The Small Business Association of Michigan’s Small Business Weekly Podcast

Michael W. Rogers
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The Small Business Association of Michigan’s Small Business Weekly Podcast

“The Small Business Association of Michigan’s Entrepreneurial Insights” every week presents a dynamic audio interview from a top-notch expert on entrepreneurial success. Hear great tips and advice on how to be a more effective small business owner. The program is hosted and produced by the Small Business Association of Michigan's Vice President Communications Michael Rogers

  1. Good employees are the foundation of this VIP cleaning services firm

    2D AGO

    Good employees are the foundation of this VIP cleaning services firm

    On today’s SBAM Weekly Podcast, Michael Rogers talks with Lainie Buckles, owner of Domestic Divas Cleaning Services. They are VIP members of the Small Business Association of Michigan. Buckles’ business depends on good reliable workers. “Our company culture is all about making our team feel like the unicorns that they are,” she says. “We foster an environment of inclusivity, respect and teamwork. And I'm always looking for ways to show my support and appreciation for my team. We offer competitive pay, benefits, bonuses, incentives and opportunities for growth. We create a workplace that keeps employees motivated so that they stay long term. Our focus on building a supportive atmosphere helps attract the right people and keeps them happy and loyal to the company.” The Small Business Association of Michigan is the only statewide and state-based association that focuses solely on serving the needs of Michigan’s small business community. We have been successfully serving small businesses like yours in all 83 counties of Michigan since 1969. We’re located in Lansing, just one block from the Capitol. Our mission is to help Michigan small businesses succeed by promoting entrepreneurship, leveraging buying power and engaging in political advocacy. When small businesses band together through the Small Business Association of Michigan, they achieve more than they could on their own.  Our 32,000 members are as diverse as Michigan's economy. From accountants to appliance stores, manufacturers to medical, and restaurants to retailers, what unites the SBAM membership is the spirit of entrepreneurship…a spirit that drove you to start and continue to operate your own business because you believe you can do something better than anyone else is doing it! (music licensed from www.jukedeck.com)

    7 min
  2. Business success providing top notch printing to fit a digital world

    MAR 18

    Business success providing top notch printing to fit a digital world

    On today’s SBAM Weekly Podcast, Michael Rogers talks with Stacy Collick, sales manager for Dollar Bill Printing. They are VIP members of the Small Business Association of Michigan. The firm emphasizes quality, particularly through digital presses, and exceptional customer service. Collick says despite the digital age, business cards remain relevant, with QR codes and high-quality finishes gaining popularity. “There's just nothing like reaching into your pocket and taking out especially a nice printed business card. You look at it, you feel it, and then I take it back, I put it on my desk. I write the person an email to say it was so nice to meet you and then I have all their information.” The company culture is strong, with long-tenured employees who collaborate closely. Dollar Bill Printing offers personalized service, ensuring customers receive the best solutions, even if it means referring them to trusted partners for specialized needs. The Small Business Association of Michigan is the only statewide and state-based association that focuses solely on serving the needs of Michigan’s small business community. We have been successfully serving small businesses like yours in all 83 counties of Michigan since 1969. We’re located in Lansing, just one block from the Capitol. Our mission is to help Michigan small businesses succeed by promoting entrepreneurship, leveraging buying power and engaging in political advocacy. When small businesses band together through the Small Business Association of Michigan, they achieve more than they could on their own.  Our 32,000 members are as diverse as Michigan's economy. From accountants to appliance stores, manufacturers to medical, and restaurants to retailers, what unites the SBAM membership is the spirit of entrepreneurship…a spirit that drove you to start and continue to operate your own business because you believe you can do something better than anyone else is doing it! (music licensed from www.jukedeck.com)

