To The Point - Home Services Podcast

RYNO Strategic Solutions
  • 4.9 (209)
  • MARKETING
  • UPDATED WEEKLY
To The Point - Home Services Podcast

The Home Services podcast that gets to the point, with solutions to help your service company grow. Our focus is to help HVAC, Plumbing, Electrical, Roofing, etc. companies learn how to grow their companies with marketing & operational solutions.

  1. 3D AGO

    Blue Collar Success with a Masterclass in Operational Excellence

    In this high-impact episode, Chris Yano and Chad Peterman sit down with Chris Crew, President of Blue Collar Success Group, for a masterclass in operational excellence, scalable leadership, and real-world sales strategy in the trades. With over two decades of experience—from quitting school in 10th grade to building and selling a $30M electrical service company—Chris shares battle-tested lessons that every contractor, coach, and operator can learn from.   ✅ Whether you're running one truck or pushing $30M+ in revenue, Chris’s advice is practical, scalable, and immediately applicable.   🧠 WHAT YOU’LL LEARN: How Chris Crew scaled his electrical company from $3M to $30M in under 4 years 📈Why operational breakdowns—not external factors—are usually what stall growth 🔧The importance of pricing correctly (and how most businesses get this wrong) 💰Why sales and operations need to be best friends, not bitter rivals 🤝How to segment training for maximum team development 📚Why “shiny object syndrome” kills momentum and how to implement tools like Rilla and PeakZ the right way 🛠️The truth about year-round training—especially during the busy season 🔄  ⏱️ TIMECODES: 00:01:35 – Introductions & Blue Collar roots 00:07:15 – Chris’s journey: from dropping out to $30M electrical business 00:14:06 – Sales + ops: why Chris combines both and how it creates synergy 00:15:29 – What contractors are getting wrong right now 00:18:07 – Coaching tiers: why BCSG isn’t “one-size-fits-all” 00:19:11 – Most common problems contractors don’t know they have 00:25:16 – “Small hinges swing large doors”: operational accountability 00:27:04 – Growth timeline: $3M to $30M in under 4 years 00:31:09 – Year-round training: why summer is the BEST time to train 00:35:11 – Roleplaying, segmented training, and building elite teams 00:42:14 – How AI tools fail without full adoption 00:45:13 – Tech overload: how to avoid half-baked integrations 00:49:50 – Training managers on new tech: the missing step   📬 STAY CONNECTED: 💌 Sign up for our [Newsletter] (Insert Link)📲 Follow us on social: [@ToThePointPodcast]🎙️ More episodes: https://www.tothepointpodcast.com  ⭐️ Thank you to our Sponsors! Rilla: https://www.rilla.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint  Avoca.ai: https://www.getavoca.ai/partners/ryno?utm_source=partner&utm_campaign=ryno&utm_medium=podcast   📣 CALL TO ACTION Enjoyed this episode? Stop what you're doing and hit that Subscribe button! Drop a comment with your biggest takeaway, and don't forget to share this episode with a contractor who needs to hear it.   No. Zero. Days.   #ChrisCrew #BlueCollarSuccess #HVACPodcast #HomeServices #ContractorTraining #SalesAndOperations #ToThePointPodcast

