The UK Flooring Podcast

Cockerillandco

The UK Flooring Podcast, produced by Cockerill & Co, is on a mission to elevate and unite the flooring industry community. Our aim is to connect every facet of the industry, from retailers and contractors to manufacturers and distributors. Since its debut in January 2022, The UK Flooring Podcast has become a vibrant hub for sharing compelling stories and valuable insights from flooring professionals. We’re passionate about building a strong community and sparking dynamic conversations that not only inspire and inform but also entertain and uplift our listeners.  Join us as we explore the endless possibilities within the flooring world and celebrate the people who make it thrive. If you're interested in being featured on the podcast or for more information on sponsorship opportunities, please reach out to us. Email: hello@cockerillandco.co.uk Call: +441325952548 Web: www.theukflooringpodcast.co.uk www.cockerillandco.co.uk Instagram @theukflooringpodcast @cockerillandco Facebook @theukflooringpodcast @cockerillandco LinkedIn The UK Flooring Podcast Cockerill & Co Watch On YouTube Hosted on Acast. See acast.com/privacy for more information.

  1. Why Training Pays, How to Scale, and the Real Value of Wood Floor Fitting Skills, with Ben from Black Duck Flooring

    1D AGO

    Why Training Pays, How to Scale, and the Real Value of Wood Floor Fitting Skills, with Ben from Black Duck Flooring

    This episode of The UK Flooring Podcast welcomes back Ben from Black Duck Flooring for a proper conversation about training, growth, and what it really takes to build a flooring business that does not rely on you being everywhere at once. Ben shares how Black Duck has grown from humble beginnings, just him, a van, and one young lad, into a much bigger operation with multiple teams out on site at once. But this episode is not just about growth for the sake of it. It is about what helped make that growth possible: investing in training, building better systems, trusting good people, and being willing to learn from others instead of trying to do everything the hard way. A big part of the conversation centres around the first wood floor fitting course run with Cockerill & Co, where installers from different backgrounds got hands-on experience with plank, herringbone, borders, and proper setting out. Ben explains why practical training matters so much, why better skills lead to better jobs and better margins, and why too many people still see asking for help as a weakness when it is often the fastest way to improve. If you fit floors, manage fitters, or want to move into higher value wood floor work, this episode is packed with insight. BOOK THE WOOD FLOOR FITTING TRAINING HERE: https://www.tickettailor.com/events/cockerillco/2150757 What You’ll Learn in This Episode: Why training gives flooring businesses a faster route to growth, fewer mistakes, and a much better return over time. How Ben has grown Black Duck Flooring from a small operation into a business with multiple teams on site, without the wheels falling off. Why practical, hands-on training matters more than endless theory, especially when it comes to wood floor fitting. What happened on the first wood floor fitting course, including plank installation, herringbone, border work, and setting out. Why learning specialist skills like borders and herringbone can help fitters win better jobs and charge properly for high-end work. How systems, paperwork, trust, and delegation allow a business owner to step away from the tools and still keep standards high. Why so many people hold themselves back by refusing help, and why getting the right support often shortens the journey massively. What Make or Break, Flooring Freedom, and the wider Cockerill & Co training environment can do for confidence, mindset, and long-term progress. Memorable Quote: “Why make loads of mistakes and get things wrong and take five years when you could do it in a year?” Speaker Information Ben Black Duck Flooring Instagram: https://www.instagram.com/blackduckflooring/ Book the Wood Floor Fitting Training: https://www.tickettailor.com/events/cockerillco/2150757 Where to Find The UK Flooring Podcast: Website: https://theukflooringpodcast.co.uk/ Instagram: https://www.instagram.com/theukflooringpodcast/ Facebook: https://www.facebook.com/theukflooringpodcast/ Spotify: https://open.spotify.com/show/59DLhGPVKNtVoS656EYtxq Apple Podcasts: https://podcasts.apple.com/gb/podcast/the-uk-flooring-podcast/id1606720642 Hosted on Acast. See acast.com/privacy for more information.

