11 episodes

Tune in for a different take on business, with professors, researchers and experts from Smith School of Business. Understand the rapidly evolving corporate world, stay ahead of the curve, and navigate a landscape that is no longer defined by the balance sheet alone.

The Smith Business Insight Podcast Meredith Dault

    • Business

Tune in for a different take on business, with professors, researchers and experts from Smith School of Business. Understand the rapidly evolving corporate world, stay ahead of the curve, and navigate a landscape that is no longer defined by the balance sheet alone.

    TEAMS Work: Innovating Teams

    TEAMS Work: Innovating Teams

    It’s been said that innovation is a team sport. If that’s the case, you want teams optimized for innovation: people willing and able to take on multiple roles, comfortable living with creative friction and flourishing in 360-degree feedback. That’s a tall task. With these types of innovation teams growing in popularity, what can we learn about how they work cohesively?


    This episode, our guest is Nusa Fain, an assistant professor at Smith School of Business, where she specializes in entrepreneurship and innovation management. She is also Director of Smith’s Master of Innovation and Entrepreneurship program.


    Nusa Fain is joined in conversation by host Meredith Dault.


    Also this episode, Smith Business Insight’s Alan Morantz looks at what the evidence shows about shared leadership. His segment cites the following research:


    Sanfuentes et al; What lies beneath resilience: Analyzing the affective-relational basis of shared leadership in the Chilean miners’ catastrophe, Leadership, 2021, Vol. 17(3) 255–277


    Robert, Lionel P. and Sangseok, You; Are You Satisfied Yet? Shared Leadership, Individual Trust, Autonomy, and Satisfaction in Virtual Teams, Journal of the Association for Information Science and Technology, Volume 69, Issue 4, April 2018, 503-513


    Aube, C. et al; Flow Experience in Teams: The Role of Shared Leadership, Journal of Occupational Health Psychology, 2018, Vol. 23, No. 2, 198–206


    Sinha, R. et al; Shared leadership and relationship conflict in teams: The moderating role of team power base diversity, Journal of Organizational Behavior, Volume 42, Issue 5, June 2021, 649-667

    • 23 min
    TEAMS Work: Building High EQ Teams

    TEAMS Work: Building High EQ Teams

    You can bring together a collection of highly talented individuals but if they’re at each other’s throats or misinterpreting their colleagues’ words, their output will be useless or worse. Teams whose members have emotional intelligence are not riven by factions or infighting. They are able to deal with the inevitable negative emotions productively and contribute to a psychologically safe work environment. A disciplined approach to building team-wide EQ incorporates assessments tools and savvy leadership that sets the right tone.


    This episode, our guest is Dane Jensen, CEO of Third Factor, a company that studies the science of performance in order to build better leaders and more resilient teams. Jensen works with organizations such as Royal Bank of Canada, Uber and Twitter, and with athletes, coaches and leaders across Canada’s Olympic and Paralympic sports system. He also teaches in the full-time and executive MBA programs at Smith School of Business.


    Dane Jensen is joined in conversation by host Meredith Dault.


    Also this episode, Smith Business Insight’s Alan Morantz looks at what the evidence shows about how to deliver great feedback.


    This episode cites the following research:


    Sanfuentes et al; What lies beneath resilience: Analyzing the affective-relational basis of shared leadership in the Chilean miners’ catastrophe, Leadership, 2021, Vol. 17(3) 255–277


    Robert, Lionel P. and Sangseok, You; Are You Satisfied Yet? Shared Leadership, Individual Trust, Autonomy, and Satisfaction in Virtual Teams, Journal of the Association for Information Science and Technology, Volume 69, Issue 4, April 2018, 503-513


    Aube, C. et al; Flow Experience in Teams: The Role of Shared Leadership, Journal of Occupational Health Psychology, 2018, Vol. 23, No. 2, 198–206


    Sinha, R. et al; Shared leadership and relationship conflict in teams: The moderating role of team power base diversity, Journal of Organizational Behavior, Volume 42, Issue 5, June 2021, 649-667

    • 36 min
    TEAMS Work: Secrets of Knowledge-Hungry Teams

    TEAMS Work: Secrets of Knowledge-Hungry Teams

    Much as we like to think that sharing knowledge is normal team behaviour, the reality is that we often struggle to find that key piece of information a co-worker is overlooking or hiding. Same goes for getting worthwhile feedback. People seem too busy or shy or skittish to offer advice that would improve a team member’s performance. This episode shows you how to release the knowledge dam.


    Our guests this episode are Catherine Connelly and Diana Drury. Dr. Connelly is a professor of human resources and management at McMaster University, where she holds a Canada Research Chair in Organizational Behaviour. She earned her PhD at Smith School of Business, where she began her work in knowledge sharing. Diana Drury is the director of team and executive coaching and is a team performance coach at Smith School of Business.


    They are joined in conversation by host Meredith Dault.

    • 39 min
    TEAMS Work: Aligning Diverse Voices

    TEAMS Work: Aligning Diverse Voices

    Most people support greater diversity in the workplace. But making that a reality is no simple matter. How do team leaders align diverse voices? And how can a diverse mindset be cultivated, whether or not you’re in charge?


    Our guests for this episode are Eddy Ng and Matthias Spitzmuller. Dr. Ng is an associate professor and Smith Professor of Equity and Inclusion. His research focuses on managing diversity for organizational competitiveness, the future of work and managing across generations. Dr. Spitzmuller is an associate professor of organizational behaviour, whose research looks at team motivation and leadership as well as helping and cooperative work behaviours. Your host is Meredith Dault.
    Special Guests: Eddy Ng and Matthias Spitzmuller.

    • 33 min
    TEAMS Work: Managing Boundary-Busting Teams

    TEAMS Work: Managing Boundary-Busting Teams

    Managing hybrid teams, where some of us are in person and others at home, takes a special kind of finesse. How do we build teams that make the most of being hybrid, and how do we keep pulling in the same direction… even when we’re not in the same space?


    Our guest this episode is Jana Raver. As the E. Marie Shantz Professor of Organizational Behaviour at Smith School of Business, with a cross-appointment to the Department of Psychology at Queen’s University, Dr. Raver spends considerable time thinking about interpersonal dynamics and the ways we work together in teams. She has a particular interest in examining how employees build and sustain high-performance teams versus undermining each other. She is joined in conversation by host Meredith Dault.


    This episode cites the following research:
    L. Kreamer et al; Optimizing Virtual Team Meetings: Attendee and Leader Perspectives, American Journal of Health Promotion 35(5)
    Special Guest: Jana Raver .

    • 31 min
    Start-up Cycle: Perseverance

    Start-up Cycle: Perseverance

    Starting a business is one thing, but how do you keep going when the going gets tough? This episode of The Start-up Cycle explores the topic of perseverance. We hear about new research from professor Jana Raver on the relationship between resilience and entrepreneurial success (yep, they're related) and get a final dose of motivation from Jeremiah Brown, author of The 4 Year Olympian. We will also hear about learning from failure. Your host is Meredith Dault.


    This episode refers to the following research:


    F. He et al, "Keep calm and carry on: Emotion regulation in entrepreneurs’ learning from failure” in Entrepreneurship Theory and Practice (2018) 42(4), 605-630


    Y. Liu, "Narcissism and learning from entrepreneurial failure” in Journal of Business Venturing (2019) Vol. 34 (3) 496-512
    Special Guests: Alan Morantz , Jana Raver , and Jeremiah Brown .

    • 30 min

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