The ShiftShapers Podcast David Saltzman

This week's episode features a fascinating discussion with Dr. Paula Muto, a practicing surgeon and founder of Uberdoc, a healthcare platform designed to provide patients with greater access and control over their medical care. In this insightful conversation, Dr. Muto shares her unique perspective on the current state of healthcare in the US and highlights the need for a more patient-centered approach. She emphasizes the importance of separating the practice of medicine from the business of healthcare and explains how Uberdoc is revolutionizing the traditional healthcare model by empowering patients to take charge of their care journey.


What You’ll Learn From This Episode:
2:10 A surgeon’s perspective on direct pay model and why health insurance is like renting an apartment.
3:39 Building health equity: Moving from rental to a mortgage model in healthcare.
6:35 The healthcare spending crisis: Why two-thirds of healthcare spending is wasted on managing data and care, and how we can redirect the funds to improve patient outcomes.
9:19 The future of healthcare consumerism: Empowering patients to take control of their care.
11:35 The direct pay model: A practical solution for consumer-driven healthcare.
14:05 Uberdoc’s role in direct pay model: Making medical appointments and payments simple and transparent.
17:46 Separating medicine from healthcare.

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Don't miss an episode, subscribe via iTunes, Stitcher or RSS.Leave us a review in iTunes (here's how)Join the conversation by leaving a comment below!We were voted BEST INDUSTRY PODCAST at the 2023 YouPowered Benefits Conference! 

This week's episode of our podcast features a fascinating conversation with Eric Silverman, a renowned speaker, author, and voluntary benefits expert. Eric discusses the evolving world of voluntary benefits and enhanced benefits, highlighting the important role technology has played in transforming it. He also delves into the increasing trend of outsourcing non-expertise areas in the industry, which he predicts will become more prevalent in the next few years. With his charismatic storytelling skills, Eric offers valuable insights into the benefits industry's future.


What You’ll Learn From This Episode:
2:12 Enhanced benefits: The key to attracting and retaining talent in today’s economy.
5:02 Exploring the changing landscape of employee benefits: The rise of non-traditional insurance and the importance of effective communication.
7:12 The benefits of effective communication strategies.
9:32 The importance of employer engagement and the journey vs. destination mindset in employee benefits.
13:25 Understanding responsibility creep in the broker and advisor industry: The challenges and solutions
17:26 The future of voluntary benefits: trends and outsourcing possibilities.

Enjoy The Show?
Don't miss an episode, subscribe via iTunes, Stitcher or RSS.Leave us a review in iTunes (here's how)Join the conversation by leaving a comment below!We were voted BEST INDUSTRY PODCAST at the 2023 YouPowered Benefits Conference! 

This week's episode delves into the world of pharmacogenomics (PGx) and how it is changing the way we approach medication management. We sit down with a leading expert in the field to discuss the current state of PGx adoption, the challenges it faces in gaining wider acceptance in the medical community, and the potential impact it could have on our healthcare system in the future. From the role of direct-to-consumer testing to the importance of involving clinicians in the decision-making process, we explore the complexities of this emerging field and what it could mean for patient care. Join us for this informative and thought-provoking conversation on the cutting edge of personalized medicine.

What You’ll Learn From This Episode:
1:54 Overmedication: A systemic problem in healthcare.
4:16 The evolution and future of pharmacogenetics (PGx) as a standard of care.
12:44 Implementing pharmacogenomics testing in employer healthcare plans: Overcoming adoption challenges and practical applications.
14:51 The adoption curve of pharmacogenomics testing in healthcare: A bottom-up mission.
17:34 The future of PGx: Adoption by early adopters and the role of payers.

Enjoy The Show?
Don't miss an episode, subscribe via iTunes, Stitcher or RSS.Leave us a review in iTunes (here's how)Join the conversation by leaving a comment below!We were voted BEST INDUSTRY PODCAST at the 2023 YouPowered Benefits Conference! 

This week's episode features a fascinating conversation with Mitch Case, the founder of More Than a Meal, a company that provides personalized and impactful meal gifting experiences to employees. Mitch shares his insights on why traditional gifts like gift cards are no longer effective in engaging employees, and how a customized meal experience can create a more intimate and visceral connection. He also discusses how the pandemic has changed the way employers engage with their employees and how More Than a Meal has adapted to meet those changing needs. Stay tuned for an insightful conversation on employee engagement and creative gifting ideas.

What You’ll Learn From This Episode:
2:00 More Than a Meal and its mission.
3:53 Benefits of personalized meal delivery services for employees.
6:38 Employee feedback.
12:20 An overview of the process of personalized meal delivery for corporate clients in Kansas City and beyond.

Enjoy The Show?
Don't miss an episode, subscribe via iTunes, Stitcher or RSS.Leave us a review in iTunes (here's how)Join the conversation by leaving a comment below!We were voted BEST INDUSTRY PODCAST at the 2023 YouPowered Benefits Conference! 

In this episode, we sit down with Chris Labrecque to discuss the future of the benefits consulting industry. Chris shares his insights on the changing landscape of the industry and how it is moving from a cost-focused approach to one that places a strong emphasis on value. He shares his experiences having conversations with clients and how they are eager for a new approach that can provide different results. Chris is passionate about the industry's future and provides a unique perspective on how the industry can respond to the challenges it faces in 2023 and beyond. Join us for this exciting conversation with Chris Labrecque as we delve into the future of benefits consulting.


What You’ll Learn From This Episode:
1:32 Understanding and addressing social determinants of health. 
3:44 Dealing with the restrictions of separated insurance companies and not sharing information. 
5:44 Leveraging human capital management and financial services to improve employee engagement and reduce turnover in population health management. 
7:27 The importance of connecting employees to the cause of the organization for increased productivity and mental health
10:10 HR conundrum: Balancing multiple vendors and maintaining population health
18:02 The future of the benefits and insurance industry

Enjoy The Show?
Don't miss an episode, subscribe via iTunes, Stitcher or RSS.Leave us a review in iTunes (here's how)Join the conversation by leaving a comment below!We were voted BEST INDUSTRY PODCAST at the 2023 YouPowered Benefits Conference! 

In this week's episode, we welcome Jason Cutter, an expert in sales and author of the book "Selling with Authentic Persuasion." He shares his insights on the intangibles that make a difference in sales, including the importance of follow-ups, pausing, and understanding the fear that customers may have. Jason also provides valuable tips on how to build value and overcome objections in the sales process. Don't miss out on this opportunity to learn from an experienced professional in the field and gain a new perspective on sales success.


What You’ll Learn From This Episode:
1:36 Jason’s journey from marine biology to sales and training: Navigating a non-linear career path.
4:00 Distinguishing between order takers and sales professionals in the employee benefits industry
6:15 The importance of authenticity in sales: Moving from being an order taker to being real
8:32 The Five Sales Success Traits
11:55 The importance of authenticity and curiosity in sales.
14:47 Understanding and managing fears in sales.
17:05 The importance of understanding the difference between manipulation and positive persuasion in sales, and the need to strive for positive outcomes in order to achieve success in sales.
19:25 The little things that make a difference.

Enjoy The Show?
Don't miss an episode, subscribe via iTunes, Stitcher or RSS.Leave us a review in iTunes (here's how)Join the conversation by leaving a comment below!We were voted BEST INDUSTRY PODCAST at the 2023 YouPowered Benefits Conference!