The Payments Show Podcast Satwant Phull

In episode 79 of The Payments Show Podcast, I spoke to Emmanuel Daniel. Emmanuel is the Founder of Asian Banker, a Thought Leader in the future of finance, and Author of the book titled "The Great Transition: The Personalisation of Finance". This was a fascinating episode as we discussed many important topics such as the Network Economy, Debanking and Censorship, CBDCs, Cybersecurity, and much more. 

VIDEO and PDF Transcript:
 - click here: https://thepaymentsshow.substack.com/p/79

Summary of topics discussed:
[01:33] - Start: Founder of Asian Banker
[04:31] - Emmanuel's Book: "The Great Transition: The Personalisation of Finance"
[06:24] - Industrialisation vs Digitisation of Finance
[08:34] - Market Economy > Network Economy
[11:34] - Deposits > Digital Wallets > Stablecoins
[17:06] - Debanking and Censorship vs Central Bankers
[19:26] - CBDCs Have Failed Already
[22:50] - Banks Missed the API Revolution
[25:06] - Cybersecurity Risk and Innovation Through Crisis
[26:38] - Social Credit Scores and China
[33:50] - Dysfunctional Economies: The United States
[37:54] - The Next Major Crash: Driven by Digital Communications and Perception
[42:33] - UX, UI and Conversion
[44:18] - Emmanuel's Next Book: "Winning Civilization"
And much more…

Details:
- Recorded in July 2023
- Host: Satwant Phull
- Guest: Emmanuel Daniel: Founder of Asian Banker, Thought Leader, and Author

[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- Emmanuel Daniel: emmanueldaniel.com | @EmmanuelDaniel

In episode 78 of The Payments Show Podcast, I spoke to Yair Nechmad who is the Founder of Nayax. 

Nayax provides businesses with payment solutions for Point of Sale and Unattended Retail such as Vending, Parking, EV Chargers, Car Washes and more.

VIDEO and PDF Transcript:
- click here https://thepaymentsshow.substack.com/p/78

Summary of topics discussed:
[00:00] - Further Information
[00:28] - Introduction
[01:19] - Start
[02:33] - Nayax Company Overview
[04:20] - High Volume, Low Transaction Value
[05:28] - Total Cost of Ownership: Transparency and Efficiency
[07:03] - TCO of Cash Payments: Not Crossing 7% Cost of Cash
[09:24] - Switching Millions of Cash Systems to Cashless
[11:38] - Physical Installation Made Easy
[14:02] - Analytics, Reporting & Alerts... For The First Time Ever!
[15:44] - Network Connectivity for Machines (with Waterfall Capability)
[18:48] - Leading Verticals for Vending Machines
[19:23] - Promising New Vertical: EV Chargers
[21:43] - Current and Future Markets Served
[28:10] - Nova Market: Grocery Self-Checkout
[30:52] - Net New Business Opportunities Not Possible with Cash
[33:29] - Loyalty and Engagement: Digital Receipts as a Landing Page
[37:30] - Nayax Business Model: 3 Pillars
[38:57] - Nayax is a Complete End to End, One Stop Solution
[40:10] - Nayax Technology Partners
[41:30] - Low Customer Churn Rate
[42:44] - Get in Touch with Nayax
[43:10] - The Future
And much more…

Details:
- Recorded in Jun 2023
- Host: Satwant Phull
- Guest: Yair Nechmad, Founder, Nayax

[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- Nayax: nayax.com | @NayaxGlobal

In episode 77 of The Payments Show Podcast, I spoke to Todd Watts who is the CEO and Co-Founder of PatientFi.

PatientFi partners with US healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want.

VIDEO and PDF Transcript:
 - https://thepaymentsshow.substack.com/p/77

Summary of topics discussed:
[02:41] - Growth Projections for Treatments
[03:35] - Overview of PatientFi
[07:38] - Profit Margins in Aged Care vs Looking Youthful
[09:17] - Regenerative Procedures: Winding Back the Clock
[10:29] - General BNPL vs PatientFi
[15:59] - PRIVI - Customised Plans for Non-Invasive Treatments
[18:59] - Scheduling for Optimal Theraputic Results
[21:17] - Benefits for Medical Providers
[21:45] - Loyalty to Medical Practice
[22:09] - Sell a Medical Practice More Easily with a PRIVI Customer Base
[23:27] - Selling on Value Not Price
[25:23] - Medical Staff Skills: A Tiered Approach
[28:16] - Challenges with the US Healthcare System
[29:52] - PatientFi's Focus on Discretionary and Elective Treatments
[31:16] - Benefits of the Free Market vs Reimbursed Care
[34:36] - Too Much Friction Between All Stakeholders
[37:02] - Customer Success Stories
[39:58] - The Future: Dentistry, Fertility and PRIVI
[42:17] - A 10-Year Prediction: Acceptance
[44:26] - Get in Touch with PatientFi
[44:38] - Chit Chat
And much more…

Details:
- Recorded on 27 Jun 2023
- Host: Satwant Phull
- Guest: Todd Watts, CEO & Co-Founder, PatientFi

[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- PatientFi: patientfi.com

In episode 76 of The Payments Show Podcast, I spoke to Uku Tomikas who is the CEO of Messente.

