100 episodes

Subscribe to The sgENGAGE Podcast to hear experts from across the social good community share best practices, tips and must-know trends that will help organizations increase their impact.

Formerly called the Raise & Engage Podcast.

The sgENGAGE Podcast Blackbaud, Inc.

    • Government
    • 4.6 • 66 Ratings

Subscribe to The sgENGAGE Podcast to hear experts from across the social good community share best practices, tips and must-know trends that will help organizations increase their impact.

Formerly called the Raise & Engage Podcast.

    Episode 163: Prepping for a Virtual Audit

    Episode 163: Prepping for a Virtual Audit

    It’s hard to believe that we’re already well into September and it’s time to start thinking about year-end audits. This year, many social good organizations will be having virtual audits, and now is the time to learn about how best to prep for them.
    Mel Rancour, principal instructional designer for Blackbaud University’s Organizational Best Practices curriculum, joins today’s episode to talk about why you want to begin audit prep now, how this year is going to differ from previous years, and resources to help you get started with your preparations.
     
    Topics Discussed in This Episode:
    Why now is the best time to start audit prep How audit prep will be different this year The trickiest part of having a virtual audit What organizations should do first when preparing for an audit How organizations can make sure they’re fully prepared Resources on preparing for a virtual audit  
    Resources:
    Mel Rancour
    Webinar: Preparing for a Virtual Audit
    Blackbaud University Organizational Best Practices Curriculum: Year-End and Audit Plans
     
    Quotes: 
    “Well, it is 2020, which has been a year full of changes and differences in policies and procedures and really any organizational and personal norms.”
    “When you think about it, our policies and procedures for just about everything have changed.”
    “Don’t forget, these guidelines need to be electronic.”

    • 9 min
    Episode 162: Why You Need a Planned Giving Strategy

    Episode 162: Why You Need a Planned Giving Strategy

    Too many nonprofits overlook the opportunities for planned giving. While planned giving may not be the most typical type of gift, it can be a powerful driver of growth for nonprofit organizations and can be a way of deepening donor relationships.
    To talk about the modern landscape of planned giving, today’s guest is Patrick Schmitt. Patrick is the co-founder and co-CEO of FreeWill, a company that specializes in modernizing how organizations can take advantage of planned giving. Listen in to hear what Patrick has to say about how the thinking around planned giving is changing, how organizations can incorporate planned giving into their strategy, and how to steward donors through the planned giving process.
     
    Topics Discussed in This Episode:
    Patrick’s background and experience Why planned giving allows “average” donors to give much more than they otherwise could Why right now is the time to focus on planned giving What Patrick has seen change in the way people are thinking about planned giving in the last year or so How organizations can start incorporating planned giving into their fundraising strategy Ways to talk to and steward donors Giving donors choices Common questions that donors tend to have Getting people started with planned giving  
    Resources:
    Patrick Schmitt
    Free Will
     
    Quotes: 
    “We made it so easy for people to give 10 dollars, and yet in some cases, quite hard for them to give a hundred thousand dollars or a million dollars in the same way.”
    “It behooves you to start much earlier than people do traditionally, to secure planned giving donors.”
    “In some ways, we always talk about how fundraising is a highly specialized skill, and it is, but also, humans are humans.”

    • 22 min
    Episode 161: The State of the Social Sector

    Episode 161: The State of the Social Sector

    We’ve seen evolving challenges and change of 2020, from the COVID-19 pandemic to the racial justice movement. From economic challenges to increased service delivery demands, social good organizations have been impacted in many ways. While it is difficult to determine the future extent of economic impacts, there are valuable insights to be gleaned from historic trends in giving. 
    In today’s episode, Ashley Thompson, Managing Director of the Blackbaud Institute, discusses the Institute’s new State of the Social Sector series with host Steve MacLaughlin. Listen to the interview to hear Ashley talk about what the data indicates about the social sector right now, how organizations can remain resilient and why organizations should look at history to help inform future actions.
     
    Topics Discussed in This Episode:
    The new State of the Social Sector reports from the Blackbaud Institute Building resilient programs The historical impact of economic changes and challenges on social good communities Surprising findings in the Institute’s latest research How organizations can positively leverage the moment in 2020 The importance of renewed focus on fundraising fundamentals The value of being nimble Making data actionable  
    Resources:
    Ashley Thompson
    State of the Social Sector Series
    Blackbaud Institute Index
     
    Quotes: 
    “As we all know, 2020 is shaping up to be a real mixed bag.”
    “What’s interesting, though, is that you see this continuation of generosity, kind of through the ages.”
    “We talk about retention, and we talk about retention, and we talk about retention, but unfortunately, it’s still the same case.”

