29 episodes

Join Malcolm in looking at the changing face of the UK funeral profession. Hear about regulation, planning and families' latest needs, as we partner with you to make the most of a changing future.

The Partnership Podcast Golden Charter

    • Business

Join Malcolm in looking at the changing face of the UK funeral profession. Hear about regulation, planning and families' latest needs, as we partner with you to make the most of a changing future.

    Defining modern funeral directing with Sarah Jones

    Defining modern funeral directing with Sarah Jones

    Sarah Jones of Full Circle Funerals talks about its goal of evidence-based decision making, and what it means to call youself a modern, family-focused funeral director.

    • 17 min
    Preparing for another wave with Helen Wathall

    Preparing for another wave with Helen Wathall

    Derby funeral director Helen Wathall explains how subsequent waves of COVID-19 differed from the first one, lessons learned over the year, and what is next for the profession.

    • 15 min
    Dedicated funeral plan staff with M K Ginder

    Dedicated funeral plan staff with M K Ginder

    Malcolm speaks to Daniel Ginder, co-proprietor of M K Ginder & Sons in Watford, and David Oliver, who handles the Independent's pre-need work. They describe how David supports families from enquiry through to post-purchase conversations, and the business' work in the community.

    • 14 min
    Funeral directing in the public eye with Gary Valentine

    Funeral directing in the public eye with Gary Valentine

    Independent Gary Valentine talks about everything from being followed by a camera crew to meeting the Prime Minister, and the funeral director's changing visibility due to COVID-19 and regulation.

    • 16 min
    IFD College training with Chris Parker

    IFD College training with Chris Parker

    The Principal of the Independent Funeral Directors' College discusses vocational training, the College's long history, and its latest developments.

    • 15 min
    Business and acquisitions with Ross Hickton

    Business and acquisitions with Ross Hickton

    Funeral director Ross Hickton talks about running and expanding an independent family business, including through acquiring additional branches.

    • 15 min

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