The Site Shed Matt Jones - Trade based business enthusiast

In this insightful episode, discover the key to successful contractor customer relations with tips and strategies to build and maintain lasting client relationships. Learn how to effectively communicate with customers, establish trust, and create a positive experience that leads to repeat business and referrals. From unexpected intentional touches (UITs) to unique sales processes, this episode is packed with practical advice to help contractors stand out and build strong connections with clients.

#ContractorCustomerRelations #BuildClientTrust #CommunicationSkills

Watch the video version of this podcast at https://youtu.be/LG947hW1nrU

Discussion Points:

00:00 Part 2: Building customer relationships and sales.
03:29 Sales success lies in discipline and focus.
07:14 Leads may not be ready to engage.
10:52 Reality show pickup shoots require memorisation, annoys.
13:15 Salesperson ignores coaching, leading to subpar venue.
19:31 Set new standard, eliminate mediocrity, success inside-out.
21:31 Maintain daily habits for agile goal setting.
26:50 Wedding planner made assumptions, missed important details.
28:32 Genuine curiosity leads to successful sales interactions.
33:01 Sales processes should focus on empathy and communication.
35:03 Unique differentiator: preplanning avoids common contracting issues.
37:41 Acknowledgment of email, promotion of Tom's content.

Resources:

Sell Unafraid with Tom Reber here: https://thecontractorfight.com/sell-unafraid
Visit The Contractor Fight website at www.thecontractorfight.com
Get social on Instagram at @contractorfight
Stay in touch with Tom here: tom@thecontractorfight.com


Have a conversation with us! Go to tradie.wiki/pod and book a call.

Check this out:
Guarantee 30 Qualified Project Quotes Over The Next 90 Days! Learn more here: https://tradie.wiki/pod Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://tradiehub.net Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed Connect with me on LinkedIn. For more podcast episodes, you can also visit our website.
Thank you for tuning in!
If you enjoyed this podcast and this series, please take 5 to leave us a review:
Google Facebook Podcast

Discover the power of Trade Business Growth Strategies in our latest episode featuring Tom Reber from The Contractor Fight! Dive into expert insights on how to boost your contractor business through innovative growth techniques. Join Tom as he reveals the secrets behind efficient contractor marketing, increasing leads, and mastering sales strategies. Whether you’re just starting out or looking to scale up, these actionable tips from a seasoned professional will set you on the path to success. Don't miss out—tune in now and transform your trade business today!

Watch the video version of this podcast at https://youtu.be/H9y7Mj5Dq4o

Discussion Points:

00:00 Long search, found purpose in The Contractor Fight.
06:40 Overwhelmed by information, but learning to apply.
13:09 Book "Sell Unafraid" emphasises discipline for sales success.
18:40 1-on-1 coaching setup, misses client's priorities.
23:42 Prioritise self-care and relationships for success.
28:21 Daily decisions impact goals, prioritise control.
36:12 Long-term projects require patience and nurturing.
39:50 TV show pickup shoots used to annoy.
45:50 Maximise control, win the morning, enhance sales.
48:29 Set a new standard, success inside out.
57:31 The importance of genuine curiosity in sales.
01:02:54 Consulting on unique selling points and differentiation.

Resources:
Sell Unafraid with Tom Reber here: https://thecontractorfight.com/sell-unafraidVisit The Contractor Fight website at https://www.thecontractorfight.comGet social on Instagram at @contractorfightStay in touch with Tom here: tom@thecontractorfight.com

Have a conversation with us! Go to tradie.wiki/pod and book a call.

Check this out:
Guarantee 30 Qualified Project Quotes Over The Next 90 Days! Learn more here: https://tradie.wiki/pod Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://tradiehub.net Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed Connect with me on LinkedIn. For more podcast episodes, you can also visit our website.
Thank you for tuning in!
If you enjoyed this podcast and this series, please take 5 to leave us a review:
Google Facebook Podcast

Discover how to streamline your contracting business with Daniel Simon of Coast in this enlightening episode. Dive into the world of smart fleet management and innovative expense cards designed to optimise your operations, reduce costs, and enhance control over your fleet expenses. Learn how modern technology can transform your approach to managing field expenses, from fuel to supplies, with real-time insights and customisable controls. Whether you're a small contractor or manage a large fleet, this episode is packed with valuable tips for boosting efficiency and profitability.

Watch the video version of this podcast at https://youtu.be/WFGuj0hqdpY

Discussion Points:

00:00 Outdated fleet cards hinder flexibility, data reliability.
04:19 Identifying and preventing misuse of fleet cards.
08:25 Fleet card with mobile authentication and alerts.
12:48 Special fuel cards limited to specific locations.
14:14 Precise credit card controls for business expenses.
18:42 Coast offers 1% cashback on nonfuel.
21:01 Partnership with Visa for global market expansion.
25:22 Enormous potential for technology innovation in businesses.
27:19 Encouraging listeners to visit coastpay.com, interactive dashboard.

Resources:

Visit Coast website at https://coastpay.com/
Keep in touch with Daniel at daniel@coastpay.com


Have a conversation with us! Go to tradie.wiki/pod and book a call.

Check this out:
Guarantee 30 Qualified Project Quotes Over The Next 90 Days! Learn more here: https://tradie.wiki/pod Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://tradiehub.net Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed Connect with me on LinkedIn. For more podcast episodes, you can also visit our website.
Thank you for tuning in!
If you enjoyed this podcast and this series, please take 5 to leave us a review:
Google Facebook Podcast

Dive deep into the critical aspects of on-site hazard management with Taryn Toic, an expert in handling hazardous materials. This episode covers everything from asbestos safety to silica and lead exposure control, offering tradies and contractors vital information to protect themselves and their team. Learn about the latest in safety protocols, the role of technology in enhancing workplace safety, and the importance of proper hazard management strategies. Essential viewing for anyone in the construction industry looking to improve their on-site safety practices.