Messente is a dedicated business messaging platform which enables businesses to send one-time passwords, PIN codes, notifications and verifications to customers securely – and at scale.

VIDEO and PDF Transcript:
 - https://thepaymentsshow.substack.com/p/76

Summary of topics discussed:
[00:00] - Introduction
[01:04] - Start
[02:00] - P2P (Consumer) vs A2P (Business) Messaging
[02:34] - OTP Codes, AI, Fraud, Scams and Security
[03:37] - Popular Messaging Platforms: Regional Differences
[04:51] - Roaming Challenges with SMS
[07:02] - Industry Use Cases (esp. Financial Services)
[10:20] - Different Conversion Rates for Different Messaging Platforms
[12:27] - RCS Messaging
[16:36] - Increasing Sales Conversions Through Messaging
[19:24] - Surprising Stats: Too Many vs Too Few Messages
[23:58] - Transparent Pricing
[27:55] - Verigator: Go Global on Day 1
[31:41] - Getting Started with Messente: SME to Enterprise
[33:02] - From SDR to CEO! - Uku's Rise at Messente
[34:07] - Messaging Scams Are Increasing and Better Quality with AI and ChatGPT
[37:13] - Hardware and Subscriber Verification
[39:41] - Contact Details
[40:03] - The Future: RCS and Fraud
[42:23] - Chit Chat
And much more…

Details:
- Recorded on 15 Jun 2023
- Host: Satwant Phull, Founder of Digital Money Lab
- Guest: Uku Tomikas, CEO of Messente

[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- Messente: messente.com 

In episode 75 of The Payments Show Podcast, I spoke to Patrick Gauthier who is the CEO of Convera.

Convera is a leader in B2B cross-border payments and has 30,000 customers worldwide. It helps companies to move money (FX) – and capture value – with speed and simplicity.

Timestamps
[00:00] - Introduction: From Amazon Pay to Convera
[03:53] - The Beginning of FinTech
[06:10] - Commercial Payments is Ready for Innovation
[07:58] - Underinvestment in B2B FinTech
[09:33] - Crypto Skepticism: Proof of Stake vs Proof of Work
[11:40] - Central Banks vs Stablecoins
[13:37] - Convera's Mission: Growth, Simplicity & Confidence
[14:07] - Mitigating Currency Fluctuation Risk
[15:24] - Solutions from Convera
[20:12] - Examples of How Convera Delivers Business Agility and Confidence
[25:00] - Convera's Global Operations
[26:20] - Global Regulations: Privacy, Data Sovereignty, AML, Sanctions
[28:46] - Increasing Geopolitical Risk in a Changing World
[30:16] - Dedollarisation? Maybe Not... If We Look At History
[32:05] - Global Demographics are Changing the Channels of Commerce
[34:58] - The Most Important Question to Ask Customers
[36:37] - Convera's Growth Through Mergers & Acquisitions
[38:39] - Partnering and Hedging with Banks as Counterparties
[41:35] - Get Started with Convera
[43:05] - Chit Chat

Details:
- Recorded on 24 May 2023
- Host: Satwant Phull, Founder of Digital Money Lab
- Guest: Patrick Gauthier, CEO of Convera.

[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- Convera: convera.com | @Converaholdings

In episode 74 of The Payments Show Podcast, I spoke to Kevin Ludford and Abrie Greeff, who are the Co-founders of fumopay.

fumopay is a, Open Banking payment solution that enables account-to-account transactions. It provides a faster, cheaper, and safer alternative to traditional card payments for both businesses and consumers.

VIDEO
Watch the Video version here: https://youtu.be/SlAscZXLB8w

Summary of topics discussed:
[00:00] - Introduction
[02:17] - Start
[03:06] - Origin and Growth of Open Banking
[06:00] - Fumo Social App Concept
[08:18] - Challenges with Bill Splitting Apps and Startup Banks
[09:34] - Benefits for Businesses
[10:08] - Increasing Account to Account (A2A) Payment Adoption
[14:51] - Increasing Cash Flow and Xero Integration
[17:38] - Pay By Bank When Payment Terminals Fail
[19:17] - Which Type of Customer Uses Pay By Bank?
[22:01] - fumpay's Market Position
[26:00] - Influencing Consumers: e.g. Instant Refunds
[28:37] - Specific Use Cases Are The Key
[30:09] - Markets Served by fumopay
[33:57] - Get Started with fumopay
[36:16] - Variable Recurring Payments and Sweeping
And much more…

Details:
- Recorded on 13 Jun 2023
- Host: Satwant Phull, Founder of Digital Money Lab
- Guest: Kevin Ludford & Abrie Greeff, Co-founders, fumopay.

[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- fumopay: fumopay.com | @fumopay