future.
Defining modern funeral directing with Sarah Jones
Sarah Jones of Full Circle Funerals talks about its goal of evidence-based decision making, and what it means to call youself a modern, family-focused funeral director.
Preparing for another wave with Helen Wathall
Derby funeral director Helen Wathall explains how subsequent waves of COVID-19 differed from the first one, lessons learned over the year, and what is next for the profession.
Dedicated funeral plan staff with M K Ginder
Malcolm speaks to Daniel Ginder, co-proprietor of M K Ginder & Sons in Watford, and David Oliver, who handles the Independent's pre-need work. They describe how David supports families from enquiry through to post-purchase conversations, and the business' work in the community.
Funeral directing in the public eye with Gary Valentine
Independent Gary Valentine talks about everything from being followed by a camera crew to meeting the Prime Minister, and the funeral director's changing visibility due to COVID-19 and regulation.
IFD College training with Chris Parker
The Principal of the Independent Funeral Directors' College discusses vocational training, the College's long history, and its latest developments.
Business and acquisitions with Ross Hickton
Funeral director Ross Hickton talks about running and expanding an independent family business, including through acquiring additional branches.