    54 min

  2. JUL 1

    4x Superbowl Champ Terry Bradshaw Talks Champion Caliber Contractors

    In this engaging podcast episode, NFL legend Terry Bradshaw shares captivating stories and insights from his illustrious career and life beyond football. He delves into his philosophy on resilience, recounting how he overcame setbacks from his early days in the NFL to personal challenges. Bradshaw also touches upon his unique experiences as a car salesman and fishing guide during his off-seasons in the NFL, revealing his sales approach and the significant differences in player salaries and endorsements then versus now. A significant portion of the discussion revolves around his tumultuous relationship with his Steelers coach, Chuck Noll, and how their clashing personalities ultimately shaped him. He emphasizes the importance of teamwork built on love and understanding, even with diverse personalities and egos, drawing parallels between his championship Steelers teams and business environments. Bradshaw shares his "process" for his horse business, prioritizing employee well-being and a positive work atmosphere. He also offers his perspective on the ongoing debate of talent versus process in team management, referencing Nick Saban's coaching philosophy and Jimmy Johnson's approach to superstars. The episode concludes with Bradshaw discussing current NFL topics, including Jerry Jones's role as Cowboys general manager and his thoughts on various NFL coaches. Timecodes: 00:00 - 07:37 Introduction & Personal Anecdotes   07:38 - 13:52 Defining Resilience   13:53 - 22:13 The 1974 Benching & Coach Noll   22:14 - 26:40 Team Dynamics & Leadership 26:40 - 31:19 Early NFL Earnings & Off-Season Jobs 31:19 - 36:39 Sales Philosophy  36:39 - 44:58 Talent vs. Process in Management  44:58 - 47:28 Employee Relations & Values  48:07 - 51:59 Dallas Cowboys & Jerry Jones  52:00 - 57:22 Favorite Coaches & Final Thoughts  Thank you to our Sponsors! Rilla: https://www.rilla.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint

    58 min

  3. JUN 24

    Actionable Leadership Advice From $250M Parker & Sons President Daryl Bingham

    In this episode of To The Point Home Services, we sit down with Daryl Bingham, President of Parker & Sons, to unpack the transformative power of trust, accountability, and people development in the trades. With decades of leadership experience, Daryl shares how intentional culture-building leads to higher-performing teams and sustainable growth.   🔑 Key Takeaways: Why trust is the foundation of a high-performing culture.The three leadership buckets: visionary, relational, and operational—and how great leaders leverage all three.Why accountability isn’t punitive, but a form of support.How to develop your people through coaching, feedback, and belief.Daryl’s career journey from technician to VP, and the mentors that shaped his path.Actionable strategies for training field leaders, creating safe environments, and multiplying leadership capacity.  ⏱️ Timecodes: 00:00 – Intro to Daryl Bingham 02:45 – Daryl's early career and lessons from the field 06:20 – Defining accountability as support 09:50 – The three leadership buckets explained 13:15 – Why people don't do what they're supposed to 16:40 – Culture-building at Service Champions 20:30 – Training field leaders effectively 25:10 – Creating psychological safety 29:45 – The cost of poor leadership 33:00 – From technician to organizational leader 37:20 – How to grow people through belief and coaching 41:50 – Final thoughts and leadership wisdom   📚 Resources & Mentions: The Path Less Traveled Newsletter: https://thepathlesstraveled.beehiiv.comBook mentioned: The Speed of Trust by Stephen M. R. CoveyConnect with Daryl Bingham on LinkedIn: https://www.linkedin.com/in/daryl-bingham-0b44aa36/  ⭐️ A Special Thank You to Our Sponsors Rilla: https://www.rilla.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint   📣 Enjoyed the episode? Don’t forget to like, comment, and subscribe for more conversations with top leaders in the home services industry. Got a takeaway or question? Drop it in the comments—we’d love to hear from you!

