45 episodes

Dive into the world of property management operations, where the resident experience is the cornerstone of success. Join us on a journey through the multifamily industry, as we sound off on current trends and interview top industry professionals. You’ll gain invaluable insights to grow your business and propel your career. With every episode, discover what’s hot - or what’s not - in multifamily operations and how you can elevate resident experiences portfolio-wide.

And we want to hear from you! Send us a scoop, or topic suggestion, or share a recent win, and we’ll highlight it on the show. Share with us at https://fanlist.com/residentexperiencepodcast

The Resident Experience Podcast Yolanda Muchnik

    • Business
    • 5.0 • 6 Ratings

Dive into the world of property management operations, where the resident experience is the cornerstone of success. Join us on a journey through the multifamily industry, as we sound off on current trends and interview top industry professionals. You’ll gain invaluable insights to grow your business and propel your career. With every episode, discover what’s hot - or what’s not - in multifamily operations and how you can elevate resident experiences portfolio-wide.

And we want to hear from you! Send us a scoop, or topic suggestion, or share a recent win, and we’ll highlight it on the show. Share with us at https://fanlist.com/residentexperiencepodcast

    Rewind: Rethinking Multifamily Technology #45

    Rewind: Rethinking Multifamily Technology #45

    Rewind: Rethinking Multifamily Technology #45

    • 27 min
    Navigating Multifamily Challenges from RETCON (Part 2)

    Navigating Multifamily Challenges from RETCON (Part 2)

    Navigating Multifamily Challenges from RETCON (Part 2)

    • 14 min
    RETCON recap Part 1

    RETCON recap Part 1

    In today's episode, Charles and Yolanda discuss the key takeaways from five impactful panels at RETCON 2024. They share their thoughts about the evolving expectations of modern renters, innovative processes for selecting the right technology vendors, and the latest in FinTech driving rent payments. Tune in to Part 1 to gain insights on how personalized experiences and seamless tech integrations are shaping the future of multifamily living. 

    • 17 min
    Navigating the AI Leasing Landscape in Property Management with Showdigs

    Navigating the AI Leasing Landscape in Property Management with Showdigs

    Navigating the AI Leasing Landscape in Property Management with Showdigs #41
    In today's episode, Yolanda and Charles  explore the world of AI with Barak Shamir from Showdigs, discussing how you can leverage AI solutions to enhance your multifamily leasing operations . You'll gain insights into how AI is revolutionizing property management by reducing costs and improving operational efficiencies. Tune in to discover how AI can transform the rental funnel and tackle the unique challenges of property management. 
    This is a production of Habanero Media.
     

    • 30 min
    Listeners Submit Topics, Points of Interest, Questions for Hosts #42

    Listeners Submit Topics, Points of Interest, Questions for Hosts #42

    Listeners Submit Topics, Points of Interest, Questions for Hosts #42
     
    This is a production of Habanero Media.
     

    • 2 min
    How to Activate Your Residents: Answers to Top 3 Questions from Customers

    How to Activate Your Residents: Answers to Top 3 Questions from Customers

     
    How to Activate Your Residents: Answers to Top 3 Questions from Customers #40
     
    In today's episode, we tackle three pressing questions that you've likely encountered in property management. Yolanda and Charles dive into practical strategies that will help ensure your communications are not just heard by residents, but acted upon. You'll gain insights into tailoring your approach to meet residents' preferences, which is crucial for sustaining long-term satisfaction. Tune in to discover how you can transform these challenges into opportunities for improving your property's operations.
     
    This is a production of Habanero Media.
     

    • 15 min

Customer Reviews

5.0 out of 5
6 Ratings

6 Ratings

Rosie the R ,

Great content

Good to hear a different take on the world of multifamily and how to improve the resident experience! Can’t wait to see what other guests they have!

Ipadnotetaker ,

Excited to see what Zego does

Great topic that doesn’t get enough interest. Excited to see someone stepping up and add to the conversation property managers live every day.

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