ThinkEnergy Hydro Ottawa

Winter isn’t always a wonderland. In Canada, the season brings a flurry of unique challenges, heightened in recent years by extreme weather events. This episode, the first of two parts to close out the year, revisits thinkenergy’s coolest clips sharing energy considerations and solutions to help mitigate the impacts of winter on our homes, infrastructure, and safety. Hear from experts Shawn Carr, Manager of Customer Experience at Hydro Ottawa, and Nick Levac, FLM at Hydro One.
 
Related links
Shawn Carr on LinkedIn: https://www.linkedin.com/in/bryce-conrad-2ab1b352/ 
Nick Levac on LinkedIn: 
https://www.linkedin.com/in/nicklevac/ 
Hydro Ottawa:
https://hydroottawa.com/en
Why everyone’s talking about heat pumps: https://hydroottawa.com/en/blog/why-everyones-talking-about-heat-pumps
Warming up to cold climate heat pumps: https://envari.com/stories/community-centre/
Hydro Ottawa Tree Trimming:
https://hydroottawa.com/en/outages-safety/community-safety/tree-trimming


To subscribe using Apple Podcasts: 
https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405
 
To subscribe using Spotify:
https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl
 
To subscribe on Libsyn:
http://thinkenergy.libsyn.com/
---
Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited
 
Follow along on Instagram: https://www.instagram.com/hydroottawa
 
Stay in the know on Facebook: https://www.facebook.com/HydroOttawa
 
Keep up with the posts on X: https://twitter.com/thinkenergypod
 

Are you prepared for a prolonged power outage? Extreme weather is more common due to climate change. Canada’s experienced disastrous tornadoes, wildfires, and wind and ice storms over the past few years alone, leading to massive disruption to utilities and public safety. Be prepared, stay informed. Dive into the urgent discussion on emergency preparedness in episode 125 of thinkenergy, featuring insights from Hydro Ottawa’s CEO, Bryce Conrad, and Canadian Red Cross Disaster Management Volunteer, Guy Lepage.
 
Related links
 
Bryce Conrad on LinkedIn: https://www.linkedin.com/in/bryce-conrad-2ab1b352/ 
Guy Lepage, LinkedIn: https://www.linkedin.com/in/guy-lepage-8568289/ 
The Canadian Red Cross: https://www.redcross.ca/how-we-help/emergencies-and-disasters-in-canada 
Hydro Ottawa: https://hydroottawa.com/en
Hydro Ottawa safety resources: https://hydroottawa.com/en/outages-safety 
Hydro Ottawa emergency preparedness: https://hydroottawa.com/en/outages-safety/emergency-preparedness


To subscribe using Apple Podcasts: 
https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405
 
To subscribe using Spotify:
https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl
 
To subscribe on Libsyn:
http://thinkenergy.libsyn.com/
---
Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited
 
Follow along on Instagram: https://www.instagram.com/hydroottawa
 
Stay in the know on Facebook: https://www.facebook.com/HydroOttawa
 
Keep up with the posts on X: https://twitter.com/thinkenergypod
----
Transcript:
Dan Seguin  00:06
This is think energy, the podcast that helps you better understand the fast changing world of energy through conversations with game changers, industry leaders, and influencers. So join me, Dan Seguin, as I explore both traditional and unconventional facets of the energy industry. Hey, everyone, welcome back. We're going to take a different direction for today's show. For the first time, I don't have a guest lined up. Instead, on today's show, I'm going to talk about a topic that is close to my heart as a communicator in the electricity sector. And it's something that affects us all. prolonged power outages caused by major weather events. More specifically, I want to talk about what each of us can do to take personal responsibility during a crisis, and how we can all take steps to plan for prolonged outages due to an ice storm, a tornado, heat waves or major wind storms. Now, most of the time, power outages are over shortly after they begin. But with a major storm outages can last much longer. We've all experienced being without power for an extended period of time. And we know that extreme weather events have become more frequent and intense due to climate change. And wow, Canada has certainly experienced his share of national disasters recently, something that we all felt for the first time was the effect of forest fires this past summer. According to the Canadian interagency Forest Fire Center, there were approximately 6623 fires recorded across Canada in 2023, burning a total of 18 million hectares. These fires wiped out entire forest communities, and all infrastructure that supports those that live in these areas including their electricity. Here in Ottawa, we only experienced poor air quality, unlike anything I have ever seen in my lifetime living in the nation's capital. Also in Ottawa this year, there was an Easter ice storm in April, tornadoes that touched down in the south end of the city in the summer, and a number of lightning strikes in June, July and August that broke records and caused a number of outages in the region. It reminded me of a conversation I had with my boss, Bryce Conrad, President and CEO of Hydro Ottawa, back in February 2022. At that time, I asked him how concerned he was with climate change. Listen to his response. You'll think he just said this yesterday. Here's what he had to say then.
 
