27 min
The Value of Customers and Community - Andrea Tarrell - Taking Flight: The Entrepreneur Journey Podcast - Episode # 006 Taking Flight: The Entrepreneurs Journey Podcast
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- Entrepreneurship
What does it take to value your customers? What steps can you take to improve your business? Get out your notepad to write down some great advice in this episode. Today’s guest is Andrea Tarrell, CEO & Founder of Sercante and Founder and Blogger at The Spot For Pardot. Andrea shares with Sarah that allowing her customers and community to submit articles to her blog posts, grew their reader numbers. Andrea has learned a lot from building a business. She feels as though it mentally and professionally fulfilled her life for the better. Andrea also talks about how her family made another impact on her start by always staying by her side. Please tune in to this episode! We learned so much!
Takeaways:
The two things Andrea got right on her entrepreneurial journey were hiring talented hard-working people and launching a blog at the same time she launched her business.Andrea learned that allowing her customers and community to submit articles to her blog posts, grew their reader numbers.Andrea’s co-pilots were her family and the EO Organization. The EO Organization made a huge impact on her because of the wide variety of business owners that she could bounce ideas. Her family made another impact on her start by always staying by her side.Andrea split her customer service up into smaller groups to help certain customers. She made one group focus on new customers and another group that's focused on helping people optimize when they've already been on the systems for a while. This made it easier to prioritize their customers.Andrea has learned a lot from building a business. She feels as though it mentally and professionally fulfilled her life for the better.Andrea’s company helps other businesses that are seeking to make the leap from where they're now to where they could be with technology.
Quote of the Show:
“There is something really powerful about knowing that you own your own destiny.” (20:50)
Links:
Twitter: https://twitter.com/andreatarrellLinkedIn: https://www.linkedin.com/in/andreatarrell/Website: https://www.sercante.com/ and https://thespotforpardot.com/
Ways to Tune In:
Stitcher: https://www.stitcher.com/show/1035225Spotify: https://open.spotify.com/show/4e67LgZSZ0Vc2anrFzN8A1YouTube: https://youtu.be/O0WDBRjd0cMApple Podcast: https://podcasts.apple.com/us/podcast/taking-flight-eo-atlanta-podcast/id1652695640Amazon Music: https://music.amazon.com/podcasts/82088400-c5a3-413c-9692-4719c8f1fd67/taking-flight-eo-atlanta-podcast
Taking Flight: EO Atlanta is produced and sponsored by Ringmaster, on a mission to create connections through B2B podcasts. Learn more at https://ringmaster.com/
Hey! It's Casey Cheshire from EO Boston. It's an honor for my team at Ringmaster to partner with EO Atlanta to produce this great podcast. If you're interested in an experience share around what it takes to launch a podcast, how to be a better host, or a great guest: shoot me an email at casey@ringmaster.com
What does it take to value your customers? What steps can you take to improve your business? Get out your notepad to write down some great advice in this episode. Today’s guest is Andrea Tarrell, CEO & Founder of Sercante and Founder and Blogger at The Spot For Pardot. Andrea shares with Sarah that allowing her customers and community to submit articles to her blog posts, grew their reader numbers. Andrea has learned a lot from building a business. She feels as though it mentally and professionally fulfilled her life for the better. Andrea also talks about how her family made another impact on her start by always staying by her side. Please tune in to this episode! We learned so much!
Takeaways:
The two things Andrea got right on her entrepreneurial journey were hiring talented hard-working people and launching a blog at the same time she launched her business.Andrea learned that allowing her customers and community to submit articles to her blog posts, grew their reader numbers.Andrea’s co-pilots were her family and the EO Organization. The EO Organization made a huge impact on her because of the wide variety of business owners that she could bounce ideas. Her family made another impact on her start by always staying by her side.Andrea split her customer service up into smaller groups to help certain customers. She made one group focus on new customers and another group that's focused on helping people optimize when they've already been on the systems for a while. This made it easier to prioritize their customers.Andrea has learned a lot from building a business. She feels as though it mentally and professionally fulfilled her life for the better.Andrea’s company helps other businesses that are seeking to make the leap from where they're now to where they could be with technology.
Quote of the Show:
“There is something really powerful about knowing that you own your own destiny.” (20:50)
Links:
Twitter: https://twitter.com/andreatarrellLinkedIn: https://www.linkedin.com/in/andreatarrell/Website: https://www.sercante.com/ and https://thespotforpardot.com/
Ways to Tune In:
Stitcher: https://www.stitcher.com/show/1035225Spotify: https://open.spotify.com/show/4e67LgZSZ0Vc2anrFzN8A1YouTube: https://youtu.be/O0WDBRjd0cMApple Podcast: https://podcasts.apple.com/us/podcast/taking-flight-eo-atlanta-podcast/id1652695640Amazon Music: https://music.amazon.com/podcasts/82088400-c5a3-413c-9692-4719c8f1fd67/taking-flight-eo-atlanta-podcast
Taking Flight: EO Atlanta is produced and sponsored by Ringmaster, on a mission to create connections through B2B podcasts. Learn more at https://ringmaster.com/
Hey! It's Casey Cheshire from EO Boston. It's an honor for my team at Ringmaster to partner with EO Atlanta to produce this great podcast. If you're interested in an experience share around what it takes to launch a podcast, how to be a better host, or a great guest: shoot me an email at casey@ringmaster.com
27 min