    55 min
  2. National Flooring Awards 2026: Why This Year Is Going To Be Bigger, Better and Unmissable

    MAR 23

    National Flooring Awards 2026: Why This Year Is Going To Be Bigger, Better and Unmissable

    This episode of The UK Flooring Podcast is a special National Flooring Awards 2026 edition, with Tom and Sarah pulling back the curtain on what is coming this year, why last year hit so hard, and why this one looks set to raise the bar again. From the atmosphere and emotion of the 2025 event to the plans already in place for 2026, this episode is all about momentum. Bigger entertainment, a stronger VIP experience, a packed room full of the best in the industry, and an awards night built to celebrate flooring properly. If you were there last year, this will get you buzzing for what is next. If you were not, this is the episode that will make you want to be in the room. Tom and Sarah also break down how nominations work, why entering properly matters, what the judges are really looking at, and why writing yourself off before you have even entered is a mistake. One of the strongest themes in the episode is simple: this is not just another industry event. It is a genuine celebration of the people, companies and work that make flooring what it is. What You’ll Learn in This Episode: Why the National Flooring Awards 2025 created such a strong reaction, and what made the atmosphere so memorable. What is changing for 2026, including more entertainment, a larger dance floor, a stronger VIP offering, and more time to make the event even better. How nominations and ticketing work, including why shortlisted businesses will need to be in the room. Why your entry needs proper effort, and how judges use your submission to make decisions. How the judging process works, including the role of public voting and why the panel takes the process so seriously. Why businesses across the industry should not talk themselves out of entering before they have even had a go. A full run through of the award categories for 2026, and why there is real opportunity for businesses of all sizes to get involved. Memorable Quote: “You can’t package that up and sell that to somebody. You’ve literally got to experience it.” Speaker Information Tom Cockerill and Sarah Cockerill Hosts, The UK Flooring Podcast / Founders of the National Flooring Awards Where to Find The UK Flooring Podcast Watch on YouTube Listen on Spotify Listen on Apple Podcasts Hosted on Acast. See acast.com/privacy for more information.

    34 min
  3. Gary Hosey - Be Interested, Not Interesting: The EQ Edge in Flooring

    MAR 5

    Gary Hosey - Be Interested, Not Interesting: The EQ Edge in Flooring

    This episode of The UK Flooring Podcast sits down with Gary Hosey, leadership coach and EQ-i Master Trainer, for a straight, practical chat about emotional intelligence, and why it matters more in flooring than most people realise. Because whether you’re a one-person band or running a team of 20, the job is still people. Customers with expectations. Staff with personalities. Pressure, stress, and those awkward conversations you keep putting off until they blow up. Gary breaks emotional intelligence down into the real-world stuff that actually helps: how you communicate, how you handle stress, how you make decisions, and how you build trust without turning into a pushover. One of the biggest takeaways is simple but brutal: if you want better outcomes, you need better conversations. Gary explains why “being interested, not interesting” changes sales chats, customer trust, and how your team responds to you. What You’ll Learn in This Episode: What emotional intelligence actually means, and the five key areas that sit underneath it (self-awareness, self-expression, interpersonal skills, decision-making, and stress management). Why trust is the real foundation of repeat work, and how to build it without giving everything away for free. A simple shift that improves customer conversations fast: ask better questions, find out what matters, then deliver that experience. The difference between leading 5 people and leading 20, and why “doing it all yourself” stops scaling being possible. Why feedback gets avoided, how it piles up, and how to make it normal before it turns into conflict. How to develop supervisors and key people around you so leadership is shared, not chaotic. Memorable Quote: “Be interested, not interesting.” Speaker Information Gary Hosey Leadership Coach and EQ-i Master Trainer https://www.garyhosey.com/ LinkedIn: https://uk.linkedin.com/in/garyhosey Where to Find The UK Flooring Podcast: Website: https://theukflooringpodcast.co.uk/ Instagram: https://www.instagram.com/theukflooringpodcast/ Facebook: https://www.facebook.com/theukflooringpodcast/ Spotify: https://open.spotify.com/show/59DLhGPVKNtVoS656EYtxq Apple Podcasts: https://podcasts.apple.com/gb/podcast/the-uk-flooring-podcast/id1606720642 Hosted on Acast. See acast.com/privacy for more information.

