1,830 episodes

You’re gonna love this DAILY, commercial-free entrepreneur spotlight show. We feature CEOs and founders of 6-9 figure B2B companies. Agencies, coaches, consultants, and other leaders share not only their success stories - but their advice for business leaders focused on business growth.

You’re going to hear real stories from real people all in 15-25 minutes time - perfect for your commute.

On this podcast, your host, Josh Elledge encourages entrepreneurs to share not only their expertise but their stories and their hearts.

We believe that every person has a unique message which can positively impact the world. Even YOU! If you’d like to be featured on The Thoughtful Entrepreneur, apply here: https://UpMyInfluence.com/guest/

The Thoughtful Entrepreneur Josh Elledge of UpMyInfluence.com

    • Business
    • 4.9 • 82 Ratings

You’re gonna love this DAILY, commercial-free entrepreneur spotlight show. We feature CEOs and founders of 6-9 figure B2B companies. Agencies, coaches, consultants, and other leaders share not only their success stories - but their advice for business leaders focused on business growth.

You’re going to hear real stories from real people all in 15-25 minutes time - perfect for your commute.

On this podcast, your host, Josh Elledge encourages entrepreneurs to share not only their expertise but their stories and their hearts.

We believe that every person has a unique message which can positively impact the world. Even YOU! If you’d like to be featured on The Thoughtful Entrepreneur, apply here: https://UpMyInfluence.com/guest/

    1830 - Cloud Contact Centers with Alex Levin of Regal

    1830 - Cloud Contact Centers with Alex Levin of Regal

    In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks to the Co-Founder & CEO of Regal, Alex Levin. 



    Alex's journey with Regal began during his tenure at a large home services company. He and his co-founder observed a common thread among customers: despite the digital age, people craves human interaction before finalizing a purchase. This was a lightbulb moment for them, as they realized the market lacked tools designed for personalized customer interactions. Thus, Regal was born.

    Regal is a platform that harnesses real-time data on customer behavior to facilitate personalized outreach across various channels, including phone calls, SMS, and email. This isn't just about driving sales; it's about fostering genuine conversations that lead to meaningful relationships between businesses and their customers.

    The platform has found its niche in sectors where customer engagement is not just a nice-to-have but a critical component of success. Healthcare, financial services, local services, and education are among the industries that have seen significant improvements in customer interaction through Regal's capabilities.

    Alex also discussed the significance of branded caller ID in outbound calls. In an era where spam calls are rampant, it's crucial for legitimate business calls to be recognized by customers. This feature alone can lead to higher engagement rates and ensure that important calls are not dismissed as nuisances.

    A key insight from Alex pertained to consumer behavior and the preference for real-time, personalized interactions. While people avoid brand calls due to spam, they are more open to conversations immediately relevant to their needs, such as education or healthcare inquiries.
    Key Points from the Episode:

    Introduction of Alex Levin, Co-founder and CEO of Regal
    Creation of Regal based on the need for personalized customer interaction
    Regal's core function is to enable businesses to use real-time data for personalized cross-channel outreach
    Industries served by Regal: healthcare, financial services, local services, and education
    Regal's impact on driving revenue for its customers
    Importance of customized customer engagement, with a focus on the healthcare industry
    Tactical aspects of Regal's platform and its use by companies like SoFi
    Significance of branded caller ID and its impact on outbound calls


    About Alex Levin:
    Alex Levin is the co-founder and CEO of Regal.io, a leading cloud contact center specializing in customer engagement. Under his leadership, Regal.io has emerged as the premier choice for outbound contact centers, offering a platform that seamlessly...

    • 16 min
    1829 Strategies for Success in Business and Life with Zack Tlili

    1829 Strategies for Success in Business and Life with Zack Tlili

    In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks to the Finance Director of McCombs Ford West, Zack Tlili.