    1h 10m

  4. JUN 17

    Cracking the Code: The Blueprint for Platform-Worthy Companies

    In this episode, we sit down with Keegan Hodges, co-founder of Best Home Services and now Chairman of Garage Door Partners. Keegan shares his incredible journey from working in his family’s electrical company to building one of the largest residential garage door businesses in the country. He dives into the risks he took, lessons learned from mentors like Jamie DiDominico, and how he’s transitioned skills from HVAC to the garage space. It’s a must-listen for anyone scaling a home services company.   🔥 What You’ll Learn: • The origin story of Best Home Services (and how credit cards helped start it!) • How mentorship shaped Keegan’s business strategies • Private equity partnerships: risks, rewards, and lessons • Why “implementation” trumps information • The mindset behind greenfield vs acquisition growth strategies • What Keegan would do differently in sales culture and customer experience • The power of delayed gratification and execution speed   📚 Resources & Mentions: • Nexstar Network: https://www.nexstarnetwork.com/ • CEO Warrior (Mike Agugliaro): https://ceowarrior.com/ • Tommy Mello & A1 Garage: https://a1garage.com/ • RYNOx Events: https://rynoss.com/   📍 Timecodes: 00:00 – Intro banter + dad jokes 04:00 – Meet Keegan Hodges + Best Home Services background 10:00 – How marketing and risk propelled growth 17:00 – Traits of successful entrepreneurs 22:00 – Implementation vs Perfection 29:00 – Sales culture & putting the customer first 33:00 – Lessons from private equity and transitioning to Garage Door Partners 36:00 – Building a business for longevity, not the quick win 40:00 – Acquisition vs Greenfield 45:00 – What Keegan looks for in a tuck-in acquisition 50:00 – Old-school operations and what still works 58:00 – Final takeaways & wrap-up   ⭐️ Thank you to our Sponsors!   Rilla: https://www.rilla.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint   🙌 Enjoyed the Episode? Help us spread the word! ✅ Like ✅ Comment – Tell us your favorite takeaway! ✅ Subscribe for weekly episodes with industry leaders ✅ Share with fellow home service pros   🔔 Don’t forget to hit the bell so you never miss an episode.   🎙️ Listen to more episodes: https://tothepointpodcast.com/

    56 min

  5. JUN 10

    The "Undercover Boss" Playbook for $100M by Jeff Dudan, Homefront Brands CEO

    In this inspiring episode of To The Point Home Services, hosts Chris and Chad welcome a true powerhouse in franchising, leadership, and entrepreneurial grit—Jeff Dudan. From humble beginnings as a student-athlete to founding a nationwide restoration business and leading HomeFront Brands, Jeff shares a journey that’s as tactical as it is motivating.   Learn how Jeff went from coaching youth sports to mentoring business owners, all while balancing purpose, people, and performance. Whether you’re in franchising, home services, or simply passionate about building something meaningful, Jeff drops decades worth of actionable insight.   💬 Key Topics Discussed: Jeff's journey from athlete to franchise mogulBuilding and exiting AdvantaCleanWhy he started HomeFront Brands and his mission to empower franchiseesWhat makes or breaks a franchise modelThe importance of discernment, discipline, and doing the workReal stories of transformation, tragedy, and triumph in businessThe Undercover Boss experience and its lasting impactTraining leaders and franchisees for long-term success  📚 Resources & Mentions: Jeff’s book “Discernment: The Business Athlete's Regimen for a Great Life through Better Decisions” → https://tr.ee/Once7GJeff’s podcast → On the Homefront with Jeff DudanLearn more about Homefront Brands - https://homefrontbrands.com/Connect with Jeff on LinkedIn → https://www.linkedin.com/in/jeffdudan/I Am Leader Book set - https://tr.ee/0LBrXB  🕒 Timecodes: 00:00 – Welcome + Dad Jokes 03:00 – Introducing Jeff Dudan: The Best Intro Ever 08:00 – From Athlete to Entrepreneur 12:00 – The Power of Grit and Rebuilding After Disaster 18:30 – Why Jeff Started HomeFront Brands 21:00 – What Makes a Franchise Work (or Fail) 26:00 – Servant Leadership & Supporting Franchisees 30:00 – Balancing Risk, Scale & Passion Projects 37:00 – Coaching Kids vs. Coaching Entrepreneurs 42:00 – Lessons from Undercover Boss 46:00 – Handling Tragedy and Real Life in Business 50:00 – Creating Systems for Growth 54:00 – Chris & Chad’s Reflections + Final Thoughts   💡 Want more like this? ✅ Subscribe for more no-BS conversations with the best in home services. 👍 Like if Jeff's story inspired you. 💬 Drop a comment sharing your biggest takeaway or franchise lesson. 🔗 Share this episode with a business partner or future franchise owner.   ⭐️ Special thanks to our Sponsors Rilla: https://www.rilla.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint   Follow Us on Social: Instagram: @to_the_point_podcastFacebook: https://www.facebook.com/ToThePointHomeServicesPodcast  #Franchising #Entrepreneurship #HomeServices #Leadership #ToThePoint #JeffDudan #HomeFrontBrands #Podcast

    58 min

  6. JUN 5

    TTP Micro Episode: Grit, Growth & Getting After It

    In this quick-hitting micro episode, Chris Yano checks in mid-year to help you refocus, realign, and recommit. Are you following through on the plans you made earlier this year—or have they slipped? Chris covers how to get gritty, evaluate your brand message, embrace AI booking agents, and boost CSR performance. He shares lessons from the field, tips for the slower season, and a reminder that it's okay to reset your goals—just don’t stall out. Topics include: Accountability check-in for mid-year goalsThe power of brand story (shoutout to Dan Antonelli & Prolific Brand Design)Real-world impact of AI booking agentsCSR coaching and performance pay contestsWhen and how to reset your revenue goalsGetting gritty and preparing for Q3/Q4If you're in the home services industry and want to finish strong this year, this episode is for you. ⏱ TIMECODES 00:00 – Intro: A no-fluff RYNO micro-dose 00:18 – The theme: Grit, growth, and getting after it 00:51 – Mid-year check-in: Are you following through? 01:34 – Don't be a show pony – execute on your plans 01:53 – Branding shoutout to Dan Antonelli + Goettl's story 02:46 – Is your team living your brand internally? 03:07 – Shoutout: Prolific Brand Design + Redbird Roofing 03:53 – Rebrand = Rebirth (start thinking about 2026 now) 04:39 – Peer group wisdom: AI booking agents outperforming CSRs 05:13 – CSR efficiency and cost vs. AI 06:13 – Call center performance pay and contests 07:03 – CSR training: prepping for chaos & opportunity 07:20 – Traxion Coaching Program shoutout 08:21 – Don’t fear a reset: Adjust goals when necessary 09:05 – Redbird Roofing realignment example 09:36 – Get gritty while it’s busy—prepare for the slowdown 10:12 – Explore our archive or request a topic 10:44 – Leave us a review! It matters 🙌 10:58 – Final thoughts: “No zero days” 🎧 More training and resources available at rynoss.com 📩 Want us to cover a topic? Let us know. 🗣 Leave a review — we appreciate you!

    11 min

  7. JUN 3

    Peak Season Strategies to Maximize Your Revenue This Year

    Welcome back to To The Point Home Services Podcast! In this powerful episode, we sit down with Chris Hoffmann, CEO of Hoffmann Brothers, for a deep dive into what it really takes to scale a home services empire—without losing your mind or your mission.  We cover everything from military leadership lessons to price book strategies that actually make sense. Plus, Chris Yano shares major news from RYNO Strategic Solutions, including a new president (and it’s someone you already know!).  🔥 What You'll Learn in This Episode: The mindset behind Hoffmann Brothers’ explosive growthThe 2x2 matrix Chris uses to prioritize change after acquisitionsHow to prepare operationally for the summer busy seasonBuilding and running training academies post-COVIDVeteran leadership skills that translate into business successDynamic pricing and perceived value in electrical/HVAC service calls  💡 Key Takeaways: Growth isn’t about a secret sauce—it’s about discipline, clarity, and strategic market expansion.Prioritize change using impact vs. effort to avoid overwhelming teams.Use seasonal lulls to invest in training and build “flex crews” to scale up fast.Fair pricing is about what customers perceive as valuable—bundle smart and bill wisely.  📌 Timecodes: 00:00 – Intro and major news from RYNO 02:00 – Chris Hoffmann joins the show 07:00 – Military background and leadership takeaways 13:00 – The secret to sustained growth in tough markets 17:00 – Breaking down operational excellence post-acquisition 22:00 – Building trust through better compensation models 28:00 – Price book strategy: high vs. low perceived value 35:00 – Flex crews and busy season tactics 42:00 – The power of next-day install guarantees 46:00 – Training and staffing in shoulder seasons 50:00 – Final thoughts and humor to close things out   🔗 Resources & Mentions: Hoffmann BrothersRYNO Strategic SolutionsProlific Brand DesignBlue Collar Success GroupMentioned book: Extreme Ownership by Jocko Willink (for leadership insights)  ⭐️ A Special Thank You To Our Sponsors Rilla: https://www.rilla.com/tothepointChiirp: https://chiirp.com/Contractor Commerce: https://www.contractorcommerce.com/ryno/Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint  💬 Join the Conversation! What part of Chris Hoffmann’s growth strategy did you find most valuable? Drop a comment below—we’d love to hear how you're prepping for your own busy season!   👍 Enjoyed this episode? Give us a like!Don’t forget to subscribe for more weekly episodes with top leaders in the home services space.Share this episode with someone scaling their home services business!  📲 Follow us on social: Instagram: @ToThePointPodcastLinkedIn: To The Point Podcast  #HomeServices #Leadership #HVAC #Electrical #Podcast #ChrisHoffmann #ToThePointPodcast #BusinessGrowth #RYNO #BlueCollarSuccess

