A podcast for independent paper shredders and data destruction providers.
An Innovators Perspective with David Moses
David Moses, founder of XpresspaX, Inc and Express Business Forms & Systems joins Tom on this episode. David shares his story of helping Iron Mountain with their first mass produced and printed barcodes for their emerging records storage business. He then shares how a conversation with a VP led to massive innovation for the Iron Mountain media vault business that dramatically changed the game for the company. Out of these stories, David then shares the secrets underlying innovation and the creative process. This show provides some great insights into three elements of innovation, the distinction between product and process, and the critical importance of a transparent relationship to ensure innovation and success.
A Collection Container Deep Dive with Cory Layes
On this episode Tom chats with Cory Layes of Bins4Shredding based in Barrie, Ontario. As a long-time vendor in the industry, Cory removes his sales hat and shares his deep knowledge about all things collection containers.
Cory discusses the mistakes he sees a lot of shredding companies make with buying bins not using Just-in-Time programs, bin selection and client container placement programs. He provides advice on collection container diversity and recommendations for an ongoing awareness of what's currently available to support a full range of client collection options. He also explores container maintenance and emerging innovations in the space. There's something in this show for every operator.
Should You Implement The Entrepreneurial Operating System in Your Shred Business?
The Entrepreneurial Operating System - or EOS for short - is the hottest business operating system in the world today, especially for service companies. Developed by Gino Wickman and fully outlined in his book, Traction: Get A Grip on Your Business, EOS is a complete set of simple concepts and practical tools that has helped thousands of entrepreneurs around the world get what they want from their businesses.
In this solo episode, Tom Adams review the elements of EOS, as well as some of the history of other operating systems that preceded it. From there, Tom outlines the basic components of EOS, as well as lessons learned in assisting companies with it over the years and some recommendations about implementation depending on the size and scope of your shredding business.
Ride the Day with Renee Keener
Renee Keener, the Founder and CEO of American Document Securities - the company she sold at the end of 2021 - based in Carrolton, Georgia shares her incredible story of starting the business, growing the business and eventually exiting the business. She describes the critical changes she needed to make upon the win of a huge State contract, as well as the lessons gained through the massive growth that accompanied it. She shares insights learned through the sale of her business and then looks back on here big secrets of success. Learn what “Riding the Day” means and how it could help you in your business.
Rising Tides with Stacey Lombardo
On this episode Tom chats with Stacey Lombardo of Infoshred based in East Windsor, Connecticut. Stacey shares her entrepreneurial story of buying the shredding business 25 years ago and her amazing journey till now. Stacey was one of the earliest NAID members when it was first established. She shares her philosophy of “rising the tide” in the company and how that influences their perpetual focus on people and profit. You’ll hear how she manages by wandering around and using heart-based leadership to lift everyone on her team, self-described as the team's Momma Bear. Stacey discusses some tactics she’s used recently, including her Open Forum and ones she’s employed for a long time, turkey’s for everyone on the team at Thanksgiving.
An F-250 and a Trailer with Muff London
Muff London, the Founder and President of Document Shredding & Storage (DSS) based in Amarillo, Texas joins Tom on this episode. Muff shares the early story of starting the shredding business in a most unusual way, leveraging other people's empty trucks and warehouse space before graduating to a F-250 and a trailer. She also shares two of her favorite "subtle" marketing tactics that created a lot of positive momentum and name recognition for DSS. Don't miss her deep dive explanation on how she trusts her instincts and how she handles difficult people. There are so many great insights in this episode.