The Role of Culture in Business Success and Growth Featuring Brian Hess

“When you hire employees, you hire the whole person, their challenges, and their life circumstances.”

In this episode, entrepreneur and multi-business owner Brian Hess, joins Kate Volman to share how he’s built thriving organizations that prioritize purpose, growth, and connection. Brian discusses what it means to lead the whole person, not just the employee. He also talks about creating opportunities for upward mobility, using culture as a competitive advantage, and why the best strategic plans focus on people, not profit. Brian offers a powerful reminder that great companies are built on trust, empathy, and the shared pursuit of dreams.

In this episode, you’ll discover:

• How to identify and nurture great talent
• Why strategic planning should start with people
• What it takes to create lasting impact as a leader

Invest in a coach to achieve your dreams: https://www.floydcoaching.com/

Discover how to implement The Dream Manager Program:

https://www.thedreammanager.com/

Things to listen for:

(00:00) Intro

(01:17) Brian’s four ventures and his podcast

(05:07) How a certified Dream Manager joined the team

(07:54) Build culture by investing in people

(11:07) Creating upward mobility in a tough economy

(16:37) Hiring lessons: Predictive Index, timing, fit, and patience

(21:11) Annual planning should start with people

(25:43) The importance of leading by example

(30:25) Brian’s ideal dinner party guests

(38:17) Books and resources shaping Brian’s leadership

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest

• Brian Hess’s LinkedIn
• Brian’s official website
• The Pavement Group
• Top Contractor School
• The Brian Hess Show

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube