12 min
To Earn Respect, Be a Team Player – with Kerissa Hobstetter Student Housing Matters
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- Education
Some student housing professionals are only inclined to perform the duties listed in their job description. And others are team players, willing to get their hands dirty to keep things running smoothly. Kerissa Hobstetter falls into the second category, doing whatever needs to be done to provide the best possible experience for her residents.
Kerissa is COCM’s Assistant Director of Operations at Fayette Square on the campus of the University of Maryland, Baltimore. Kerissa began her career with Capstone in 2011, serving freshman at Marshall University before transitioning to the graduate campus at UMB where she earned the 2015 COCM Excel Award.
On this episode of Student Housing Matters, Kerissa joins guest host Alton Irwin for the fourth in a series of conversations with Excel Award winners to discuss the diversity of the graduate student population that makes UMB unique. Kerissa describes how her interest in student affairs grew over time, explaining how the opportunity to interact with students gives her the greatest satisfaction in what she does every day. Listen in for insight around the impact of facilities on student satisfaction and learn how being a team player earned Kerissa the respect of her colleagues—and the COCM Excel Award!
Topics Covered The small, graduate-level campus Kerissa serves at the University of Maryland, Baltimore
What surprised Kerissa about serving graduate students
The diversity of the student population that makes UMB unique
What Kerissa has learned about communicating with students from all over the world
How Kerissa’s interest in student affairs grew over time
Why Kerissa was shocked to receive the COCM Excel Award
What Kerissa’s colleagues had to say about her willingness to go beyond her job title and get her hands dirty
How interactions with residents give Kerissa the greatest satisfaction in what she does
The impact of facilities on student satisfaction and retention
Connect with Kerissa Hobstetter Kerissa on LinkedIn
Connect with Alton
Student Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Alton at COCM
Alton on LinkedIn
Email media@cocm.com
Some student housing professionals are only inclined to perform the duties listed in their job description. And others are team players, willing to get their hands dirty to keep things running smoothly. Kerissa Hobstetter falls into the second category, doing whatever needs to be done to provide the best possible experience for her residents.
Kerissa is COCM’s Assistant Director of Operations at Fayette Square on the campus of the University of Maryland, Baltimore. Kerissa began her career with Capstone in 2011, serving freshman at Marshall University before transitioning to the graduate campus at UMB where she earned the 2015 COCM Excel Award.
On this episode of Student Housing Matters, Kerissa joins guest host Alton Irwin for the fourth in a series of conversations with Excel Award winners to discuss the diversity of the graduate student population that makes UMB unique. Kerissa describes how her interest in student affairs grew over time, explaining how the opportunity to interact with students gives her the greatest satisfaction in what she does every day. Listen in for insight around the impact of facilities on student satisfaction and learn how being a team player earned Kerissa the respect of her colleagues—and the COCM Excel Award!
Topics Covered The small, graduate-level campus Kerissa serves at the University of Maryland, Baltimore
What surprised Kerissa about serving graduate students
The diversity of the student population that makes UMB unique
What Kerissa has learned about communicating with students from all over the world
How Kerissa’s interest in student affairs grew over time
Why Kerissa was shocked to receive the COCM Excel Award
What Kerissa’s colleagues had to say about her willingness to go beyond her job title and get her hands dirty
How interactions with residents give Kerissa the greatest satisfaction in what she does
The impact of facilities on student satisfaction and retention
Connect with Kerissa Hobstetter Kerissa on LinkedIn
Connect with Alton
Student Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Alton at COCM
Alton on LinkedIn
Email media@cocm.com
12 min