The Rep's Journey ConveYour

In this episode, Stephen Rhyne meets with Lacy Anderson to discuss the best way to level up your sales operations skills. Lacy gives some outstanding advice and breaks down the importance of getting small wins as you improve your processes.
00:00 Lacy Anderson Intro Excerpt00:35 TRJ Episode 10 Intro00:48 Introducing Lacy Anderson @IONSolar 01:58 Q1: Why Sales Ops?04:13 Q2: What's your experience working with CROs?07:51 Q3: What advice would you give to Sales Ops Managers who want to level up?10:20 Q4: How do you convey challenges upward?11:40 Q5: How do you attack problems?13:12 Q6: How would help managers to improve and grow?15:47 Q7: What's the benefit of learning what departments do?18:00 Q8: How do you demonstrate contribution in a tangible way?21:29 Q9: In your career, when did you start owning outcomes?23:50 Stakeholder Puzzle: Tips for Working Together29:19 Q10: What do you think is changing the fastest in Direct Sales?30:38 Q11: What changing the fastest in recruiting?32:22 Q12: What technology are you excited about?35:03 Q13: What is the hardest thing about your role?40:20 Thanks, Lacy!

In this episode, Zach Heiner talks to Stephen Rhyne about Efficiency and Effectiveness for those who develop Sales Training. Zach is a Senior Manager of Sales Training at Vivint, a direct to home sales expert, a Software Engineer, and a husband & father.

We cover how to get your reps to pay attention using 3 Simple Concepts.

Do you know what your Rep’s onboarding experience is really like? In this episode, Stephen will discuss how to take inventory of this process. (Video link in description)

How a sales performance director in a super fast growing solar company thinks about onboarding/training reps (advice for directors and sales reps).

Speed up your onboarding & training content creation process with these (mostly) free apps!