    9 min
  3. Three-decade-old flooring firm thrives on customer feedback

    MAR 13

    Three-decade-old flooring firm thrives on customer feedback

    On today’s SBAM Weekly Podcast, Michael Rogers talks with Megan Anders, General Manager and VP of Frame Industries, Inc., also known as Chelsea Plank Flooring. They are VIP members of SBAM. The three decade old company produces solid pre-finished U.S.-sourced hardwood at a rate of about 10,000 square feet daily. The company also manufactures transition moldings and custom treads. “I would say one of the things that have really put us in a strong position is listening and taking seriously feedback from our customers and our dealers, and some of that is opportunities for improvement, and others are just listening to things that our customers want, things they're looking for, color trends, and also listening to our employees,” she says. “They're the ones that are out there making the flooring every day, and they have a lot of valuable feedback that we can take seriously to improve our process or improve the end product.” The Small Business Association of Michigan is the only statewide and state-based association that focuses solely on serving the needs of Michigan’s small business community. We have been successfully serving small businesses like yours in all 83 counties of Michigan since 1969. We’re located in Lansing, just one block from the Capitol. Our mission is to help Michigan small businesses succeed by promoting entrepreneurship, leveraging buying power and engaging in political advocacy. When small businesses band together through the Small Business Association of Michigan, they achieve more than they could on their own.  Our 32,000 members are as diverse as Michigan's economy. From accountants to appliance stores, manufacturers to medical, and restaurants to retailers, what unites the SBAM membership is the spirit of entrepreneurship…a spirit that drove you to start and continue to operate your own business because you believe you can do something better than anyone else is doing it! (music licensed from www.jukedeck.com)

    9 min
  4. Employee-owned company “cleans up” in the truck washing sector

    FEB 15

    Employee-owned company “cleans up” in the truck washing sector

    On today’s SBAM Weekly Podcast, Michael Rogers talks with Jim Voss, co-owner of Hydro-Chem Systems and a member of SBAM’s Leadership Council. Hydro-Chem specializes in manufacturing and installing vehicle washing equipment and producing soaps and chemicals for semi-trucks, buses and large vehicles. The company, which is employee-owned (ESOP), has been in operation since 1971, operates nationwide and employs around 50 people. Voss emphasizes the importance of teamwork and customer service. “Over half of our people are fully vested from a stockholder perspective, and everyone around the room is at least partially invested,” he says. “So when I look around and see my fellow employees, I realize I'm answering to each of them in addition to the Board of Directors. We really have to operate as a team, and it makes us mission oriented. I think we're willing to go the extra mile for each other and for the customer, a lot more than other environments might lend themselves to.”  The Small Business Association of Michigan is the only statewide and state-based association that focuses solely on serving the needs of Michigan’s small business community. We have been successfully serving small businesses like yours in all 83 counties of Michigan since 1969. We’re located in Lansing, just one block from the Capitol. Our mission is to help Michigan small businesses succeed by promoting entrepreneurship, leveraging buying power and engaging in political advocacy. When small businesses band together through the Small Business Association of Michigan, they achieve more than they could on their own.  Our 32,000 members are as diverse as Michigan's economy. From accountants to appliance stores, manufacturers to medical, and restaurants to retailers, what unites the SBAM membership is the spirit of entrepreneurship…a spirit that drove you to start and continue to operate your own business because you believe you can do something better than anyone else is doing it! (music licensed from www.jukedeck.com)

    13 min
  5. Relationships and community involvement as a business success strategy

    FEB 15

    Relationships and community involvement as a business success strategy

    On today’s SBAM Weekly Podcast, Michael Rogers talks with Dianne Harwell, president of Little Blessings Childcare and a member of the SBAM Board of Directors. Hartwell emphasized the importance of developing trusting relationships, effective communication and continuous training for her staff. She also stressed her commitment to community involvement and her business model of "Love, Laugh, and Pray." “I've got this mindset, like, if you're going to complain, get up and make a change,” she says. “And that's what I'm doing. I'm getting involved, trying to see what is needed, talking with people that are also in my field. You get out and mingle, you do all that great stuff to see what the community needs.” The Small Business Association of Michigan is the only statewide and state-based association that focuses solely on serving the needs of Michigan’s small business community. We have been successfully serving small businesses like yours in all 83 counties of Michigan since 1969. We’re located in Lansing, just one block from the Capitol. Our mission is to help Michigan small businesses succeed by promoting entrepreneurship, leveraging buying power and engaging in political advocacy. When small businesses band together through the Small Business Association of Michigan, they achieve more than they could on their own.  Our 32,000 members are as diverse as Michigan's economy. From accountants to appliance stores, manufacturers to medical, and restaurants to retailers, what unites the SBAM membership is the spirit of entrepreneurship…a spirit that drove you to start and continue to operate your own business because you believe you can do something better than anyone else is doing it! (music licensed from www.jukedeck.com)

