Prepare your ears for an engaging blend of compelling conversation, big ideas and a little laughter, all to inspire you to think differently about hospitality and bring out the best in your business. How it works Once a fortnight, we choose a specific word and invite three experts to discuss the themes and trends related to it. The focus will be on hospitality, but we’ll also extend our reach to other industries to see what we can learn from them.
Episode 4- GROW | The word in hospitality
In this edition our word is GROW. What initiatives are you working on today to help you grow, both as a person and as an organisation? Our guests join us to discuss how they’ve been answering these questions throughout this tough year.
Sofia Tappa, General Manager- EMEA, Revinate Mark Struik, Commercial Director at Postillion Hotels.Ilse Kous, Project Director, Mews
Episode 3 - PURPOSE | The Word in Hospitality
The Word in Hospitality podcast is PURPOSE. Purpose is only purpose if it stays with you through challenges. Hear how brands have managed their purpose and messaging through a very challenging year, and the importance of standing for something you and your customers can believe in.
Chris Penn, The Birch Community and Steel Hotels (ex Ace Hotels)
Richard Valtr, Mews Systems
Episode 2 - CONNECT | The Word in Hospitality
The theme for our second episode is CONNECT. How can brands connect with their audience, particularly during these unusual times, to form meaningful, lasting engagement? And what are the silver linings to be found now we’re forced to disconnect in many instances?
CARA FEDERICI, THE MADISON MELLE AGENCY ROBECTA MA, AIRBNB LEAH ANATHAN, MEWS
Episode 1 - ADAPT | The Word in Hospitality
This week our word is ADAPT. What kind of hospitality industry do we think we’ll have evolved into after this?
We have three brilliant speakers joining us for our first episode to share their views: Calvin Anderson, CCO of Domio, Charlie MacGregor, Founder and CEO of The Student Hotel and the Reza Merchant, CEO of Lifehouse.