Bryc

The renewable revolution is here. Scientists, entrepreneurs, and policymakers—including Indigenous and industry leaders—are accelerating the transition to clean energy. But does Canada unanimously agree on the path to a more sustainable future? Philippe Dunsky, founder of Dunsky Energy + Climate Advisors, joins thinkenergy to discuss. From climate counsels and regional challenges to greener business practices and how to positively impact the clean energy and climate sectors. Listen to Episode 124 today.
 
Related links
 
Philippe Dunsky on LinkedIn: https://www.linkedin.com/in/philippedunsky/ 
Dunsky Energy + Climate Advisors: https://www.dunsky.com/ 
Dunsky Energy + Climate Advisors on LinkedIn: https://www.linkedin.com/company/dunsky-energy-climate-advisors/


To subscribe using Apple Podcasts: 
https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405
 
To subscribe using Spotify:
https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl
 
To subscribe on Libsyn:
http://thinkenergy.libsyn.com/
---
Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited
 
Follow along on Instagram: https://www.instagram.com/hydroottawa
 
Stay in the know on Facebook: https://www.facebook.com/HydroOttawa

Keep up with the posts on X: https://twitter.com/thinkenergypod
----
Transcript:
Dan Seguin  00:06
This is think energy, the podcast that helps you better understand the fast changing world of energy through conversations with game changers, industry leaders, and influencers. So join me, Dan Seguin, as I explore both traditional and unconventional facets of the energy industry. Hey, everyone, welcome back. Right now, there are scientists, entrepreneurs, policymakers, indigenous and industry leaders, helping to shape the direction that Canada will take to accelerate a transition to clean energy. Everywhere you look, whether it's academia, municipal, provincial, or federal governments, there's another council or committee being formed to address the most pressing issues of our time, climate change, from transitioning to sustainable energy sources, electrifying transportation, and improving energy efficiency to protecting our natural environment and reducing carbon emissions. One thing is for certain our country is embracing the renewable revolution, like never before. But those with seats at the decision table know that it must be done responsibly, and affordable. As we know, every region of Canada is unique and presents its own set of challenges and opportunities when it comes to tackling climate change, and ways to implement clean energy. So here is today's big question. How did we get such a vast and diverse country like Canada to agree on a pathway forward to a cleaner, greener and more sustainable energy future? Joining us today is Philippe Dunsky of Dunsky Energy and Climate Advisors, a consultancy firm that Philippe founded. It supports government, utilities, corporations across North America to accelerate their transition to clean energy. Phillippe, is the co chair of Canada's new Canada electricity Advisory Council, the co chair of efficiency Canada, and the director of the greater Montreal Climate Fund. He also previously chaired the Quebec government electrification Working Group. Welcome to the show, Philippe. Let's start by asking you this. Having just gone over some of your accomplishments, where does this passion for clean energy and climate come from? Where did it start?
 
Philippe Dunsky  02:44
So, so great to be here. By the way, thank you so much for having me. It started, I guess, I guess very early on. I'm Jewish background and grew up with, you know, endless stories about the Holocaust. And somehow that kind of morphed into just a general  interest for world affairs and for big challenges, big societal challenges. And then as I was growing up, those became really focused on environmental issues. So that was the genesis. I became very, v

More and more we seek brands and products to help us conserve energy, save money, and make a positive impact on the planet. Every purchase is powerful. ENERGY STAR Canada’s Director of Program Support and Modernization, Burt James, joins episode 123 of thinkenergy to chat ways we can harness that power. From energy-efficient products to how ENERGY STAR programs help reduce greenhouse gas emissions, save electricity, and even improve the quality of our lives. Listen to the conversation today.
 
