The Quick Lube Expert Podcast

M. Kevin Davis

Join host M. Kevin Davis and renowned industry leaders as they discuss operations, best practices, products, equipment, industry trends and much more... The Quick Lube Expert Podcast will inspire, equip and motivate Quick Lube Owners and Operators to increase their ability to Strengthen their Business, Increase their ability to Grow their Business and Increase their Ability to work on their Business not in their business giving them the freedom to do more of the things things they love.

  1. 12/19/2024

    QLE Ep. 134 – Building Success Through Training: Foundations for Growth and Freedom with Alfonso Vigil

    In this episode of the Quick Lube Expert Podcast, M. Kevin Davis welcomes Alfonso Vila, Senior Training Manager at Oil Changers, to explore the vital role of training in the quick lube industry. Alfonso shares his journey from a novice technician to a senior leadership role, highlighting the transformative power of consistent and intentional training. Together, they discuss: The foundational importance of training for any business, regardless of size. How standardized operating procedures (SOPs) create consistency, improve efficiency, and enhance customer satisfaction. The measurable benefits of training, including reduced warranty claims, increased ticket averages, and faster bay times. How investing in team development fosters leadership growth and creates freedom for managers and owners. If you're planning for 2025, this episode will inspire you to prioritize training as a key to strengthening and growing your business. Learn practical strategies to build a well-trained team that ensures consistency, drives results, and empowers everyone to succeed. For more information and updates, follow us on social media and subscribe to the podcast. ---- To learn more about how Quick Lube Expert can help you, visit: https://www.quicklubeexpert.com To learn more about what M. Kevin Davis has to offer, visit: https://www.mkevindavis.com Get your copy of the Quick Lube Expert Book on Amazon: (CLICK HERE to buy the Book) To learn more about Cinch and redeem your FREE Offer: https://cinch.io/qle/

  2. 12/05/2024

    QLE Ep 132 - Fishing for Talent: Finding and Keeping Great Technicians with Chris Lawson

    In this episode of the Quick Lube Expert Podcast, host M. Kevin Davis sits down with Chris Lawson, founder of Technician Find, to tackle one of the most pressing challenges in the automotive industry—finding and retaining top-tier technicians. Chris shares his proven strategies for consistently attracting high-quality candidates, even in a competitive market. Key Takeaways: The Technician Attraction Formula: Chris outlines the three key elements for hiring success—compelling ads, targeted outreach, and exceptional follow-up. Respect, Growth, and Compensation: Learn why these three pillars are critical to creating a workplace where employees want to stay. Culture Matters: Discover how fostering a positive and engaging work environment can make your shop a top choice for technicians. The Social Media Advantage: Why platforms like Facebook and Instagram remain effective tools for recruiting talent in today's market. Chris also shares actionable insights on crafting effective job postings, understanding technician motivations, and tracking key performance indicators (KPIs) to refine your hiring process. If you're struggling to find the right team members or want to future-proof your hiring strategy, this episode is packed with valuable advice you can implement right away. Tune in to learn how to position your shop as the go-to workplace for talented technicians! For more information and updates, follow us on social media and subscribe to the podcast. ---- To learn more about how Quick Lube Expert can help you, visit: https://www.quicklubeexpert.com Connect with Chris Lawson: Website: Technician Find To learn more about what M. Kevin Davis has to offer, visit: https://www.mkevindavis.com Get your copy of the Quick Lube Expert Book on Amazon: (CLICK HERE to buy the Book) To learn more about Cinch and redeem your Gift Card Offer: https://cinch.io/qle/

  3. 11/14/2024

    QLE Ep. 129 - Mastering the First Impression: The Art of Phone Communication with David Boyd of Inbound, Inc.

    On this episode of the Quick Lube Expert Podcast, host Kevin Davis and guest David Boyd from Inbound, Inc., dive into the art of phone communication—a skill that's too often overlooked but incredibly powerful. They discuss why answering the phone well is critical in the quick lube industry and share practical strategies for making a lasting impression on every call. David, a communication expert, unpacks key elements such as timing, tone, and active listening, giving listeners actionable insights to train their teams and enhance customer experience. You'll also learn how to handle common questions like pricing inquiries in a way that builds value and keeps customers engaged. Whether you're running one shop or a franchise, this episode is loaded with wisdom to help you transform each call into an opportunity to grow and retain loyal customers. Tune in to discover how a few tweaks to your phone process can boost business, improve customer satisfaction, and help you outshine the competition. For more information and updates, follow us on social media and subscribe to the podcast. ---- David Boyd, founder of Inbound, Inc., specializes in enhancing business communication within the automotive aftermarket industry. To learn more about his services or to schedule a consultation, visit callinbound.com.  To learn more about how Quick Lube Expert can help you, visit: https://www.quicklubeexpert.com To learn more about what M. Kevin Davis has to offer, visit: https://www.mkevindavis.com Get your copy of the Quick Lube Expert Book on Amazon: (CLICK HERE to buy the Book) To learn more about Cinch and redeem your Gift Card Offer: https://cinch.io/qle/

5
out of 5
32 Ratings

About

Join host M. Kevin Davis and renowned industry leaders as they discuss operations, best practices, products, equipment, industry trends and much more... The Quick Lube Expert Podcast will inspire, equip and motivate Quick Lube Owners and Operators to increase their ability to Strengthen their Business, Increase their ability to Grow their Business and Increase their Ability to work on their Business not in their business giving them the freedom to do more of the things things they love.