    • 27 min
    Episode 160: Reimagining Peer-to-Peer Fundraising Events

    Episode 160: Reimagining Peer-to-Peer Fundraising Events

    Running peer-to-peer fundraising events present a challenge in the current environment. However, the organizations that will be successful this fall are those who realize they must pivot and start proactively planning for these events.
    In today’s episode, you’ll hear from Blackbaud’s Robyn Mendez, Principal Product Marketing Manager, and Shana Masterson, Principal Customer Success Manager, as they explore the topic of peer-to-peer fundraising in more depth. Robyn and Shana spoke with Steve MacLaughlin about the current state of peer-to-peer fundraising, what the data says about how peer-to-peer fundraising has been affected in recent months, and how organizations are reimagining their events. Listen in to learn more about how peer-to-peer fundraising is being changed and adapted.
     
    Topics Discussed in This Episode:
    The current state of peer-to-peer fundraising What has been surprising about peer-to-peer fundraising in recent months What the data says about what’s been happening over the last six months How both organizations and participants are taking “wait-and-see” approaches, and why that may not be the best approach going forward How organizations are thinking about reimagining their events Changes to digital fundraising and how it’s changed engagements with peer-to-peer fundraisers Logical next steps for organizations planning for fall and spring  
    Resources:
    Robyn Mendez
    Shana Masterson
    A Guide to Evolving Beyond Virtual: SPRING 2020 PEER-TO-PEER FUNDRAISING STUDY
    The Time Has Come to Reinvent Fall 2020 Peer-to-Peer Fundraising Events
    Peer-to-Peer Fundraising Idea Calendar
     
    Quotes: 
    “What’s happening is people aren’t registering, so as an indirect result of them not being super decisive about what’s happening in the fall, or conversely, what’s happening in the spring, it’s suppressing registration rates.” – Robyn Mendez
    “The community is the thing that really drives people.” –Shana Masterson
    “I think the idea of getting back to a more grassroots style program is one of the interesting, innovative things that’s happening as a result of the pandemic.” – Robyn Mendez
     

    • 24 min
    Episode 159: Building Your Personal Brand

    Episode 159: Building Your Personal Brand

    What is your personal brand, that is, how would others talk about you when you aren’t in the room? Whether you are looking for a new role or just want to be more effective in your current role, personal branding is important. But how is it possible to improve your personal brand and professional network when many people are still working remotely?
    Today’s guest, Marcos Salazar, founder and CEO of Be Social Change, joins the podcast today to talk about what a personal brand is and why it’s important. Listen in to learn specific steps to take right now for building your personal brand and network during this time.
     
    Topics Discussed in This Episode:
    Marcos’ background as a social entrepreneur and why he started Be Social Change The definition of a personal brand The importance of building your personal brand no matter what your career aspirations are Actionable strategies for building your personal brand Tips on how to navigate networking in a virtual world Where listeners can learn more about networking and branding strategies  
    Resources:
    Marcos Salazar
    Be Social Change Webinars
     
    Quotes: 
    “Human beings aren’t static entities; we’re always growing and changing and having new experiences.”
    “The way I think about your personal brand is it’s how you’re perceived by others.”
    “Personal branding and networking are tied together, and these are the two most important things that you should be focusing on your career.”

    • 22 min
    Episode 158: The Science of Managing Fundraisers

    Episode 158: The Science of Managing Fundraisers

    We spend a lot of time, energy, and attention on engaging the right donors, building relationships with them, and reaching other key objectives. But those are mostly external activities, and one of the keys to improvement is looking inward. That’s where the idea of performance management comes into play.
    Joining the podcast today is Stacy Rooney, a Principal Business Consultant at Blackbaud, to discuss the concept of fundraiser performance management. Listen in to hear Stacy and host Steve MacLaughlin talk about managing gift officers for optimal performance, portfolio management, and the effects of COVID-19 on fundraising and performance data.
     
    Topics Discussed in This Episode:
    Demystifying the topic of performance management How to optimize how portfolios are managed by gift officers Maturity models Using data to identify good performance and benchmark against peers The connection between activity and outcome Investing in officers as fundraisers Understanding where the focus currently is and where the focus should be How feedback and coaching factors in to fundraising success The impacts of COVID-19 on fundraising and data  
    Resources:
    Stacy Rooney
    Blackbaud Fundraiser Performance Management
    8 Things Resilient Fundraisers Should be Doing Now
    10 Things Fundraisers Can Do to Adapt During the COVID-19 Pandemic and Beyond
     
    Quotes: 
    “It’s just like looking in a mirror. Do you like what you see? Is this where you want to be as an organization?”
    “We’ve had various profiles that we’ve thought of with the types of officers that might be really good at a certain aspect, and then you have some officers that are good at everything.”
    “There are fundraisers out in the world that don’t like asking for money.”

    • 28 min

Customer Reviews

4.6 out of 5
66 Ratings

66 Ratings

J. Barshop ,

Authentic, Empowering and Actionable

It’s obvious that Christine and the Blackbaud team put extraordinary effort in covering helpful topics and finding guests that are authentic

MrsQ14 ,

Engagement starts here!

Blackbaud has raised the bar again. Great podcast to listen to as you work. All fundraisers and data nerds can find something here.

JSchmidt0520 ,

Taking it to the next level.

As employees are on the go more now than ever this podcast gives us the insights needed to engage and influence our network of partners.

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