    Zack Tlili began by dissecting the concept of motivation. He emphasized that motivation isn't just a fleeting feeling but a driving force that propels us toward our goals. It's the spark that ignites action and the fuel that keeps the engine of our ambitions running.

    Zach shared that aligning our actions with our core values and purpose is the key to sustaining motivation. When we understand the 'why' behind our endeavors, we can tap into a wellspring of enduring motivation.

    Transitioning to mindset, Zach illuminated the importance of nurturing a mental framework that supports success. He explained that our mindset shapes our perception of the world and our experiences. Zach provided actionable advice on reframing negative thoughts and focusing on growth, learning, and the pursuit of excellence.

    No journey to success is without its hurdles, and Zack Tlili is no stranger to this truth. He shared personal anecdotes and professional experiences that highlighted the inevitability of obstacles. Zach discussed strategies for facing obstacles head-on, leveraging them as opportunities for growth, and maintaining confidence in one's ability to overcome them.
    Key Points from the Episode:

    The Essence of Motivation
    Cultivating a Success-Oriented Mindset
    Overcoming Obstacles with Confidence
    Strategies for Goal Achievement
    Insights and strategies from Zack Tlili


    About Zack Tlili:
    Zack Tlili stands out as a beacon of motivation and a strategic mastermind in the business world. More than just a consultant, he embodies dedication, service, and unparalleled excellence.

    With a rich history in corporate sales and leadership, Zack offers a wealth of experience and insights that promise to revolutionize your organization. He specializes in unlocking the hidden potential within teams, guiding them through transformative journeys that lead to unprecedented success.

    Zack's approach is not just about strategies; it's about inspiring change and fostering an environment where every employee can thrive. His commitment to empowering businesses and individuals makes him an invaluable asset to any company looking to elevate its performance and achieve its goals.
    About McCombs Ford West:
    McCombs Ford West, a stalwart in customer satisfaction since 1953, stands out as one of the top 30 Ford dealers nationwide. It proudly holds the exclusive title of San Antonio's authorized Roush Performance dealer.

    This dealership is not just about selling cars; it's about creating a positive workplace, as evidenced by being voted the best workplace for twelve consecutive years. The ethos of McCombs Ford West is deeply rooted in the legacy of its founder, Red McCombs, who is renowned for his dedication to serving the community of San Antonio and the broader state of Texas.

    Their commitment to excellence is summarized in their motto, "Simply the Best," showcasing their dedication to superior service and customer satisfaction. McCombs Ford West exemplifies a blend of top-tier automotive sales and a commitment to community values.
    Tweetable Moments:
    07:16 - "A better version of yourself doesn't start with 'I want.' It starts with the belief, having the mindset, and doing the work for it, and staying relentless and keeping going."

    08:14 - "Success is not a house on the hill, it's not a yacht, even though they're nice to have. Success is a teacher that wakes up in the morning happy and excited about having kids that she's going to care for.”
    Links Mentioned in this Episode:...

    • 19 min
    1828 - Confronting Fear and Embracing Content Creation with Adam Strong

    1828 - Confronting Fear and Embracing Content Creation with Adam Strong

    In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks to the Business Strategist & Speaker of The Business Strategist, Adam Strong.



    With a background in elite athletics and a track record of building and scaling businesses for over three decades, Adam brings knowledge to the table. He underscored the significance of mindset and skill sets in entrepreneurship, drawing parallels between the discipline required in sports and business.

    Adam is particularly interested in aiding professionals in the services industry—attorneys, CPAs, IT specialists, and the like. These individuals often possess deep expertise in their respective fields but may find themselves at a crossroads regarding business. Adam's holistic approach focuses on personal growth and professional development to help these professionals scale their businesses effectively.

    Adam took a deeper dive into the psychological barriers that entrepreneurs often encounter, particularly fear. Fear of judgment can paralyze decision-making and hinder the creative process, especially in social media content. Adam shared his perspective on overcoming these fears, emphasizing the need for differentiation and the power of platforms like LinkedIn to educate and inspire.