Related links
 
ENERGY STAR Canada: https://natural-resources.canada.ca/energy-efficiency/energy-star-canada/18953  
ENERGY STAR Canada on LinkedIn: https://www.linkedin.com/showcase/energy-star-canada/ 
ENERGY STAR Canada on X (formerly Twitter): https://twitter.com/ENERGYSTAR_CAN 
ENERGY STAR Canada on Facebook: https://www.facebook.com/ENERGYSTARCanada/


To subscribe using Apple Podcasts: 
https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405
 
To subscribe using Spotify:
https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl
 
To subscribe on Libsyn:
http://thinkenergy.libsyn.com/
---
Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited
 
Check out our cool pics on https://www.instagram.com/hydroottawa
 
More to Learn on https://www.facebook.com/HydroOttawa
 
Keep up with the Tweets at https://twitter.com/thinkenergypod
----
Transcript:
Dan Seguin  00:06
This is Think Energy, the podcast that helps you better understand the fast changing world of energy through conversations with game changers, industry leaders, and influencers. So join me, Dan Seguin, as I explore both traditional and unconventional facets of the energy industry. Hey, everyone, welcome back. Did you know that your wallet can help you reduce your energy footprint? Energy efficient products have become powerful tools and conservation and energy reduction efforts as people around the world become more aware of the impact their purchasing choices have on the environment. Consumers increasingly want electronic devices and appliances that use less energy to help save money on their energy bills, create a more sustainable future for people and the planet and are less wasteful and subsequently reduce greenhouse gas emissions. More and more people want to do business with brands that are just as concerned about these things as they are and they're using their wallet to send that message. More than ever, we have come to realize the power our wallets hold, we are dictating what is manufactured and produced because of how we think about and use energy. Over the last few decades and perhaps this last decade in particular, more of us are concerned about our own impact and contribution towards climate change. Enter ENERGY STAR Canada, a voluntary partnership between the Government of Canada and industry to make high efficiency products readily available and visible to Canadians. Providing simple, credible and unbiased information so consumers like us can make well informed decisions in the US alone ENERGY STAR and its partners have reduced greenhouse gas emissions by 4 billion metric tons since 1992. And save the equivalent of 5 trillion kilowatt hours of electricity. You likely know and recognize and have Energy Star products in your home already. Its logo has become a trusted symbol, particularly in the appliances space, but there's a lot more that they do then you may not be aware of. So here's today's big question. In what ways can we harness the power of our wallets to make a positive difference for our planet and what other opportunities exist through programs like ENERGY STAR to lessen our impact on the environment, and even human health? Joining us today is Bert James. He's the Director of Product Support and modernization at ENERGY STAR from the Office of Energy Efficiency. Hey, Bert, welcome to the podcast.
 
Bert James  03:10
Pleasure to be here.
 
Dan Seguin  03:

What role do communicators play in motivating change? Specifically, how can they move their audiences to take action against climate change? In thinkenergy episode 122, we delve into the world of climate communication with Amber Bennett, Deputy Director of Re.Climate. Explore the driving forces, opportunities, and challenges of inspiring climate action—from bridging research to practise to empowering change. Listen in for an insightful conversation on shaping a sustainable future.
 
Related links
 
Amber Bennet on LinkedIn: https://www.linkedin.com/in/abennettyyc/ 
Re.Climate: https://reclimate.ca/ 
Intergovernmental Panel on Climate Change: https://www.ipcc.ch/


To subscribe using Apple Podcasts: 
https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405
 
To subscribe using Spotify:
https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl
 
To subscribe on Libsyn:
http://thinkenergy.libsyn.com/
---
Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited
 
