27 episodes

In multifamily property management, it's all about the resident experience. Guests reveal how they build and manage a standout resident experience, from tried-and-true tactics to new ideas. Discover the people and communities that are defining what it means to create and sustain an exceptional resident experience that produces real results in multifamily real estate.

The Resident Experience Podcast Yolanda Muchnik

    • Business
    • 5.0 • 6 Ratings

In multifamily property management, it's all about the resident experience. Guests reveal how they build and manage a standout resident experience, from tried-and-true tactics to new ideas. Discover the people and communities that are defining what it means to create and sustain an exceptional resident experience that produces real results in multifamily real estate.

    Leverage modern marketing for property management and connect to the bottom-line

    Leverage modern marketing for property management and connect to the bottom-line

    Do you practice ‘modern marketing’ at your property management company? What are you doing when it comes to content creation and distribution? And are you nurturing - and listening - to young marketers entering multifamily? We’re excited to dig into modern marketing practices with Sarah Wieman, Vice President of Marketing at Northland so you can start planning and executing initiatives at your properties immediately. 

    • 38 min
    Protect Your Properties: Why multifamily renters insurance is essential for property management companies

    Protect Your Properties: Why multifamily renters insurance is essential for property management companies

    Renters' insurance is a common requirement. So why would a property offer bundled renters insurance through them? What’s in it for the company? Today, we're chatting with Michael Tinetti, Head of Insurance Products at GetCovered, about all things multifamily insurance. Find out how offering your renters insurance protects your properties while removing burdensome tasks from your internal teams.
    This is a production of Habanero Media.

    • 29 min
    How PropTech is changing - from VC funding to resident screening and beyond

    How PropTech is changing - from VC funding to resident screening and beyond

    How PropTech is changing - from VC funding to resident screening and beyond
    Property technology (PropTech) is constantly evolving. With market shifts and new advances, what kinds of innovations can operators expect in 2023? How are venture capital funds examining what’s out there and worth the investment? Join us as we chat with Kyle Nelson, Vice President of Strategic Partnerships at Snappt, as we dig into this year’s PropTech arena.
     
    This is a production of Habanero Media

    • 23 min
    Multifamily in 2023: what will be in, what’s out, and what might surprise you

    Multifamily in 2023: what will be in, what’s out, and what might surprise you

    Multifamily in 2023: what will be in, what·s out, and what might surprise you

    • 32 min
    Why you need a Resident Lifetime Value metric and how to use it

    Why you need a Resident Lifetime Value metric and how to use it

    Why you need a Resident Lifetime Value metric and how to use it
     
    Can your prospective residents connect with your existing ones? Is there a benefit to enabling this and moving beyond simple online reviews? And what does this have to do with resident lifetime value? Join us as we talk with Zach Sloan, Co-Founder & Chief Sales Influencer for Rentgrata, as we dig into how you can use social proof to maximize your resident relationships and decrease cost per lead.
     
    This is a production of Habanero Media 

    • 37 min
    Expert Insight: How to consistently wow your residents and staff

    Expert Insight: How to consistently wow your residents and staff

    Expert Insight: How to consistently wow your residents and staff

    • 29 min

Customer Reviews

5.0 out of 5
6 Ratings

6 Ratings

Rosie the R ,

Great content

Good to hear a different take on the world of multifamily and how to improve the resident experience! Can’t wait to see what other guests they have!

Ipadnotetaker ,

Excited to see what Zego does

Great topic that doesn’t get enough interest. Excited to see someone stepping up and add to the conversation property managers live every day.

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