The Power of Customer Service (Guest: Holly Whittington, Atomic Avocado Designs)

Holly from Atomic Avocado doesn't have the background you might expect from someone who's running a product business that focuses on Mid-Century Modern-inspired items that range from signs to keychains, but it was an important influence in how she runs that business. We had a great conversation about her story and the evolution of Atomic Avocado where we hit on a bunch of topics, including:

• How and why Holly has evolved her product over time
• The importance of feedback in Holly's process
• The challenges of being one person managing a product company that does customized, individual designs
• The difficulty of setting boundaries while working from home.
• Why she's chosen to make big investments in equipment & facilities for her business
• How her work got featured in her favorite magazine
• How small touches & details make a big impact
• What drives Holly’s product design process
• Holly’s approach to confronting people who copy her designs
• Why Holly uses Etsy for her business

Connect with Holly:
Web - atomicavocadodesigns.com
Etsy - https://www.etsy.com/shop/AtomicAvocadoDesigns

Connect with Steve:
Email - steve@stevemccready.com
Web - stevemccready.com
Instagram - instagram.com/stevebmccready

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