    49 min
  4. Stay In Your Own Lane: Ben Wain

    FEB 19

    Stay In Your Own Lane: Ben Wain

    Recorded in the Cockerill & Co Darlington HQ, this episode of The UK Flooring Podcast sits down with Ben Wain, business consultant, property investor, husband and dad, for a straight conversation about what it takes to run a flooring business when the bar keeps rising. Ben shares his route from leaving school and working behind bars, into sales, then an 18 year career in retail leadership, before stepping into consultancy. That background gives him a rare mix of frontline reality and big picture thinking, and it shows in how he talks about people, performance, and the gap between “busy” and “well run”. The thread through the episode is simple: customers now expect a joined up experience, and if your systems, showroom, website and team are not aligned, you will feel it. Ben breaks down what “Amazon level” expectations look like in flooring, why new businesses can leapfrog older ones, and how to approach tech and AI in a way that helps you sell, deliver, and keep standards high, without turning your brand into generic noise. What You’ll Learn in This Episode: Why customer expectations are higher than ever, and how that changes the way flooring businesses need to operate What “omnichannel” actually means for flooring, and why your website and showroom have to match How newer businesses can move faster, and what established businesses must fix to avoid falling behind Why “race to the bottom” pricing is a trap, and how it quietly kills profitability How to think about speed, service and communication as part of what customers pay for What Ben sees as the biggest challenge in the industry, finding, keeping and developing fitting teams How to build structure and accountability without micromanaging everything Practical ways to use AI tools like ChatGPT for planning, training, systems, and management support The biggest mistake people make with AI, and how to stay authentic while still moving quickly Memorable Quote: “Customer expectation is so high, you can very quickly get left behind.” Speaker Information Ben Wain Business Consultant and Property Investor https://www.linkedin.com/company/wain-consultancy-coaching/ Where to Find The UK Flooring Podcast: Website: https://theukflooringpodcast.co.uk/ Instagram: https://www.instagram.com/theukflooringpodcast/ Facebook: https://www.facebook.com/theukflooringpodcast/ Hosted on Acast. See acast.com/privacy for more information.

    1h 19m
  5. The FLOOR Model: How to Lead a Team Without Doing Everything Yourself - Martyn Cohen

    FEB 6

    The FLOOR Model: How to Lead a Team Without Doing Everything Yourself - Martyn Cohen

    Recorded live at Momentum 26 in Newcastle, this special episode of The UK Flooring Podcast is Martyn Cohen from Cockerill & Co, delivering a straight-talking keynote on leadership, team performance, and what it actually takes to scale without burning yourself out. Martyn’s background is rooted in leading teams at scale, from smaller groups to large operations, and he pulls those principles into the reality of running a flooring business. The thread running through the whole talk is simple: results come through people, and if you want consistent performance you need a repeatable way to create clarity, ownership, and accountability. At the centre of the keynote is a practical framework Martyn calls the FLOOR model: Focus, Leadership, Ownership, Observation, Results. It’s a five-part checklist for driving performance that you can apply immediately, whether you are leading installers, sales, ops, or a growing management team. He also covers goal-setting that actually sticks (including SMART targets), how to adapt your leadership style to different people and situations, and how to coach rather than rescue, so your team improves instead of waiting for you to step in. What You’ll Learn in This Episode: Why performance starts with focus, and how to give your team a clear target to aim at How to create clarity on “what good looks like”, so people can execute without constant checking How to set SMART goals that actually drive action, not vague intentions The leadership styles that matter in the real world (and when to direct, coach, support, or delegate) How to build ownership and accountability, without slipping into micromanagement Why observation matters, giving people autonomy while still keeping standards high How to use simple coaching structures (including the GROW approach) to develop people over time How to measure performance properly, and then do something with what the numbers are telling you Why trust and reputation are hard to replace, and how strong execution protects both A practical prompt to leave with one commitment you can implement immediately Memorable Quote: “You can’t outspend trust.” Speaker Information Martyn Cohen Keynote recorded live at Momentum 26 (Newcastle) Cockerill & Co Where to Find The UK Flooring Podcast: Website: https://theukflooringpodcast.co.uk/ Instagram: https://www.instagram.com/theukflooringpodcast/ Facebook: https://www.facebook.com/theukflooringpodcast/ Hosted on Acast. See acast.com/privacy for more information.