    Adam also opened up about his personal experiences with fear and self-criticism, shedding light on the ongoing journey of personal growth that is entrepreneurship. He stressed the value of vulnerability and striving for excellence, not perfection.
    Key Points from the Episode:

    Business growth and scaling ventures
    Overcoming fear in entrepreneurship
    Creating valuable content for social media
    Challenges faced by entrepreneurs
    Importance of mindset in business
    Strategies for standing out in a competitive marketplace
    Working with professionals in the services industry
    Fear and its impact on decision-making and content creation


    About Adam Strong:
    Adam Strong is a multi-faceted business strategist, best-selling author, keynote speaker, and host of the soon-to-be-renamed podcast, "The Business Strategist." From his early days as an athlete training with Sir Mo Farah to becoming a renowned international business consultant, Adam's journey is one of resilience, transformation, and pursuit of excellence.

    With over three decades of experience, he excels in driving entrepreneurs toward exponential growth through accountability, clarity, and strategic positioning. Adam's approach is results-driven, combining energy, compassion, and a dash of fun.

    As the creator of The Game Changers Experience podcast, he shares insights from global leaders to inspire a community of high achievers. Adam's work, especially with six-figure businesses through his Game Changers Inner Circle, challenges conventional wisdom, promoting groundbreaking personal and professional development.

    Recognized for his engaging style and transformative impact, Adam values meaningful connections, whether through podcasting, networking, or storytelling.
    About The Business Strategist:
    The Business Strategist" aims to empower 100,000 established business owners and entrepreneurs with scalable business strategies through its exclusive inner circle mastermind program. Central to its philosophy are three pillars: human connection, collaboration, and community.

    These principles guide participants towards mutual growth, fostering an environment where ideas flourish and partnerships thrive. The program is designed to be a transformative journey, offering members access to a curated network of like-minded individuals, insights from industry leaders, and actionable...

    • 21 min
    1827 - Optimizing Customer Experiences with Mikael Dia

    1827 - Optimizing Customer Experiences with Mikael Dia

    In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks with the CEO & Founder of Funnelytics, Mikael Dia.



    Mikael Dia, the CEO of Funnelytics, shared that 65% of people are visual learners. This statistic underscores the importance of their platform, which caters to this majority by merging visual cues with complex data, enabling businesses to strategize with clarity and precision.

    Mikael drew an analogy to a local store, where the owner guides customers through a journey rather than leaving conversions to chance. This approach requires a deep understanding of the customer's personal touchpoints, fears, skepticism, and problems.

    Mikael delved into the role of empathy in marketing. Focusing on successful customer outcomes, not just conversions, is crucial. By putting ourselves in our customers' shoes, we can create more meaningful and effective marketing strategies that resonate personally.

    Mikael explained how Funnelytics is a powerful communication tool. During sales calls, users can visually explain strategies and data to potential clients, engaging them and building trust. Moreover, the platform's real-time analytics enable businesses to track the effectiveness of their strategies and make data-driven decisions.

    To harness the full potential of Funnelytics, it's essential to have a designated operator within your organization. This person should orchestrate customer journeys and understand the tool's analytics to drive growth. Identifying the right individual for this role is critical to leveraging the platform's capabilities.
    Key Points from the Episode:

    Importance of visualizing marketing funnels
    Practical applications of Funnelytics for understanding and optimizing customer experiences
    Significance of using visual tools for communication
    Role of empathy in customer interactions
    Need for measuring and analyzing data to improve business strategies
    Practical applications of Funnelytics for sales calls and communication within organizations
    Orchestrating a journey to convert a stranger into a customer
    Consideration of personal touchpoints, fears, skepticism, and problems of potential customers
    Value of visual communication in engaging and building trust with clients


    About Mikael Dia:
    Mikael Dia is a digital marketing maestro and entrepreneur, renowned for founding Funnelytics—a pivotal tool for marketers to enhance online traffic and profitability. His expertise has propelled multiple ventures into seven-figure successes, demonstrating a keen ability to decode complex marketing data for accelerated business growth.

