S1E1 - The Retail Avengers & The Future of Frontline Staff, Part 1 The Retail Razor Show

S1E1 – The Retail Avengers & The Future of Frontline Staff, Part 1

Welcome to Season 1, Episode 1, the first-ever episode of The Retail Razor Show!

I’m your host, Ricardo Belmar, a RETHINK Retail Top 100 Retail Influencer, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and lead partner marketing advisor for retail & consumer goods at Microsoft.

And I’m your co-host, Casey Golden, CEO of Luxlock and slayer of retail frankenstacks!

Together, we’re your guides on the retail transformation journey. Whether you're thinking digital and online, mobile, or brick & mortar stores, there'll be something for you!

In episode 1 we dive into the future of retail frontline workers, with none other than Ron Thurston, author of Retail Pride, The Guide to Celebrating Your Accidental Career. Ron joins our Retail Avengers team on Clubhouse to talk about what retailers need to do to foster the right environment for their store teams.

For more information about Ron, and how you can Take Pride Today in your retail career, visit Ron’s website: https://www.retailpride.com


The Retail Razor Show

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Host → Ricardo Belmar,
Follow on Twitter - https://bit.ly/twRBelmar
Connect on LinkedIn - https://bit.ly/LIRBelmar
Read my comments on RetailWire - https://bit.ly/RWRBelmar

Co-host → Casey Golden,
Follow on Twitter - https://bit.ly/twCasey
Connect on LinkedIn - https://bit.ly/LICasey
Read my comments on RetailWire - https://bit.ly/RWCasey


TRANSCRIPT

The Retail Avengers & The Future of Frontline Staff, Part 1
[00:00:20] Ricardo: Hello. Good morning. Good afternoon. Good evening. No matter what time of day you're listening. Welcome. Welcome to season one, episode one, the first ever episode of the retail razor show. I'm your host Ricardo Belmar, a top 100 retail influencer and lead partner marketing advisor for retail and consumer goods at Microsoft.

[00:00:37] Casey: And I'm your co-host Casey Golden CEO of Luxlock and Slayer of retail frankenstacks,

[00:00:43] Ricardo: retail, frankenstacks. I love that intro. I really need to get a tagline like that. Casey.

[00:00:48] Casey: Slaying, frankenstacks. It's a messy job it's earned.

[00:00:51] Ricardo: Oh, I believe it!

[00:00:52] Casey: So I'm super stoked to kick off our first episode ever of the show!

[00:00:56] Ricardo: I am too. I am too. So let's talk a little bit about what the show will be like. This all started some months ago with the retail razor club on clubhouse and a powerhouse group of retail experts and thought leaders to just talk retail, talk tech and host some really good deep discussions on what we think people in this industry need to make a difference and to be a change maker.

[00:01:14] Casey: Tell us more Ricardo, tell us more. I feel like we need some dramatic [00:01:20] music here

[00:01:20] Ricardo: and maybe for episode two, we'll add some budget for dramatic music. So our goal is to cut through all the noise, cut through the clutter, make it all actionable. Let everybody learn from the people who've actually done things.

[00:01:33] Anyone who's solving challenges and not afraid to expose the hard truths..

[00:01:37] Casey: And best of all, since we started this on clubhouse, we made it interactive. So people could ask tough questions and voice their opinions.

[00:01:44] Ricardo: A hundred percent, a hundred percent all the way. This is an open forum. One that really moves the industry forward.

[00:01:50] By sharing deep, deep knowledge, we started an amazing series of rooms initially c