Travel & Dining Next In Series Podcasts

Publicis Sapient
  • 5.0 (1)
  • MARKETING

Insights into customer-first transformation. 

Episodes

  1. 05/01/2023

    The Future of Guest & Employee Experience

    Unpack the post-pandemic shift from brand loyalty to unique travel experiences.

    11 min

  2. 11/30/2022

    What “Bleisure” Means for Travel & Hospitality Brands

    How can hotels, airlines and other brands capitalize on the newly blurred lines between business and leisure travel? Tune into Next in Travel and Dining.

    27 min

  3. 10/11/2022

    How Restaurants Can Combat Labor Shortages & Wage Inflation

    This podcast episode explores the impact of rising inflation and the ongoing labor shortage on fast food and QSRs—and how digital can help.

    30 min

  4. 06/14/2022

    Digital Strategy Built to Outlast Third-Party Cookies

    Experts provide strategic perspectives on transforming for a “cookieless” future.

    37 min

  5. 04/08/2022

    QSR Podcast: Can Innovation with a Side of Value Help QSRs Survive A Recession?

    As restrictions on restaurants lift, there’s a looming challenge on the horizon: a recession. For insights on how QSRs can navigate a protracted downturn, we sat down with Dan Lubetsky, Publicis Sapient's Travel and Hospitality Senior Director of Customer Experience and Innovation. In this podcast, he unlocks data-centric strategies to drive engagement and why value offerings are key to boosting loyalty and building resiliency through the recession.

    18 min

  6. 04/08/2022

    How to Maximize the Value of ROI on Digital Signage

    Two experts discuss the ins and outs of transformative QSR tech.

    37 min

  7. 04/08/2022

    Expert Perspectives on Dining Out and the Restaurant Industry

    With the spotlight on restaurant vulnerabilities, how can Food and Dining adapt to everchanging customer needs and maintain competitive advantage? Take a listen to this clip from ADARA’s webinar. Sooho Choi, Publicis Sapient’s Global Head of Travel and Hospitality joined Ming Tsai, Author and Host of the television cooking show “Simply Ming” to explore how AI and data-driven solutions for ordering, payments, delivery and menu management are driving engagement, building loyalty and shaking up Food & Dining.

    13 min

  8. 04/08/2022

    The Digital Signage Landscape

    Discover the latest trends and insights about in-venue digital signage. Learn how AI and machine learning are driving better business outcomes with cloud-based, data-centric menu boards.

    20 min
  • 8 Episodes

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Insights into customer-first transformation. 

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