Keep pace with ever-changing education technologies. With insights and ideas from higher education executives, Top of Mind with Tambellini Group explores the people and technology innovations shaping the future of learning. New episodes monthly.
Keeping it Personal: Technology and the Student Experience
The definition of student experience is an ever-changing one. As technology advances, students’ expectations shift to newly introduced possibilities. Inevitably, this affects student experience. However, what’s important to consider is whether implementing a solution just because it’s available is worthwhile to your institution. In this episode, new show host Elizabeth Farrell talks to Dr. Melissa Harts, former Chief Information Officer and Senior Vice President at Pasco-Hernando State College (PHSC). Dr. Harts gives listeners an inside scoop on how PHSC leveraged technology to drive a more positive student experience while maintaining personal interactions.
Modernizing CRMs for Student Success
Just like on-campus students, remote learners expect a quality student experience from their higher ed institution. Providing a quality experience coincides with modernizing and simplifying virtual services, yet the work toward this can not be done until institutions understand what problems they are solving. In this episode, Katelyn Ilkani talks with Darcy Van Patten, Chief Technology Officer at the University of Arizona. Darcy shares her perspective and expertise on how the University of Arizona plans to use CRM and user research to solve the problem.
Pandemic Protocol: Realizations and Innovations at Colby College
The COVID-19 Pandemic expedited the timeline for technological modernizations at many institutions. As the fall semester approaches, a new normal is expected. Institutions are reflecting on what they learned and deciding which new adopted practices to continue. In this episode, Katelyn Ilkani talks with Jason Parkhill, Interim Chief Information Officer at Colby College. Jason shares how the pandemic brought innovation to Colby, highlighted inequities on campus, and prompted new insights into the future of higher ed.
Pandemic Protocol: The Role of Institutional Technology Leaders and Teams
As higher education institutions continue to roll out vaccination and testing protocols that will be applied going forward, the role of technology (and campus tech leaders) is central to making these new requirements work. In this Top of Mind Podcast, Janet Scannell, Chief Technology Officer at Carleton College, shares her perspective from the CTO role on how she and her team have been involved (and continue to shape) pandemic protocol. She discusses how COVID and emergency planning have helped drive collaboration and alignment across functional areas at the college.
Data Governance in Higher Education
Tambellini Top of Mind Podcast host Katelyn Ilkani interviews Augie Freda, Data Steward at the University of Notre Dame, about data governance. Freda explains how Notre Dame manages data and secures student privacy. He points out the importance of considering the size and source of the data when making decisions.
Course Sharing Among Institutions
The Council of Independent Colleges has created a course-sharing consortium. The platform allows students to take digital courses offered by other institutions similar to their own. In this episode, Katelyn Ilkani talks with Dr. Bryan Boatright, Assistant Vice President for Academic Affairs and University Registrar at the University of Mount Union. Dr. Boatright explains how the course sharing works, shares lessons learned, and highlights some successes of the consortium.