Check out our cool pics on https://www.instagram.com/hydroottawa
 
More to Learn on https://www.facebook.com/HydroOttawa
 
Keep up with the Tweets on X (formerly Twitter) https://twitter.com/thinkenergypod
---------------
Transcript:
Dan Seguin  00:06
This is ThinkEnergy, the podcast that helps you better understand the fast changing world of energy through conversations with game changers, industry leaders, and influencers. So join me, Dan Seguin, as I explore both traditional and unconventional facets of the energy industry. Hey, everyone, welcome back. Did you scroll through the news this morning? How many of those articles that you skim covered a topic related to climate change? I guess it was probably a few. It seems. Every couple of weeks there's a new story dominating the headlines about forest fires, hurricanes, floods, heatwaves, and more, both here in Canada and abroad. We are seeing firsthand the effects of climate change and As consumers, we are receiving information about it. Everywhere we look. Have you ever thought about how you are being communicated to? How is climate change presented? What wording was used? And why? And are their calls to action? How does it make you feel? think not only about news articles you read, but also about documentaries, podcasts, Hollywood movies, right down to your everyday life. Think about the newsletter you receive from your municipality. The assembly instruction on the last piece of furniture you purchase, or this section on your favorite clothing brand, website about their sustainable practice, communications surrounding climate change are pretty much everywhere and the need to be. In June of 2021, the Canadian government introduced the Canadian net zero emission Accountability Act, which puts into legislation Canada's commitment to achieve net zero emissions by 2050. Different companies across the country are making their commitment, much like we did in 2022, when we committed to leading the way to a Smart Energy Future by becoming net zero by 2030. The push on to stop the damaging pollution emitted into the environment on a daily basis, namely caused by burning fossil fuels. Scientists are urging that this is crunch time. So if you haven't already, now is the time to hone in on how and what you are communicating to your customers. So here is today's big question. What role do communicators play in motivating change within their audiences to take action against climate change? Our guest today is Amber Bennett, Deputy Director of Re Climate, Canada's first climate communications and Engagement Center. This new organization launched in 2022 brings together Canada's leading climate communication academics and practitioners, and aims to help communicators create strategies that inspire the public to support climate action. Amber is one of Canada's top climate communication strategists and capacity builder who works with groups across the country

Extreme weather, cyber attacks, and disruptive technology pose growing threats worldwide. And energy companies are at higher risk. In Episode 121 of thinkenergy, we discuss the urgent need for crisis readiness in Canada’s energy sector. Guest Melissa Agnes, CEO of the Crisis Ready Institute, is an authority in crisis preparedness, reputation management, and brand protection. With experience spanning NATO to global non-profits, tune in for her insight on how to fortify your brand for turbulent times.
 
Related links
 
Crisis Ready, by Melissa Agnes: https://melissaagnes.com/crisis-ready/
Melissa Agnes on LinkedIn: https://www.linkedin.com/in/melissaagnes/  
Melissa Agnes on Twitter/X: https://twitter.com/melissa_agnes 
Crisis Ready Institute: https://crisisreadyinstitute.com/


To subscribe using Apple Podcasts: 
https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405
 
To subscribe using Spotify:
https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl
 
To subscribe on Libsyn:
http://thinkenergy.libsyn.com/
---
Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited
 
Check out our cool pics on https://www.instagram.com/hydroottawa
 
More to Learn on https://www.facebook.com/HydroOttawa
 
Keep up with the Tweets at https://twitter.com/thinkenergypod
--------------
Transcript:
Dan Seguin 00:06
This is Think Energy. The podcast that helps you better understand the fast changing world of energy through conversations with game changers, industry leaders, and influencers. So join me, Dan Seguin, as I explore both traditional and unconventional facets of the energy industry. Hey, everyone, welcome back to the think energy podcast. Within the energy sector, we've seen numerous companies rise and fall in the eyes of the public when confronted by crises for which they were unprepared. As climate change, cyber attacks and other threats wreak havoc, energy companies from around the world are finding themselves more susceptible to dealing with crises on a regular basis. Here in Ottawa, we've seen our city hit with major weather events, including tornadoes, floods, freezing rain, major thunderstorms, and durational. windstorm in the last few years alone. So, take it from a company that knows - a crisis communication plan cannot be drafted and filed away on a shelf to collect dust. It's a living document that has to be integrated across the entire organization. However, emergencies and crises are unpredictable and rarely unfold as rehearsed. So our crisis program has to be flexible and practical. In a fast moving event, it is important to make sure processes are as smooth as butter. How a company communicates during a crisis has changed dramatically during my career. From the rise of the Internet, social media, smartphones and voice technology to name just a few. These new channels present opportunities to connect with your audiences, we are now able to communicate instantly directly to the public in the event of a crisis. In our space, Hydro Ottawa is seen as an authority which enables us to frame the conversation appropriately. At the same time, during a crises, all eyes are on us. And we better shine. As Warren Buffett said, it takes 20 years to build a reputation and five minutes to ruin it. The Internet, and the communication channels that come with it also present challenges, namely, information overload. Everyone is now vying for your attention. Given all the information out there, you don't want to just be more noise, you need to stand out. So here is today's big question. If






1
Transcribed by https://otter.ai










your phone rings tomorrow, and you're suddenly confronted with a major crises, are you and your business prepared to handle it? Do you know what steps to take to mitigate that damage? So joining me today, I have a leading authority on crisis preparedness, reputation management and brand protect