17 episodes

Insights into leadership, partnership and success from influential voices in public services.

Hosted by The PSC (previously 2020 Delivery), a team of public service consultants based in the UK and united by the belief that better public services are the key to a stronger society.

The PSC In Conversation The PSC

    • Business

Insights into leadership, partnership and success from influential voices in public services.

Hosted by The PSC (previously 2020 Delivery), a team of public service consultants based in the UK and united by the belief that better public services are the key to a stronger society.

    Living with Legacy, Part 5: Emily Mills, UKSA

    Living with Legacy, Part 5: Emily Mills, UKSA

    Our Living with Legacy series hurtles into space this week as our host Phil Buckley speaks to The UK Space Agency’s Emily Mills.

    When it comes to space, what goes up doesn’t come down. So, our near space is starting to fill up fast with space debris that sadly poses an active threat to our live satellites that we rely on down here on earth.  

    Emily tells us about the UKSA’s very exciting programme to manage space debris in orbit, and how it could also help us service active satellites in space to prolong their life.

    When it comes to legacy tech, the space sector seems ahead of its curve in managing it, and what we discuss reveals the exciting future of sustainable use of space.

    • 19 min
    Improving Mental Health Services with Dr Fredrik Johansson

    Improving Mental Health Services with Dr Fredrik Johansson

    Does the road to truly outstanding personalised care lie in standardisation?

    On this week’s episode, we’re talking about NHS mental health services. There’s been a huge push to improve access to these services in recent years, but how can we make sure they’re best designed for both patient experience and the quality of care they provide?

    We meet Dr Fredrik Johansson, Consultant Psychiatrist and Clinical Lead for Quality Improvement at Camden and Islington NHS Foundation Trust. He provides leadership to the Islington Crisis Team – one of the first in the UK – to develop community services to support people in mental health crisis.

    We talk about approaches to reduce admissions and readmissions in mental health services, and what has and hasn’t worked in his experience as a Quality Improvement lead…

    If you’d like to hear more from Dr Fredrik, go and follow him on Twitter @doctorfreddie

    • 49 min
    Living with Legacy, Part 4: Archana Beeram

    Living with Legacy, Part 4: Archana Beeram

    Where would you find the most legacy tech – in the US or UK healthcare systems?

    There aren’t that many people with direct experience working in healthcare settings on both sides of the pond who also have an interest in legacy tech - but we’ve found one and she’s our latest Living with Legacy guest, Archana Beeram!

    Archana works with us at The PSC helping NHS Trusts solve complex operational challenges such as tracking implantable medical devices, but she also spent time at the start of her career working at different hospitals in New Jersey.

    Archana discusses the nuances of the two systems and how even though they are very different beasts, the challenges they face in standardising tech isn’t all that different…

    • 25 min
    Living with Legacy, Part 3: Dr Tanya Filer

    Living with Legacy, Part 3: Dr Tanya Filer

    Throwing back the veil on the complicated, at times murky, and often wonderful world of GovTech this week – we welcome Dr Tanya Filer, our latest Living with Legacy guest. 

    With over a decade’s experience researching how governments across the world use and procure technology, it was fascinating to hear her say that ‘being interested in GovTech is also being interested in the limits of GovTech.’ We discussed misinformation in elections, how GovTech can impact the character of a state, and the importance of avoiding solutionism when it comes to technology…

    We’d highly recommend you follow her on Twitter @TanyaFiler and through her digital innovation advisory firm @StateUpHQ . You can also delve into her research at The Bennett Institute for Public Policy.

    • 33 min
    Living with Legacy, Part 2: Robert Hettrick

    Living with Legacy, Part 2: Robert Hettrick

    We continue our Living with Legacy series this week by welcoming technical architect to the stars – Robert Hettrick. And by stars, perhaps we’ve spent too long working in the public sector digital world, but we mean The Department for Education and the Government Digital Service, among others…

    Robert tells Tony why being a technical architect is a bit like being an elevator architect, how ‘groupthink’ led to the Post Office Scandal and how the future of technology and managing legacy systems will hinge on ethical application and taking a more holistic view.

    • 33 min
    Living with Legacy, Part 1: Marianne Bellotti

    Living with Legacy, Part 1: Marianne Bellotti

    The digital team kicks of our Living with Legacy mini-series with a bang this week. We speak to Marianne Bellotti – US software engineer and author of Kill it with Fire, THE book on managing legacy systems which Katie (our host) has been loving. Renowned for restoring some of the world’s oldest, messiest computer networks, Marianne makes us feel hopeful about the outlook for legacy systems and shares some very useful tips and tricks she’s learned along the way…

    Marianne’s book is available to purchase online and she’s a great one to follow on Twitter @bellmar.  If you’d like to hear more great interviews with specialists about managing legacy systems – subscribe to stay up to date as we have plenty more coming your way!

    • 33 min

Top Podcasts In Business