    1h 10m

  8. MAY 27

    Are You Being Held Hostage By Your Technicians?

    Struggling to find skilled HVAC technicians or plumbers? Facing the home services labor shortage head-on? In this episode of the To The Point Home Services Podcast, Kevin Comerford (Founder of Service Champions) and Jonathan Bancroft (President of Morris-Jenkins) reveal how building internal training academies and technical trade universities helped them overcome the skilled labor gap, scale operations, and build a leadership pipeline within their companies. 🔧 Whether you’re in HVAC, plumbing, electrical, or any home service business, this episode is a masterclass on workforce development and scaling through in-house training and manager development systems. ⏱️ Timestamps:  00:00 – Why create a home services university?  00:02:28 – "Sweat in peacetime" mantra & its impact  00:04:34 – Building Champions University: Solving the HVAC tech shortage  00:06:14 – Training curriculum: What worked and what didn’t  00:07:29 – The real reason Morris-Jenkins started their university  00:10:04 – Turning plumbers and HVAC techs into managers  00:12:15 – Solving organizational conflict with real training  00:14:52 – Jiffy Lube vs Bob's Auto Shop: The scalable model  00:18:32 – How to start small with leadership development  00:21:15 – Overcoming the "ceiling of complexity"  00:24:23 – Monthly bonus structures that drive growth  00:26:22 – KPIs, team incentives & positive reinforcement  00:27:18 – Are your leaders reward-driven or responsibility-driven?  00:28:09 – Weekly accountability meetings: Structure & success  00:30:09 – Why your business might lack urgency and accountability  00:31:21 – Real-world financial meeting frameworks for trades  00:35:11 – Grants for company training programs (and the red tape)  00:37:01 – Final thoughts on scaling home services companies 📚 Resources Mentioned: First, Break All the Rules – Marcus Buckingham -  https://shorturl.at/YgSql When Goliaths Clash – Howard M. Guttman -  https://shorturl.at/tvyGm Bringing Out the Best in People – Aubrey C. Daniels - https://shorturl.at/XwcpB The Motive & Five Dysfunctions of a Team – Patrick Lencioni - https://shorturl.at/kIx6z 💬 Got questions or building your own HVAC or plumbing training academy?  Drop a comment below. 👇 We’d love to hear about your journey and answer your questions. ⭐️ Thank you to our Sponsors! Rilla: https://www.rilla.com/tothepoint Chiirp: https://chiirp.com/ 🔔 If you found value in this episode, make sure to:  ✅ Like this video  ✅ Subscribe for more leadership and business growth insights  ✅ Share with fellow HVAC, plumbing, or home service pros  ✅ Hit the bell for notifications on future episodes

    38 min
See All (300)

4.9
out of 5
209 Ratings

About

The Home Services podcast that gets to the point, with solutions to help your service company grow. Our focus is to help HVAC, Plumbing, Electrical, Roofing, etc. companies learn how to grow their companies with marketing & operational solutions.

Information

You Might Also Like

To listen to explicit episodes, sign in.

Stay up to date with this show

Sign in or sign up to follow shows, save episodes, and get the latest updates.
Select a country or region

Africa, Middle East, and India

Asia Pacific

Europe

Latin America and the Caribbean

The United States and Canada