10 episodes

Learning from the best in sales and customer service!

the thank you note » Podcasts Matt Plughoff

    • Business
    • 5.0 • 7 Ratings

Learning from the best in sales and customer service!

    Eric McGrath: Driven Leadership.

    Eric McGrath: Driven Leadership.

    I recorded this conversation last week after a couple of days of feeling really low.  Eric brought perspective and insights that were spot on.  Leadership, management, motivation, overcoming fear, and focusing on the things that actually matter.  The introduction is completely off script but it’s where my headspace was at the time.  Take care ofContinue reading "Eric McGrath: Driven Leadership."

    • 1 hr 20 min
    “We make our own weather!” Leadership lessons from Elaine Damschen.

    “We make our own weather!” Leadership lessons from Elaine Damschen.

    Elaine Damschen and her husband Todd own Mainstream Electric, Heating, Cooling & Plumbing in Spokane Valley, WA.  In this podcast Elaine shares her beliefs and best practices regarding leadership, networks, her influences, and ways that she stays positive during times like these.  I was again reminded that collaboration is the best strategy and that positiveContinue reading "“We make our own weather!” Leadership lessons from Elaine Damschen."

    • 41 min
    Talking Virtual Platforms with Tom Wittman

    Talking Virtual Platforms with Tom Wittman

    Last week I had the pleasure of interviewing Tom Wittman.  Tom offers a balanced perspective on virtual selling platforms, tried and true selling tactics, and the evolution of sales.  Tom’s recommendations are just what we need while the service industry adapts to life during social distancing.  Enjoy the podcast, stay safe. #flattenthecurve Matt

    • 1 hr 3 min
    Focus and Stability–The Digital Sherpa Matthew Tyner – March 2020

    Focus and Stability–The Digital Sherpa Matthew Tyner – March 2020

    Matt Tyner is the Marketing Manger for an HVAC company that employs 400+ people and that services a multi-state area.  He is accountable for the digital strategy, budget, implementation, and results.  Prior to his current role he designed and managed digital campaigns for boutique level clients. The things that matter most to me is thatContinue reading "Focus and Stability–The Digital Sherpa Matthew Tyner – March 2020"

    • 53 min
    Podcast: E-Commerce for the home service industry–a growth and survival strategy. My interview with Justin Riley.

    Podcast: E-Commerce for the home service industry–a growth and survival strategy. My interview with Justin Riley.

    I interviewed Justin Riley in 2018 when his on-line/e-commerce platform was hitting a stride.  Since then it’s grown exponentially in both scale and profitability.  While many contractors are limited by social distancing Justin’s technology provides limitless sales and service opportunities.  This is a fantastic podcast for any business owner who is tired of cancelled serviceContinue reading "Podcast: E-Commerce for the home service industry–a growth and survival strategy. My interview with Justin Riley."

    • 46 min
    Podcast 13: Steve Gadsby–From Start-Up to Sold!

    Podcast 13: Steve Gadsby–From Start-Up to Sold!

    Steve Gadsby is a “unicorn” in the trades.  He founded a company, evolved from a technician to business person, built a strong culture, and then sold his company.  His opinions are provocative, sometimes challenging, but certainly rooted in hard-won experiences.  This is a terrific podcast and I hope you enjoy it.  My thanks to SteveContinue reading "Podcast 13: Steve Gadsby–From Start-Up to Sold!"

    • 1 hr 18 min

Customer Reviews

5.0 out of 5
7 Ratings

7 Ratings

scionfreak ,

Wildly mind-blowing

Such a fun, educational, and mind-blowing podcast. Matt brings such a unique perspective on the sales and customer service experience that will challenge your current belief system and move you to think differently in your interactions with others. I would describe Matt as a cross between Simon Sinek and Seth Godin with his empirical knowledge to create greatness within yourself thinking outside the trapezoid. You will be forced to move, because status que is objectionable today.

J Dutch VFU ,

Smart and Thoughtful.

Matt’s a smart guy with good insight into the sales process. He is what I’d call a thought innovator.

He helps integrate best practices that you may have already heard or possibly even implicitly know but unpacks them in a way that you can better integrate those skills.

Very much worth your time.

Jay Dutch
Voice from the Underground Podcast

Clayboy17 ,

Amazing insight into trends in the HVAC industry

I’ve known Matt since 2011. He has always been so ahead of the curve and at the forefront of trends in the HVAC industry. His podcasts are informative, fun, and relevant. Take the time to give him a listen! You won’t be disappointed!

Top Podcasts In Business

REAL AF with Andy Frisella
Andy Frisella #100to0
Prof G Markets
Vox Media Podcast Network
Money Rehab with Nicole Lapin
Money News Network
PBD Podcast
PBD Podcast
The Ramsey Show
Ramsey Network
Habits and Hustle
Jen Cohen and Habit Nest