The World-Class Community Show Sunday

For our next guest Community building is an everyday, every moment commitment. Jennifer Serrat, Coach Community Manager at CoachHub takes various community projects to the next level. She started her career in Seoul, South Korea, as an English teacher.

Now she’s a coach helping other communities succeed. Since teaching is one of her true passions, Jennifer Serrat is all about helping to build your community. We are excited to learn more about her countless experiences.

Listen to our brand new episode of The World Class Community Show, where Jennifer explains her role as Coach Community Manager, the biggest challenges she overcame and how she would create a community from scratch in less than 30 days!

In this episode we welcome Vincent Boon at the World Class Community Show to share his experiences, knowledge and expertise of community building. Vincent is the co-founder and Director of Standing on Giants. Previously he was Giffgaff’s chief of community and globally known as a pioneer as well as an expert in the field of community management.

With 20+ years of experience in the field of online communities and start-ups. He transforms the way businesses communicate with customers. His work is regarded as pioneering in the field of Online Communities (PlayStation, Giffgaff, and Airbnb to name but a few).

With quite some awards on his name, Vincent lived up to his status as an expert. Through this episode we will learn more of Vincent’s created business model of putting customers at the heart of everything. Second we’ll learn more of how he built PlayStation’s first online community and third we’ll talk about some challenges regarding community building he overcame.

A brand new day, a brand new episode of The World Class Community Show. Today we welcome Jeffrey Roe, the Senior Community Manager at DecisionLink & Brightcove. DecisionLink enables value-based engagements at scale with our first-of-its-kind, enterprise-level platform, ValueCloud.

He’s half Irish and half Puerto Rican, but was born in NYC, raised in Jersey City, NJ and currently resides in St. Petersburg, FL. With a worldly mindset and expertised in communities he brings community professionals together with over 60 global chapters. As he’s a host for the Tampa Bay, FL chapter of CMX Connect, a volunteer-led arm of CMX.

Excited to hear all about it? Go listen to another episode of shared experiences, knowledge and expertise of community building.

Another episode where we have shared experiences, knowledge and expertise of community building. And this time Alex Klimt is our guest behind the microphone. The Swedish entrepreneur has started his journey as city launcher at Voi, a Swedish urban mobility company offering electric scooters. His German work ethic has led him to become expansion manager and of this year Alex is the head of community at Voi.

As he describes himself as a born entertainer and risk-lover with a lot of energy, it’s movement that keeps him going. Since Voi is not just a company, Alex is building a community on a mission to electrify and decarbonize urban transportation.

Ride through this episode full of positive energy and learn more of Alex’ solution oriented mindset, the social challenges he tackles and the insights of a head of community.

Our guest today is April Maclean, community junky, Maven course builder, responsible for the Hubspot & The Hustle community. During this episode we dig deeper in her community beginnings, how covid influenced her dance school & how she took community building to a professional level.

Having a background in freelancing, Jenny Bjorklof joins us today to talk about her role in the freelancers in Belgium community. She is co-founder and runs the community in which they connect freelancers and supporters with each other to share tips and ideas.

Obtaining her degree in social psychology, Jenny started her career in sales at Clas Ohlson. Quickly she developed as business coordinator for both Volvo Trucks and Timeline Projects. After a successful career she started freelancing and co-founded many start-ups.

Some achievements include The Square.Gent, Freelance Business Days, Curator Startup Digest Ghent, Entrepreneurs anonymous. These all led to her current position as head of Freelancers in Belgium. With her experience she is a perfect role model for freelancers and is sure to always give amazing insights.

In this episode Jenny explains the use of democracy in a community, the dedication and hard work it takes, and the KPIs which she personally uses to measure success.