#OnSiteHazardManagement #AsbestosSafety #ConstructionSiteSafety


Watch the video version of this podcast at https://youtu.be/v0rcPFTA1GM

Discussion Points:

00:00 Awareness of hazards in building construction important.
06:17 Residential asbestos assessment now required in British Columbia.
08:54 Importance of asbestos awareness in everyday trade.
11:49 Employers and contractors need exposure control plan.
16:27 Disturbance of asbestos and silica requires control. Hazards have long latency period.
18:43 PPE is essential for worker safety.
20:52 "Don't be jealous of the unbearable heat."

Resources:

Visit The Aura Health & Safety’s website at https://www.aurahealthsafety.com/
Get social with Taryn at https://www.linkedin.com/company/aura-health-and-safety-corporation
Stay in touch with Taryn through taryn.toic@aurahealthsafety.com


Have a conversation with us! Go to tradie.wiki/pod and book a call.

Check this out:
Guarantee 30 Qualified Project Quotes Over The Next 90 Days! Learn more here: https://tradie.wiki/pod Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://tradiehub.net Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed Connect with me on LinkedIn. For more podcast episodes, you can also visit our website.
Thank you for tuning in!
If you enjoyed this podcast and this series, please take 5 to leave us a review:
Google Facebook Podcast

Unlock the secrets to winning local council contracts with Jason Cooney of The Tender Team in this insightful podcast episode. Learn from experts how to navigate the tender process, from writing winning bids to understanding council requirements and streamlining your business processes for success. Whether you're new to government contracts or looking to improve your strategy, this episode offers valuable insights and practical tips to help your contracting business thrive. Don't miss out on the opportunity to transform your approach and secure more council contracts.

Watch the video version of this podcast at https://youtu.be/UrpKyeRQLyw

Discussion Points:

00:00 Tender terms require accepting, check insurance before committing.
06:14 Maintenance personnel require 60-minute response time.
06:44 Government contracts require insider knowledge for success.
12:43 Request for safety, quality, and local support documents.
14:08 Discussing technology trends and tender submission processes.
17:22 Showcase past work to align with contract.
20:09 Sign up with local councils for tenders.
23:18 Traders dislike paperwork, but offer valuable information.
28:22 Filter tenders, reach out to local authority.
31:43 Debrief call reveals helpful bid information.
32:24 Finding good tender writers is hit or miss.

Resources:

Visit The Tender Team’s website at https://www.thetenderteam.com.au
Get social with Jason at https://au.linkedin.com/company/tsaksconsulting
Stay in touch with Jason through info@thetenderteam.com.au
Read our blog on this podcast here: https://www.thesiteshed.com/winning-strategies-council-contracts-tradies-jason-cooney/
Have a conversation with us! Go to tradie.wiki/pod and book a call.

Check this out:
Guarantee 30 Qualified Project Quotes Over The Next 90 Days! Learn more here: https://tradie.wiki/pod Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://tradiehub.net Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed Connect with me on LinkedIn. For more podcast episodes, you can also visit our website.
Thank you for tuning in!
If you enjoyed this podcast and this series, please take 5 to leave us a review:
Google Facebook Podcast

Wrap up our "How to Thrive, Not Just Survive" series with this deep dive into contractor sales process excellence, featuring insights from Weston of SynkedUp. This episode is a masterclass in leveraging software to streamline your business operations from quoting to financial control. Learn from real-life experiences on nurturing leads, overcoming objections, and evolving sales techniques for the modern contracting landscape. A must-watch for contractors ready to transform their approach and achieve lasting success.

#ContractorSoftware #SalesStrategies #LeadGeneration

Watch the video version of this podcast at https://youtu.be/XQl555vUAhU

Discussion Points:

00:00 Episode Highlight
01:54 Growth increases costs, set higher minimums.
05:27 Insight on sales process and closing deals.
08:15 Clarify ROI for transitioning businesses to growth.
11:03 Emphasise sales process discovery, metrics for success.
15:04 Efficiency is key, avoid wasting everyone's time.
17:13 Focus on vetted site visits for profit.
20:36 Clients need to understand project dynamics.
25:03 Candidate left negative reviews after job rejection.
28:36 Filtering leads with consultation fee improved sales.
31:45 Streamlined quoting process drastically reduces turnaround time.
33:01 Solar industry professionals can anticipate project needs.
37:11 Client increased job acceptance rate from 15% to 100% using remote sales process.
42:26 Interactive visual form for products and services.
43:39 "People often do not know what they want."
47:31 Navigating client expectations, budgets, and confidence.


Resources:

Watch Part 1 of this series at https://youtu.be/fsUXnvg73z0
Visit SynkedUp website at https://synkedup.com/
Get social with SynkedUp using handle @synkedup
Get in touch with Weston at weston@synkedup.com
Take advantage of their free resources at https://synkedup.com/resources/ https://synkedup.com/podcast/ https://www.buybackyourtime.com/
Read our blog on this podcast here: Insert blog link here


Have a conversation with us! Go to tradie.wiki/pod and book a call.

Check this out:
Guarantee 30 Qualified Project Quotes Over The Next 90 Days! Learn more here: https://tradie.wiki/pod Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://tradiehub.net Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed Connect with me on LinkedIn. For more podcast episodes, you can also visit our website.
Thank you for tuning in!
If you enjoyed this podcast and this series, please take 5 to leave us a review:
Google Facebook Podcast