100 episodes

The Service Contractor Radio Show is a podcast dedicated to Residential Service Contractors. The goal is to give you the HOPE and the POWER to run your small business with greater focus, increased revenue and profits, and less stress.

The Service Contractor Radio Show Todd Liles

    • Courses
    • 5.0, 13 Ratings

The Service Contractor Radio Show is a podcast dedicated to Residential Service Contractors. The goal is to give you the HOPE and the POWER to run your small business with greater focus, increased revenue and profits, and less stress.

    What Does "Professional" Really Mean

    What Does "Professional" Really Mean

    Today on the podcast, Chris Elmore and his sidekick, Chris Loudermilk, discuss what "professional" means in the trades. While it can mean something different to everyone you ask, the guys give their opinion on what "professional" means to them. 

    • 34 min
    Special Edition: Interview with Mark Stepowoy

    Special Edition: Interview with Mark Stepowoy

    In this special edition of The Service Contractor Radio Show, Todd Liles interviews Mark Stepowoy, owner of 24 different Roto-Rooter franchises across the midwest region of the country. In this interview, Mark discusses his humble beginnings and his success as a business owner.

    • 43 min
    Don't Be "That Tech"

    Don't Be "That Tech"

    This week on the podcast Chris Elmore and Chris Loudermilk talk about “That Tech.” You know who we mean. Hopefully, it isn’t you. That tech is the one with the bad attitude about everything. Listen to this week's show for a passionate discussion about “That Tech.” Don’t be that tech. 

    • 38 min
    Needs Vs. Wants

    Needs Vs. Wants

    This week on the podcast Chris Elmore and Chris Loudermilk discuss needs versus wants. You have to be good at recognizing the difference and identifying both with your customers. The guys talk about the differences between needs and wants, how you uncover both, and presenting both. 

    • 36 min
    Repair Versus Replace

    Repair Versus Replace

    On this week’s podcast, Chris Elmore and Chris Loudermilk discuss repair versus replace. This can be a controversial subject depending on where you are on the spectrum from “fixing it until you can’t” and “replacing it as soon as it can be”. Chris & Chris will tell you where it makes sense to have that conversation, give you examples of how to make the transition, and how to make the case.

    • 46 min
    The Whole Home Inspection

    The Whole Home Inspection

    On the podcast today, Chris Elmore and Chris Loudermilk are discussing the whole home inspection. Specifically, they talk about how to make it make sense for the customer. Most customers expect you to “just fix it” and don’t expect that you need to check the whole system. Listen for some things to use to help with the transition from the problem to the whole home inspection. 

    • 35 min

Customer Reviews

5.0 out of 5
13 Ratings

13 Ratings

JoshCrist ,

Entertaining, insightful and actionable! 👏

Whether you’re well established as a service contractor, or just getting started carving out a profitable niche that’s ready to grow - this is a must-listen podcast for you! Todd and the entire Service Excellence team do an incredible job leading conversations that cover a huge breadth of topics related to the ins and outs of building a thriving business, and life you can be proud of - from leaders who’ve actually experienced success themselves. Highly recommend listening and subscribing!

Great course ,

Love his tage line - turn learning into earning

Todd does a great job with this podcast. His philosophy of turning learning into earning really measures up on this podcast. He's all about building great teams, which when it's tough to even find good people, is essential for our success as contactors!

GASHMANDU ,

MORE PLEASE

Keep up the great work! Can’t get enough of these! More please!

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