Title Talks PropLogix

Erica Peterson joins us to talk about The Title Report's Voice of the Title Agent survey and report which was just released last month. She talks about some of the biggest concerns facing title agents in the coming year and where they see the biggest opportunity for growth. Happy listening and happy closings!

After spending more than a decade in the mortgage industry, Jason Doshi switched gears to develop Paymints.io with his brother. Their vision is to provide a solution to eliminate paper checks, reduce wire fraud, and recreate the seamless customer experience we’ve grown accustomed to in other industries.

Stephanie Fullerton has worked as a commercial escrow officer and at a title production software vendor. This mix of industry experience over the course of a decade revealed the gaps between those working in the industry, those regulating it, and those providing technology solutions. In response, she eventually founded Streamline Consulting to help title companies bridge these gaps, become more efficient, and reach their business goals. In my conversation with Stephanie, we discuss how title companies can evaluate solutions for better data management, preventing cyberattacks, training teams to use the software in a way that suits their operations, and driving more awareness of the industry.

Alanna.ai is a virtual closing assistant aimed to enhance the customer experience for title companies, but is your business ready to take the leap to artificial intelligence? This episode, Amanda is joined by Alanna.ai president, Hoyt Mann, and he shares how AI can not only make that customer experience better, but also relieve duties from your overburdened staff in busy times to make your operations more efficient.

Long before the Great Resignation, the title industry was struggling to find new talent to fill roles. Rather than stealing talent from one company or underwriter, the answer to our dilemma is to seek the right candidates outside the industry, but finding the right people to fill these roles takes some effort. Amanda chats with two guests, Lindsay Hall Harrison and HR and recruiting specialist Jennifer Niccolai, to learn the skillsets and personality traits that will make a candidate successful in title.

This week, Stewart Title's Florida underwriting counsel, Lindsay Hall Harrison, shares some perplexing tales from the underwriting desk with Amanda and proves that title insurance is anything but boring.