    Mikael's journey includes catapulting his nutrition company, IIFYM, from modest monthly earnings to impressive daily revenues. He swiftly elevates his marketing agency, White Coat Digital, past the million-dollar revenue mark within 18 months.

    With Funnelytics, he has attracted over 50,000 users and generated $1.4 million in just 10 months. Based in Toronto, Canada, Mikael balances his professional achievements with family life, sharing his home with his wife and young daughter.
    About Funnelyltics:
    Funnelytics is a groundbreaking marketing analytics tool designed to map and monitor sales and marketing endeavors visually. It introduces a collaborative canvas feature, centralizing essential data for teams to efficiently identify and address bottlenecks, optimizing traffic flow and campaign effectiveness.

    This innovation meets a significant demand within the marketing sector for an analytics platform that combines intuitiveness with powerful functionality. The enthusiasm and positive feedback from the industry underscore Funnelytics'...

    • 19 min
    1826 - Unlocking Potential with Performance Mindset with Aaron Trahan

    1826 - Unlocking Potential with Performance Mindset with Aaron Trahan

    In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks to the Performance Coach & Founder of Performance Mindset Coaching, Aaron Trahan.



    Aaron's journey is a testament to the power of transformation and the pursuit of passion. Transitioning from a senior-level executive leader to launching his performance coaching firm, he embodies the essence of being coachable and maintaining a learner's mindset. His story is a powerful reminder that continuous growth and success are attainable for all of us, provided we remain open to learning and evolving.

    Aaron delved into the intricate balance leaders must maintain between feeling incompetent and becoming overconfident. This balance is crucial, as it can significantly impact one's ability to lead effectively. He explored the phenomenon of imposter syndrome, where individuals doubt their accomplishments and fear being exposed as a fraud.

    Leadership extends far beyond the confines of the boardroom. Aaron highlighted the significant impact that modeling behavior has on both organizational culture and personal life.

    When leaders demonstrate continuous learning and growth, they set a precedent that encourages their teams to follow suit. This creates a positive culture within the organization that fosters innovation and collaboration

    Michael also touched on a topic that many find uncomfortable: failure. Aaron stressed the importance of embracing failure as an integral part of the learning process. By incorporating failure into strategy building, leaders can ensure organizational adaptability and resilience.
    Key Points from the Episode:

    Aaron Trahan's journey from senior-level executive leader to launching his performance coaching firm
    Importance of being coachable and maintaining a learner's mindset for continuous growth and success
    The delicate balance that leaders face in feeling incompetent or overconfident
    Imposter syndrome and the Dunning-Kruger effect
    Impact of modeling behavior as a leader on organizational culture and personal life
    Embracing failure as part of the learning process and incorporating it into strategy-building
    Aaron's engagement with clients through one-on-one coaching, group engagements, and leadership workshops
    Importance of clarity in structuring coaching programs


    About Aaron Trahan:
    Aaron Trahan is a distinguished figure in performance mindset coaching, with over 15 years of executive leadership experience in the corporate and startup sectors. Achieving the rank of senior executive in a billion-dollar company before 30, his career is marked by his ability to foster growth and enhance organizational performance.

    Aaron's passion for leadership and performance coaching led him to develop a unique methodology. This approach, centered around a Performance Operating System, is designed to uncover transformational insights that boost personal and professional performance.

    His efforts aim to fast-track the development of highly driven and talented leaders, helping them to realize their utmost potential. Aaron's significant contributions to the field have earned him recognition as a Top 100 Entrepreneur & Innovator by The Top 100 Magazine, acknowledging his global impact on performance-driven leaders.
    About Performance Mindset Coaching:
    Performance Mindset Coaching is a specialized service empowering business leaders and executives to achieve unparalleled growth. This practice goes beyond merely offering insights; it actively assists clients in crafting and executing bespoke strategies and action plans tailored to their specific needs.