    10 min

  6. FEB 10

    Managing your small business IT environment with security and sound backups

    On today’s SBAM Weekly Podcast, Michael Rogers talks with Blaine Tillander, owner of Granite Networks and a member of SBAM’s Leadership Council. Established in 1998, Granite Networks provides comprehensive IT support, from leadership to help desk. Tillander highlighted the evolution of IT management from a break-fix model to ongoing support, emphasizing the importance of security and proactive measures. “Security is really about layers,” he says. “And while email security is important you have to assume it's going to fail, and if it fails, then let's say all your tools fail. Having a third party backup of your entire ecosystem is critical, because if you do get hit, how do you get back up and running in a way that isn't also compromised?” The Small Business Association of Michigan is the only statewide and state-based association that focuses solely on serving the needs of Michigan’s small business community. We have been successfully serving small businesses like yours in all 83 counties of Michigan since 1969. We’re located in Lansing, just one block from the Capitol. Our mission is to help Michigan small businesses succeed by promoting entrepreneurship, leveraging buying power and engaging in political advocacy. When small businesses band together through the Small Business Association of Michigan, they achieve more than they could on their own.  Our 32,000 members are as diverse as Michigan's economy. From accountants to appliance stores, manufacturers to medical, and restaurants to retailers, what unites the SBAM membership is the spirit of entrepreneurship…a spirit that drove you to start and continue to operate your own business because you believe you can do something better than anyone else is doing it! (music licensed from www.jukedeck.com)

    11 min
  7. A growing business serving the needs of a growing population of Michigan seniors

    FEB 4

    A growing business serving the needs of a growing population of Michigan seniors

    On today’s SBAM Weekly Podcast, Michael Rogers talks with Jeff Welsh, President and Owner of Right At Home In Home Care & Assistance, based in southeast Michigan. He's a member of SBAM's Leadership Council. He discusses the benefits of in-home care for seniors, emphasizing the personalized care his company provides and the importance of caregiver adaptability. He highlights the growing demand for in-home care services due to Michigan's aging population. “There's no way that assisted living, nursing homes and even independent living can grow fast enough to keep up with the aging of our population,” Welsh says. “Most people want to stay where they're comfortable, where they've raised their families and have all their memories and things like that. So yes, the aging of this population bodes very well for my industry.”  The Small Business Association of Michigan is the only statewide and state-based association that focuses solely on serving the needs of Michigan’s small business community. We have been successfully serving small businesses like yours in all 83 counties of Michigan since 1969. We’re located in Lansing, just one block from the Capitol. Our mission is to help Michigan small businesses succeed by promoting entrepreneurship, leveraging buying power and engaging in political advocacy. When small businesses band together through the Small Business Association of Michigan, they achieve more than they could on their own.  Our 32,000 members are as diverse as Michigan's economy. From accountants to appliance stores, manufacturers to medical, and restaurants to retailers, what unites the SBAM membership is the spirit of entrepreneurship…a spirit that drove you to start and continue to operate your own business because you believe you can do something better than anyone else is doing it! (music licensed from www.jukedeck.com)

    12 min
  8. How community involvement helps foster business success

    JAN 28

    How community involvement helps foster business success

    On today’s SBAM Weekly Podcast, Michael Rogers talks with Jami Moore, president of JEM Tech Group, a VIP member of the Small Business Association of Michigan and member of the 2024 Michigan 50 Companies to Watch. JEM Tech Group's involvement in the local community and mentorship programs has been a significant contributor to the company's success. “I would be lost without SBAM, because I've built so many friendships, and even though the people that I've met were not necessarily in the same industry we're all entrepreneurs, and we can, we can share ideas together,” she says. The Small Business Association of Michigan is the only statewide and state-based association that focuses solely on serving the needs of Michigan’s small business community. We have been successfully serving small businesses like yours in all 83 counties of Michigan since 1969. We’re located in Lansing, just one block from the Capitol. Our mission is to help Michigan small businesses succeed by promoting entrepreneurship, leveraging buying power and engaging in political advocacy. When small businesses band together through the Small Business Association of Michigan, they achieve more than they could on their own.  Our 32,000 members are as diverse as Michigan's economy. From accountants to appliance stores, manufacturers to medical, and restaurants to retailers, what unites the SBAM membership is the spirit of entrepreneurship…a spirit that drove you to start and continue to operate your own business because you believe you can do something better than anyone else is doing it! (music licensed from www.jukedeck.com)

    13 min
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“The Small Business Association of Michigan’s Entrepreneurial Insights” every week presents a dynamic audio interview from a top-notch expert on entrepreneurial success. Hear great tips and advice on how to be a more effective small business owner. The program is hosted and produced by the Small Business Association of Michigan's Vice President Communications Michael Rogers

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