8 episodes

Welcome to TIBCO Tech Talks, the podcast where innovation meets today's thought leaders. Whether you need to simply survive—or transition from digital transformation to implementation—innovation is the key to getting and staying ahead. Here you'll get an insider's perspective on how companies are changing the customer experience and humanizing the technology that now surrounds us all.

TIBCO Tech Talks TIBCO Software, Inc.

    • Technology
    • 5.0 • 5 Ratings

Welcome to TIBCO Tech Talks, the podcast where innovation meets today's thought leaders. Whether you need to simply survive—or transition from digital transformation to implementation—innovation is the key to getting and staying ahead. Here you'll get an insider's perspective on how companies are changing the customer experience and humanizing the technology that now surrounds us all.

    TTT 037: The Smart Hospital: Improving Cancer Care by Understanding the Patient Journey

    TTT 037: The Smart Hospital: Improving Cancer Care by Understanding the Patient Journey

    Healthcare organizations are increasingly challenged by limited budgets and growing care needs. Identifying process improvement is one approach to tackling this challenge. Monitoring and improving using expanding volumes of health information system data is a golden opportunity. In this episode of the TIBCO Tech Talks podcast, David Baltar Boilève, a data scientist at Hospital Universitario Lucus Augusti (HULA) in Galicia, Spain, describes an important collaboration project with TIBCO LABS as part of a #TIBCO4Good initiative. HULA and TIBCO are reviewing patient and department data using a process mining technique to develop insights into the underlying process and accelerate the patient journey. The goal is to provide input into investment decisions and achieve specific patient care improvements.

    • 25 min
    TTT 036: Streamlining Catholic Medical Center's COVID-19 Vaccine Rollout

    TTT 036: Streamlining Catholic Medical Center's COVID-19 Vaccine Rollout

    Data is a crucial tool for fighting COVID-19 and seamlessly rolling out vaccines. In this episode of TIBCO Tech Talks, Dennis McLaughlin, senior director, product management at TIBCO, and Shaunna Shiers, director of operations at Catholic Medical Center (CMC), discuss how TIBCO technology enabled the CMC COVID Vaccine Task Force to quantify and report on thousands of touchpoints from emails, phone calls, visits, and more to make sure all eligible patients received timely vaccines.

    • 7 min
    TTT 035: City Harvest London Fights Hunger Amid COVID-19

    TTT 035: City Harvest London Fights Hunger Amid COVID-19

    City Harvest London had a clear mission: Bring unsold food from restaurants and grocers to the hungry and food insecure of Greater London. Until 2019, the nonprofit was growing rapidly and building strong partnerships with local charities. Then the global pandemic hit, disrupting its ability to deliver food to those who need it most. With TIBCO, City Harvest secured data infrastructure that supported effective communication with its 300 partners, allowing the non-profit to continue fulfilling its mission.

    Listen in to hear City Harvest London CEO Laura Winningham, TIBCO Technology and Customer representative David Rosen, and TIBCO SVP Engineering & General Manager of Integration Products Randy Menon describe the partnership between TIBCO and City Harvest that fed thousands throughout London. To learn more about City Harvest’s data transformation, visit https://www.tibco.com/customers/city-harvest-london.

    • 17 min
    TTT 034: Innovation at the Speed of Formula One

    TTT 034: Innovation at the Speed of Formula One

    Formula One racing sits at the apex of motorsports. Behind the world’s most talented drivers lies an incredible analytics capability that forms the foundation of nearly every decision made throughout a season. From mirroring cars with digital twins, optimizing car configurations, modeling thousands of laps around the world, finding ideal spots to accelerate and overtake, to real-time mid-race decision-making, data is the real fuel of F1. In this fireside chat, TIBCO Chief Analytics Officer Michael O’Connell shares how TIBCO powers the seven-time world champion Mercedes-AMG Petronas Formula One team.

    • 22 min
    TTT 033: Resilience in the COVID-19 Era: A Fireside Chat with Dartmouth College

    TTT 033: Resilience in the COVID-19 Era: A Fireside Chat with Dartmouth College

    One of the world's greatest academic institutions, Dartmouth College has been educating leaders since 1769. But in the past year, Dartmouth faced uncertainty about delivering its mission in the midst of the COVID-19 pandemic. While many schools were struggling to contain the virus and apply policies consistently to avoid high rates of infection, Dartmouth – with the TIBCO GatherSmart™ application – applied a resilient, data-centric approach. Last fall, the college opened with a curriculum that approached normal, and during the winter months, experienced extremely low rates of infection. As you'll hear from Dartmouth CIO Mitch Davis, TIBCO CTO Nelson Petracek, and TIBCO LABS leader Greg James, the TIBCO/Dartmouth partnership goes well beyond data integration and analytical insights. GatherSmart software accelerated the college’s digital innovation to combine the best of what technology leaders and educational institutions have to offer. Learn more about TIBCO GatherSmart software at tibco.com/tibco4good.

    • 28 min
    TTT 032: Customer Centricity in the Italian Insurance Market

    TTT 032: Customer Centricity in the Italian Insurance Market

    The Italian financial services market is extremely competitive — and a market where fintechs have seized on the opportunity to disrupt. In this episode, Emma Acton, TIBCO’s Global Head of Field Marketing, chats with Luigi Vassallo, Chief Operating Officer at Sara Assicurazioni about how they have used this market opportunity to think critically about what their customers really want with respect to products, features, pricing and customer experience.

    • 27 min

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