    The core of the service lies in...

    • 19 min
    1825 - Understanding the Operational Culture with Miriam Dicks

    1825 - Understanding the Operational Culture with Miriam Dicks

    In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks with the CEO & Co-founder of 180 Management Group, Miriam Dicks.



    Non-profits are often driven by a passion for change and a commitment to their cause. However, the zeal to make a difference can be hindered by inadequate structures and systems. This is where Miriam Dick's expertise shines.

    Her firm, 180 Management Group, specializes in guiding non-profits through the maze of operations and management consulting. The goal is simple yet profound: to construct robust systems that breathe life into the organization's mission and vision.

    One of the most enlightening aspects of our discussion was the emphasis on the operational culture within non-profits. Miriam illuminated the process her company employs, beginning with a thorough assessment of how people collaborate, execute tasks, and align their work with the organization's strategy.

    Miriam explored the delicate balance of integrating new technology into an organization. She stressed the importance of making informed decisions, ensuring there is ample support and training for staff, and effectively communicating the benefits of the technology to the entire organization.

    However, Miriam also cautioned against the pitfalls of adopting technology without a solid implementation plan. The consequences can range from wasted resources to a workforce that's resistant to change.
    Key Points from the Episode:

    Introduction of Miriam Dicks as an operations strategist and CEO of 180 Management Group
    Challenges faced by non-profit organizations in terms of structure, systems, and support
    Importance of building efficient systems to implement the mission and vision of non-profit organizations
    Cultural nuances and efficient business practices in non-profit organizations
    Assessment of operational culture in non-profit organizations
    Introducing new technology in non-profit organizations
    Making informed decisions about technology adoption and providing support and training
    Challenges and consequences of adopting new technology without proper support and implementation


    About Miriam Dicks:
    Miriam Dicks stands as the visionary Founder, CEO, and Chief Strategist behind 180 Management Group, showcasing over two decades of expertise in elevating organizations toward peak operational efficiency.

    Her career has been marked by numerous roles within operations management and consulting, driven by a deep-seated conviction that excellence in operations is attainable for any entity equipped with the proper catalysts for transformation.

    Miriam's academic credentials include a BA in Public Policy from the University of North Carolina at Chapel Hill and an MHA from the University of South Carolina, further solidified by her certification as a Change Management Professional (CCMP) and her affiliation with the John C. Maxwell Team. Her work encapsulates a commitment to leveraging strategic change to foster organizational excellence.
    About 180 Management Group:
    180 Management Group is a pivotal operations consulting firm, dedicated to refining operational strategy and design for non-profit organizations. This firm is deeply committed to bridging the resource gap for Senior Leaders, supplying them with essential tools, resources, and support often lacking within their infrastructures.

    With a clear and straightforward mission, 180 Management Group aims to empower non-profits to enhance their operational efficiency. The ultimate goal is to enable these organizations to excel and succeed in their mission and vision, operating at the pinnacle of effectiveness.

    This focus on...

    • 17 min

Customer Reviews

4.9 out of 5
82 Ratings

82 Ratings

KidwellJ86 ,

Great host. Great questions!

Josh is such a thoughtful question asked and does a tremendous job pulling out helpful tips, advice, and ideas from his guests. He does it all in a way that highlights them and the value they add. He’s great.

C-H-I-T-C-H ,

A Daily Boost of Wisdom

This Thoughtful Entrepreneur is really a fantastic daily listen. Josh does a great job bringing out the best of his guests in service of his listeners. It was an honor to be a guest on the show.

RobertPooleAZ ,

Insightful content and top notch host

I really enjoy the quality of guests Josh has on the podcast. For an established entrepreneur in particular, this podcast has a ton of great content and value. Josh asks great questions to dig deep with experienced entrepreneurs to get to the root of the issue. I highly recommend it.

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