    35 min
  6. You Don’t Need to Be “Good With Numbers” to Run a Great Business - Sarah Cockerill - Momentum 26

    JAN 29

    You Don’t Need to Be “Good With Numbers” to Run a Great Business - Sarah Cockerill - Momentum 26

    Recorded live at Momentum 26 in Newcastle, this special episode of The UK Flooring Podcast is Sarah Cockerill’s keynote, delivered to a room full of flooring business owners who probably did not come for “a talk about numbers”. Sarah opens with a confession that will feel familiar: she is not naturally a numbers person, and she actually hates them, but she has learned that the right numbers, looked at consistently, will tell you the real story of your business. She takes you back to where her relationship with money started (Yorkshire upbringing, Barclays in the family, bags of pub receipts on the living room floor), then brings it right into the messy middle of running a flooring business. A knock on the door from HMRC (a £20k CIS bill) kicked off a chain reaction that lots of owners will recognise: trying to “sell your way out” of a cash problem by pushing turnover, getting bigger, adding people, and hoping the money sorts itself out. Sarah is very clear, that approach nearly cost them everything. From there, the keynote becomes a practical reset. Sarah breaks down what actually went wrong (overtrading, losing control of cash flow, treating the business account like a personal purse, and letting systems lag behind growth), then gives a simple framework to stop it happening to you. No accounting lectures, just habits: keep all finance data in one place, use separate bank pots (especially for HMRC), pick one tool, pick one report, learn a small set of key numbers, and ask for help the moment you do not understand something. What You’ll Learn in This Episode: Why “numbers tell a story”, and how to read the story without being an accountantThe real danger of chasing turnover to solve a cash problem, and why it feels right in the momentThe HMRC CIS bill lesson, and what it revealed about cash flow and controlThe three silent killers Sarah points to: overtrading, losing control of cash flow, and treating the business bank account like your own purseWhy growth is not the problem, but growth without systems isHow to simplify your finances fast: one inbox (accountant email), one place for data, and a set time to deal with itWhy separate bank pots matter (including a dedicated HMRC pot), and how it removes panic from the business“Choose one tool”, and stop mixing spreadsheets, software, and half-finished systemsThe power of one report (year-to-date, month-by-month) to spot patterns quicklyHow department coding helps you track where profit is really being made (or lost), and why that matters when you run multiple servicesA simple way to hunt “profit leakage”, and identify the small gaps that quietly drain profit over timeThe most important rule if you are confused by any of it: ask someone who understands, and learn through consistencyMemorable Quote: “Numbers tell a story.” Speaker Information Sarah Cockerill Keynote recorded live at Momentum 26 (Newcastle) Where to Find The UK Flooring Podcast: Website: https://theukflooringpodcast.co.uk/ Instagram: https://www.instagram.com/theukflooringpodcast/ Facebook: https://www.facebook.com/theukflooringpodcast/ Hosted on Acast. See acast.com/privacy for more information.

    25 min
  7. Tom Cockerill Live From Momentum 26: Stop Overthinking, Make This Decision and Your Business Changes

    JAN 22

    Tom Cockerill Live From Momentum 26: Stop Overthinking, Make This Decision and Your Business Changes

