The Veterinary Marketing Podcast Brandon Breshears

I can't believe it's been ten years since we started this journey together! To celebrate this incredible milestone, I wanted to take a moment to reflect on the top ten marketing lessons I've learned over the past decade. This episode is packed with timeless insights and actionable advice to help you elevate your veterinary practice's digital marketing strategies. So, let's dive in and explore these invaluable lessons that have stood the test of time.
First up, setting clear goals is absolutely crucial. Without defined objectives, it's tough to measure your efforts or make necessary adjustments. Start by identifying what you want to achieve, whether it's more client appointments, increased social media engagement, or higher revenue. Make sure your marketing goals align with your broader business objectives and use specific metrics to track your progress. Next, breaking down marketing activities into smaller steps can make the whole process less overwhelming. Map out the customer journey, identify key touchpoints, and focus on improving one area at a time. This way, you can create a more targeted and effective strategy.
Another key lesson is the importance of measurement and tracking. Data is your best friend when it comes to understanding the performance of your marketing efforts. Set key performance indicators (KPIs) that align with your goals and use tools like Google Analytics to gather meaningful data. Regularly review this data to identify trends and make necessary adjustments. Targeting niche audiences can also make a huge difference. By creating specific and relevant messaging tailored to your ideal client, you can achieve more effective marketing results. Identify your niche, tailor your messaging, and use targeted advertising to reach your audience more effectively. And don't forget about differentiation and your unique selling proposition (USP). In a competitive market, standing out is crucial. Identify what sets you apart, communicate your USP clearly, and maintain consistent branding across all channels. These lessons, along with creating compelling offers, testing with organic content, amplifying existing strengths, maintaining consistency, and expressing gratitude, form a comprehensive roadmap for veterinary professionals looking to enhance their digital marketing strategies. Here's to another decade of growth, learning, and impactful marketing!

In this episode, I had the pleasure of chatting with Dr. Cody Creelman, the visionary founder of Fen Vet and a veterinarian who manages multiple practices. We dove deep into his innovative approach to veterinary care, discussing everything from the importance of exceptional customer experiences to fostering an innovative practice culture and thinking from first principles in both business and veterinary medicine. This episode is packed with actionable advice and detailed insights that are sure to inspire veterinary professionals and practice owners alike.
Dr. Creelman shared his ambitious vision for creating a seven-star customer experience at Fen Vet, inspired by a TED talk on paradigm shifts in business. He believes that disruption is inevitable in every industry and aims to proactively implement a paradigm shift in veterinary medicine to ensure the longevity of his career. We talked about how he meticulously pays attention to every touchpoint in the customer journey, from a user-friendly and visually appealing website to a welcoming clinic ambiance with curated scents and high-end design. Dr. Creelman also discussed the importance of educating clients about available options, which not only enhances the customer experience but also opens up new revenue streams for the practice.
Creating an amazing practice culture is another cornerstone of Dr. Creelman's strategy. He emphasized the importance of authenticity and transparency in marketing, which has been instrumental in attracting top talent and building a positive reputation for his clinics. We also explored his comprehensive marketing strategy, which includes content creation, social media management, and local event activation. Dr. Creelman shared his experiences with high-production video content on YouTube, highlighting the challenges and the importance of personal connection in video content. Lastly, we discussed his approach to innovation, including proactive adaptation to industry shifts, strategic expansion, and the vision of building a centralized concept with a 24-hour hospital. Dr. Creelman's insights provide valuable lessons for anyone looking to enhance their practice’s customer journey, build a positive culture, or expand strategically.

In this episode, I have an amazing conversation with Dr. Glenn Robinson from Southwest Veterinary Solutions. We really dig into what it takes to build a thriving veterinary practice, touching on everything from creating effective teams and fostering a strong clinic culture to attracting the right clients and talent. Dr. Robinson brings a wealth of experience to the table and shares some incredibly actionable advice that I think you'll find invaluable.
One of the key points Dr. Robinson emphasizes is the importance of having a clear mission, vision, and core values. These aren't just buzzwords; they are the guiding principles that shape your entire team and help attract clients and staff who truly resonate with your practice's ethos. We also talk about the importance of setting achievable goals. Whether it's a long-term five-year plan or a short-term 90-day action plan, having clear objectives ensures continuous progress and keeps everyone on the same page.
On the marketing front, Dr. Robinson has some great insights into targeted strategies. He points out that different demographics respond to different platforms—like Facebook for older pet owners and Instagram or TikTok for the younger crowd. This kind of targeted approach can really make your marketing efforts more effective. He also stresses the importance of continuous recruitment efforts. Even if you're fully staffed, it's crucial to always be on the lookout for new talent to prepare for growth and any unforeseen circumstances. By aligning your practice's identity with your marketing efforts and continuously investing in your team, you can create a successful and sustainable veterinary practice.
So, if you're a veterinary practice owner or manager looking to take your clinic to the next level, this episode is packed with insights and practical advice that you won't want to miss. Tune in to hear more from Dr. Robinson and get ready to implement some game-changing strategies in your practice!

