Understanding the User Experience with bswift UX Portfolio Owner, Rachel Bates bWise

Join hosts Don and Sharon as they meet with the bswift UX Portfolio Owner, Rachel Bates, to discuss all things user interface. During this episode we uncover the gaps that benefit administration systems are tasked with closing when looking closely at providing a contemporary user experience for employees. Rachel reviews the philosophy behind how bswift looks at the employee experience and also briefs our audience on new roadmap items that will be unveiled over the next 12-18 months.