11 episodes

A look into the minds of industry professionals and thought leaders and how they are thinking about and approaching voice technology today. One question, minutes to answer. Timeless insights.

The Voice CEO: Beyond Voice Jose Cotto

    • Business
    • 5.0 • 1 Rating

A look into the minds of industry professionals and thought leaders and how they are thinking about and approaching voice technology today. One question, minutes to answer. Timeless insights.

    Beyond Voice presents Sarah Andrew Wilson, CCO of Matchbox.ai and how to get to 12 million Users on your voice-first voice application

    Beyond Voice presents Sarah Andrew Wilson, CCO of Matchbox.ai and how to get to 12 million Users on your voice-first voice application

    For today’s Beyond Voice, I am super excited to have the Chief Content Officer of Matcbox.io, Sarah Andrew Wilson and you are going to discover HOW Sarah helped Matchbox.io reach 12 million users. In 2020, Sarah was named Alexa Campion by Amazon, a Top 12 Leader in Voice AI by Voicebot.ai, and a Top 40 Voice AI Influencer by SoundHound. Sarah oversees content strategy, UX design, and communications for Matchbox.io and has played a fundamental role in helping Matchbox.io become the award-winning brand behind some of the most popular Voice Applications on Amazon Alexa, Google Assistant, and Samsung Bixby. With over 12 million users across some of the most popular voice apps today, including Question of the Day, Find My Phone, Kids Quiz, and Guess My Name, Sarah is someone to listen to when it comes to discovering how to grow an audience on voice. Sarah helps make your everyday easier and a little more fun via voice experiences but she also knows how to grow a community via content.

    • 10 min
    The Voice CEO: Beyond Voice, Laura Frantz from ICF

    The Voice CEO: Beyond Voice, Laura Frantz from ICF

    As the world acclimates to the changing landscape resulting from the COVID-19 pandemic, consumer behavior is shifting with it. Emerging technologies are adopting at faster rates and voice technology is no different.Current estimates show usage of voice assistants and smart speakers - like those powered by Amazon Alexa - has grown more than 46% in the last 60 days. Consumers are experiencing, and taking to, voice because it's accessible, fast, and easy.Every industry is trying to understand how to best leverage voice as a channel for engagement with customers and the energy industry is no different.For this episode of Beyond Voice we are joined by Laura Frantz from ICF. Laura Frantz leads the efforts of bringing voice technology to utility customers at ICF and in this episode, Laura she gives us insight into how leaders at utility companies are and should be thinking about voice technology today.

    • 5 min
    The Voice CEO: Beyond Voice, Amy Summers. - entrepreneur, founder, and CEO of Pitch Publicity

    The Voice CEO: Beyond Voice, Amy Summers. - entrepreneur, founder, and CEO of Pitch Publicity

    The landscape, she has changed! For businesses - large and small alike - the realities of doing business have fundamentally shifted. The mind of the consumer has take a drastic turn and how business respond will be vital to their survival.

    Communication - with partners, vendors, and customers - is incredibly important at all times but none more than during times of crisis. Voice technology offers a scalable, and when deployed efficiently, personal way to keep the channels of communication open today.

    Join me as Amy Summers, founder and CEO of Pitch Publicity, sheds some insight for companies on why voice technology can play a pivotal roll in how we communicate with our customers.

    • 4 min
    The Voice CEO: Beyond Voice, Sima Vasa - co-founder of Paradigm Sample, Senior Advisor at Oberon Securities, & Chairman of the Board of SampleCon

    The Voice CEO: Beyond Voice, Sima Vasa - co-founder of Paradigm Sample, Senior Advisor at Oberon Securities, & Chairman of the Board of SampleCon

    When it comes to marketing, branding, and market research, the field is wide open for companies to innovate and surpass consumer expectations. Voice is so accessible today that CMOs, CROs, and researchers may struggle with just how ready the modality is for participation or even where to start.

    For this week's Beyond Voice, we invited Sima Vasa - entrepreneur, executive leader, and Chairman of the Board of SampleCon, one of the nations most innovative conferences for market research and sampling - to share with us her thoughts on how market researchers should be thinking about voice today and where the opportunities are for researchers.

    • 5 min
    The Voice CEO: Beyond Voice, Bianca Phillips, lawyer, lecturer and consultant in Digital Health Law, Voice Technologies, and Medical Law

    The Voice CEO: Beyond Voice, Bianca Phillips, lawyer, lecturer and consultant in Digital Health Law, Voice Technologies, and Medical Law

    Voice Technology is being adopted across nearly every market - Hospitality, Market Research, Healthcare, Human Resources, and more. While some markets are moving faster than others, we're seeing trends in how adopters are thinking about voice in their businesses and their markets. Many common questions pop-up. The most interesting questions we face are around regulations and legal considerations of voice-based engagements and the data we can gather through them.

    For this week, we wanted to get a bit of insight into the legal considerations of the new consumer engagement channel of voice. Join us as Bianca Philips, lawyer, lecturer and consultant in Digital Health Law, Voice Technologies, and Medical Law, gives us a little guidance on the kinds of things we should be thinking about.

    • 7 min
    The Voice CEO: Beyond Voice, John Andrews. - career shopper marketer, entrepreneur and CEO of Photofy

    The Voice CEO: Beyond Voice, John Andrews. - career shopper marketer, entrepreneur and CEO of Photofy

    Retail is all about customer experience and understanding and empowering customers. The opportunity for voice in retail cannot be overstated. From in-store engagements that enrich the shopping experience to empowering customers to provide feedback closer to the point of experience, voice has the potential to breath new live into brick-and-mortar as well as creating whole new shopping experiences.
    
This week we are joined by John Andrews, the retail legend. Before Photofy, John was innovating in CPG and retail for over 25 years. 
    
Today John shares his insight and perspective on how retail should be thinking about voice technology and how he feels the retail experience will evolve for the better through voice technology.

    • 4 min

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