In this episode, we're unpacking everything you need to know about Google Ads for your vet practice. It's like finding a map to buried treasure, but instead of gold, it's full of strategies to attract the perfect pet parents to your clinic. We're not just talking about any clicks here; we're aiming for clicks that count, clicks that turn into loyal clients who trust you with their furry friends.
Now, let's chat about the magic of targeting the right crowd. Picture this: you're not casting a wide net hoping to catch a few fish; you're choosing the right bait for the fish you want. That's the minimum viable audience for you. It's about getting super specific with who you're talking to, so your message hits home every time. And when it comes to where your ads show up, it's a whole buffet of options. Search campaigns are your go-to, but there's also this new kid on the block called Performance Max campaigns. They're like the smart kids in class, using all the data to make sure your ad gets seen by folks who are actually looking for vet services.
But hey, it's not all sunshine and rainbows. We've got to talk about the pitfalls too, like those sneaky smart campaigns that might drain your budget faster than a puppy chews a slipper. And then there's the art of choosing the right keyword match types – it's a balancing act. Plus, we can't forget about display and shopping ads. They've got their quirks, but they can work wonders for your brand and online store if you play your cards right.
So, to wrap this up, mastering Google Ads is like being a digital marketing wizard for your vet practice. It's about making smart choices, analyzing the heck out of your data, and always keeping your eye on the prize – helping pets and their humans. Tune in to the episode, and let's take your practice to the next level together. Here's to making your vet practice the talk of the town (or the internet, in this case). Catch you on the podcast!

I've got some fresh, hot-off-the-press content for you today. First off, I've got to say sorry for the unexpected break—caught a bit of a bug, but I'm back and better than ever, ready to roll out weekly episodes just for you. And hey, your thoughts mean the world to me, so don't hold back on that feedback, especially for our in-between episodes!
Now, let's get into the good stuff. I had this amazing chat with Harrison King, the marketing whiz who's been shaking things up over at All Star Veterinary Clinic. This guy's story is like a rollercoaster—he went from dreaming about video game design to diving headfirst into video editing and social media, and boy, did he make a splash. He crafted this killer business plan that rocketed his folks' vet clinic into the limelight of the digital world.
We talked about how he navigated the social media maze, shifting gears from Facebook to Instagram, and then hitting it big with TikTok. His focus on content that educates and inspires led to a client boom at the clinic. Sure, they hit a few snags with ownership changes and sponsorship hiccups, but Harrison's a firm believer in the power of strategic partnerships, even for the little guys. And when I poked around about ROI, he admitted it's tough to pin down the direct effects, but consistency is your best friend when it comes to content and making those social media ads pop. Plus, with folks leaning towards more personal, phone-friendly content, it's time to rethink our approach to production and quality.
Wrapping things up, Harrison gave us a peek into the future of social media marketing, talking about TikTok's shopping features and how targeted advertising is shaping up. He's all about planning with purpose and creating content that hits hard. And let's not forget the art of the hook and storytelling—because let's face it, those flashy edits just aren't cutting it anymore.
So, that's a wrap on another episode. I'm Brandon Breshears, and I can't wait to share more game-changing conversations with you on the Veterinary Marketing Podcast. Keep pushing the boundaries, keep growing, and let's make a real impact together. Catch you on the next one!

In this episode, I'm the guy behind the mic at the Veterinary Marketing Podcast. I just wrapped up an amazing chat with Esteban Sotomayor, the mastermind running All Pets Hospital Veterinarians in Quito, Ecuador. We really got into the nitty-gritty of what it takes to stand out in the bustling vet scene over there, and let me tell you, Esteban's insights are pure gold. I can't wait to share with you all the smart strategies and deep dives into the world of veterinary marketing that we covered.
Ecuador's vet market is something else, with more than 700 clinics in Quito alone! Esteban shared how he's making waves by doing things differently. He's got this killer approach to bringing in and keeping top-notch talent by giving vet students real-world experience and then making sure they stick around by keeping the job fresh and exciting. And when it comes to marketing, he's all about that premium client experience – think short wait times, spotless facilities, and a personal touch that makes all the difference. Plus, he's got social media down to an art, using Instagram to show off just how great his clinic is.
Esteban's also big on learning from the best, taking cues from Disney to up his communication and client service game. He's a pro at understanding his clientele, using tools like WhatsApp to keep the conversation flowing, and he knows the importance of aligning his brand with what pet owners are looking for. We even talked about how these strategies aren't just for Ecuador – they're universal. Your team is your brand's biggest cheerleader, and getting that client-practice fit just right is key. I'm already looking forward to catching up with Esteban again to dive even deeper.
Thanks for tuning in, and I hope you're as pumped as I am to put these insights into action. Keep an ear out for more episodes where we'll continue to explore the ins and outs of veterinary marketing. Catch you next time!