The REFINE Network Evan Silver

Discussing the importance of luxury customer service in the salon industry, emphasizing the impact of personalized care, culture, and awareness on the overall experience. It highlights the role of the right people and culture over material amenities in creating a luxury customer service experience.

In this episode of "The Refined Network Podcast," Evan and Christopher reflect on their recent experiences at the L’ANZA big event, where they launched the Refined Network. They discuss the unique approach of their coaching company, emphasizing their ability to tailor their services to the specific needs of salon owners without imposing a one-size-fits-all solution.

 

They also announce the launch of their Salon Leader Retreats and the Refined Artist Academy training program. Throughout the episode, they express gratitude for the support they've received and their commitment to helping salon owners succeed. www.therefinednetwork.com

Get ready for a great conversation as Evan and Erin dive into the exhilarating world of working with your spouse in a salon business. 

Join us as we spill the tea on starting the conversation with salon owners, share our heartfelt story of love and business, and reveal the secrets to maintaining a harmonious balance between personal and professional lives. 

Buckle up and get ready to laugh, learn, and be inspired!

In this episode of the podcast, Sally, a renowned educator and influencer in the hair salon industry, talks about her life journey including her time becoming an Instagram influencer and battling with breast cancer. 
She shares wisdom on setting personal and professional boundaries, utilizing social media beneficially according to personal goals, and surrounding oneself with people who can provide inspiration. 
The discussion provides insights into her upcoming shows where she hints at providing industry insights, business perspectives, and the importance of direct engagement with people.

In this episode, hosts Evan and Erin Silver discuss their experiences and lessons learned in 2023, specifically in their business. 
They touch on a variety of topics such as stepping away from behind the chair, building a new location, becoming certified in extensions, implementing strategies to enhance customer satisfaction and loyalty, creating a salon owner meetup, and personal development. 
They share insights, advice, and stories to inspire and motivate salon owners and entrepreneurs. Tune in to gain valuable ideas and perspectives for your own business journey.

Evan recently chatted with Michelle on Touch the Line podcast and heard her inspiring account of strengthening 40 Volume Salon's team to over 50 passionate individuals since the starting the salon. 
Not only did she discuss their success, but also shared how managing growth in such a close-knit environment posed its own unique set of challenges - which made for an amazing story!
Part 2 focuses on the leadership of growing a fast growing company.