Unfiltered Stories | Reimaging Insurance: Co-creating the Future of Underwriting

In this HFS Unfiltered conversation, Krishnan Ethirajan, Chief Digital & AI Officer at Mosaic Insurance, and Selva Vaidiyanathan, Chief Business Officer – BFSI at WNS, join Saurabh Gupta to discuss how Mosaic and WNS are building a new model for insurance — one defined by trust, speed, and intelligence.

From founding a capital-light hybrid insurer to scaling globally with AI-first operations, Mosaic’s journey is reshaping how underwriting works. Together, Mosaic and WNS show how “partnership with a purpose” drives innovation, agility, and real transformation across the insurance value chain.

Key takeaways:

• Culture of Trust: True innovation starts with partnership, not paperwork.
• Clean-Sheet Design: With no legacy baggage, Mosaic built AI-ready, data-first operations from day one.
• AI as a Force Multiplier: Automating underwriting, risk selection, and claims for faster, smarter decisions.
• Operational Agility: A nimble, distributed model scaling to 7 offices and $1B+ in premiums.
• Purposeful Partnership: WNS and Mosaic prove that transformation accelerates when both sides row in the same direction.