    Recorded live at Momentum 26 in Newcastle, this special episode of The UK Flooring Podcast is Tom Cockerill’s keynote, delivered to a room full of flooring business owners who came for more than the usual product talk. The theme is simple but uncomfortable: hesitation to decision, and how avoiding the hard calls quietly caps your growth. Tom shares the personal side first, a Christmas Eve health scare that forced a decision he would have handled very differently years ago, then pulls it back into business. From building a flooring company to nearly hitting the two million mark and still feeling stuck, he unpacks what was really holding him back: confidence, discomfort, and the habit of making “easy hard decisions” (spending money, signing leases) while dodging the ones that hit your gut. This keynote is a push to stop waiting until you feel ready. Not with hype, but with practical frameworks you can actually use: ask what the worst case scenario is, make big decisions quarterly, and run your daily ops fast and repeatable. If you have been putting something off because it feels awkward, this episode will feel like it is aimed directly at you. What You’ll Learn in This Episode:Why hesitation is rarely “just your personality”, and how it quietly limits business growthThe difference between decisions that look bold (stock, leases) and the ones that actually move you forwardA real, high stakes example of decision making under pressure, and what changed for Tom over timeHow pushing into discomfort builds genuine confidence, without the ego or “Billy big bollocks” actThe “worst case scenario” question, and why it cuts through overthinking fastWhy customers do not just buy from people, they buy from experts, and how confidence affects sales in the first few secondsA simple operating rhythm for business owners: big vision slow, daily ops fast and repeatable, then repeat every quarterHow raising your personal standard (doing what you said you would do) raises your business standard tooMemorable Quote:“What is the worst that can happen?” Speaker InformationTom Cockerill Keynote recorded live at Momentum 26 (Newcastle) Where to Find The UK Flooring Podcast:Website: https://theukflooringpodcast.co.uk/ Instagram: https://www.instagram.com/theukflooringpodcast/ Facebook: https://www.facebook.com/theukflooringpodcast/ Hosted on Acast. See acast.com/privacy for more information.

    27 min
  8. Stuart Burlton – Make an Entrance – The UK-Made Matting Brand with a Bigger Purpose

    JAN 8

    Stuart Burlton – Make an Entrance – The UK-Made Matting Brand with a Bigger Purpose

    Recorded at the start of a new year for The UK Flooring Podcast, this episode sits down with Stuart, Founder and Managing Director of Make an Entrance, a UK manufacturer and retailer specialising in bespoke entrance matting and logo mats for both commercial spaces and homes. From an unexpected early career in music to building and scaling businesses, Stuart shares how Make an Entrance has grown from traditional coir matting roots into a modern UK-made operation, supplying everything from residential orders to major brand projects. One of the most meaningful parts of this conversation is the company’s partnership work with HM Prison services, centred on rehabilitation and skills development. Stuart explains how structured, supervised work and training can help people build confidence, learn practical skills, and improve employability after release. It’s a grounded, human look at doing business with purpose, while still maintaining high standards and quality control. What You’ll Learn in This Episode: Stuart’s journey into business, and the surprising route that led him into matting and manufacturingHow Make an Entrance moved from selling online to investing in UK-based production and why that decision mattersThe heritage side of the trade: traditional coir matting, craftsmanship, and what customers still value todayLogo mats, commercial projects, and how retailers can make matting an easy add-on saleThe rehabilitation partnership: why skills, routine, and training can genuinely help people rebuild their livesThe realities of running a small UK manufacturer in 2026, including cost pressure and growth challengesStuart’s biggest lesson: knowing your numbers, making decisions faster, and staying focusedMemorable Quote: “I don’t want to be sat at 60 thinking, I wish I’d had a go at that.” Guest Information Stuart Founder & Managing Director, Make an Entrance Business enquiries: business@makeanentrance.com (FAO Stuart) Where to Find The UK Flooring Podcast: Website: https://theukflooringpodcast.co.uk/ Instagram: https://www.instagram.com/theukflooringpodcast/ Facebook: https://www.facebook.com/theukflooringpodcast/ Hosted on Acast. See acast.com/privacy for more information.

    30 min

Ratings & Reviews

About

The UK Flooring Podcast, produced by Cockerill & Co, is on a mission to elevate and unite the flooring industry community. Our aim is to connect every facet of the industry, from retailers and contractors to manufacturers and distributors. Since its debut in January 2022, The UK Flooring Podcast has become a vibrant hub for sharing compelling stories and valuable insights from flooring professionals. We’re passionate about building a strong community and sparking dynamic conversations that not only inspire and inform but also entertain and uplift our listeners.  Join us as we explore the endless possibilities within the flooring world and celebrate the people who make it thrive. If you're interested in being featured on the podcast or for more information on sponsorship opportunities, please reach out to us. Email: hello@cockerillandco.co.uk Call: +441325952548 Web: www.theukflooringpodcast.co.uk www.cockerillandco.co.uk Instagram @theukflooringpodcast @cockerillandco Facebook @theukflooringpodcast @cockerillandco LinkedIn The UK Flooring Podcast Cockerill & Co Watch On YouTube Hosted on Acast. See acast.com/privacy for more information.

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