18 min

The Paradox of Exceeding Expectations Unthinkable with Jay Acunzo

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If you work through the logic, you arrive at a shocking conclusion: If you exceed expectations even one time, you launch a spiral towards unreasonable, impossible work. But if we were to re-think what "exceed expectations" means, we'll uncover something far more in our control. It's not about one sliding scale of competency pushed ever further out. It's about something else entirely.

If you work through the logic, you arrive at a shocking conclusion: If you exceed expectations even one time, you launch a spiral towards unreasonable, impossible work. But if we were to re-think what "exceed expectations" means, we'll uncover something far more in our control. It's not about one sliding scale of competency pushed ever further out. It's about something else entirely.

18 min