Used Car Dealer Podcast Used Car Dealer Podcast

In this episode of the Used Car Dealer Podcast, Zach is joined by Amir Hever, CEO and Co-founder of UVeye . They discuss the story behind UVeye's cutting-edge automatic vehicle inspection technology, explore how AI is shaping customer experience, and the pivotal role of innovation in redefining transparency and trust in dealerships.

Some of the questions asked include:

Q) Can you briefly describe UVeye and the reasons behind its founding?

Q) How has UVeye's product changed since its inception in 2016?

Q) How do dealers and OEMs react differently to your product?

Q) How can AI and data increase transparency and rebuild trust in dealerships?

Q) Why is the customer experience declining and how can AI improve it and workplace efficiency?

Q) Why do some still use the "Penny Check," and what modern tools can dealers adopt for improvement? (Can you also explain what "Penny Check" means?)

Q) What makes UVeye's use of AI unique in the auto industry?

Q) Which upcoming trends in the automotive industry, like Autonomous Tech or EVs, excite you the most?

Q) Can you share any upcoming developments from UVeye for 2023 and early 2024?

Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast
Transcribe of this podcast - Interview with Amir Hever, CEO of UVeye: Pioneering MRI for Vehicles (sellyautomotive.com)

In this episode of the Used Car Dealer Podcast, Zach interviews Jim Maguire, Experian's senior director of product marketing for automotive. They discuss dealership fraud, ways to prevent it at your store, and Experian’s latest report on fraud in the industry.

Some of the questions asked include:

Q) What's your industry background and why did you join Experian?
 
Q) What was your first car?

Q) What are the most common automotive fraud types professionals should be aware of?

Q) What challenges do dealers and lenders face regarding auto industry fraud?

Q) Why are dealers and lenders more vulnerable to fraud with the growth of digital retail?

Q) How can dealers and lenders prevent identity theft?

Q) Can you tell us about the 2023 U.S. Identity and Fraud Report by Experian, and key findings?

Q) What has been the biggest surprise for you in 2023 at Experian?

Q) Which automotive futures excite you the most?

Q) For a small to midsize used car dealer, how should they protect their business from fraud?

Q) What can we expect from Experian and yourself for the rest of 2023?


Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast
Transcribe of this podcast - https://blog.sellyautomotive.com/blog/jimmaguire2023
Experian's 2023 Fraud Report - https://www.experian.com/blogs/insights/2023/07/experian-2023-identity-and-fraud-report

In this episode, Zach interviews Kieran O'Brien, the Founder, and CEO of ShopGenie. Zach delves into Kieran’s entrepreneurial journey, which includes selling his first company at just 21 years old. They discuss post-pandemic challenges, issues within the auto repair industry, feedback from ShopGenie's stealth stage (an auto repair platform set to publicly launch June 15th), potential impacts of BEVs, and the implications of right-to-repair legislation, among other relevant topics.
Some of the questions asked include:

Q) Can you briefly describe your journey as a young entrepreneur, and is it true you sold your first company at 21?

Q) How did you enter the auto repair market and what issues did you notice there?

Q) What are the top opportunities for auto repair shops after the pandemic?

Q) Can you explain the concept of "stealth" in startups and the idea behind ShopGenie's inception?

Q) Can you share some of the responses and progress you've seen during your stealth phase?

Q) What key problems in the auto repair sector does your solution address?

Q) Can you share some lessons from your past startup success that you've applied to ShopGenie?

Q) What are your views on Battery Electric Vehicles (BEVs) in the auto repair sector and their potential impact?

Q) How do you envision the future of the auto repair industry, especially considering new legislation like the right-to-repair bill?

Q) Can you provide a sneak peek into what ShopGenie plans for the rest of 2023?

Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast
Transcribe of this podcast - https://blog.sellyautomotive.com/blog/kieran2023

In this episode of the Used Car Dealer Podcast, Zach is joined by Jeff Martin, CEO of NIADA, for a preview of the upcoming NIADA Convention 2023, they touch on key topics like regulatory compliance, overcoming used industry challenges, building stronger dealerships, and networking with federal agencies.

Some of the questions asked include:

Q) Why should someone think about attending the NIADA Convention this year?

Q) Who should be brought from the dealership to this event? General manager, finance manager, who else should attend?

Q) How long have you been involved with NIADA and attending their conventions?

Q) What is different about this year's expo for dealers?

Q) What can dealers expect to gain from the convention and Expo that will help them create a near immediate positive impact at their dealership?

Q) Could you tell us a little more about what else attendees can expect from NIADA and the Expo Hall?

Q) What excites you about the outlook for the used car marketplace this year?

Q) What are some other events in 2023 that NIADA puts on?

Q) If a dealer is listening and they're not yet a member of the NIADA, why should they join?

Q) How do they sign up for their pass to go to NIADA?

Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast
Transcribe of this podcast - https://blog.sellyautomotive.com/blog/jeffm/may2023

In this insightful and special 50th UCDP episode, Zach has a conversation with industry expert and investor Steve Greenfield about the fast-changing automotive landscape. They delve into timely topics, such as electric vehicles, OEM subscription-based features, autonomous technology, and digital retail, providing valuable insights into the industry's evolution.

Some of the questions asked include:

Q) Steve, it's been quite a while since we last had you on the podcast, and you've accomplished some incredible things with Automotive Ventures and the Dealer Fund. For our listeners who may not be as familiar with your recent work, could you share some of the standout highlights from the past year?

Q) During the pandemic, online used car dealers like CVNA took the public markets by storm, but since then, several of these online used car dealers (Vroom, Shift) are down over 90% since pandemic highs; what's the outlook for these sort of companies? From my perspective, Carmax is winning that niche right now.

Q) When you look at the automotive software companies that have started raising at a seed stage post-pandemic, what are some of the interesting problems they are solving in the auto tech/mobility space?

Q) I heard you speak at NADA this year, and you talked a little about the EV space; what's your perspective on some of the disruption in the service side of the auto industry, specifically BEV and over-the-air updates?

Q) Autonomous tech has been a hot topic in the industry for over a decade; at one point, Elon predicted we would have 1M Tesla Robotaxis by 2020; from your view, where are we with autonomous tech?

Q) ChatGPT has become the fastest-growing consumer software product to date. As an investor, what are your thoughts on AI’s potential implications not only for auto software products but also from a (data) inventory pricing or trade appraisal perspective?

Q) Saas and Subscriptions are eating the world. When BMW announced features like heated seats were to be sold to consumers on a subscription model, it created a lot of buzz. What’s your perspective on subscription features in a car, and what does that mean for the used car side of the business once that new car with a subscription is sold to the next buyer?

Q) Digital retail was a big buzzword during the pandemic, and there was a lot of interest from dealers on how they could sell inventory online via one of these tools. Roadster was a big winner of this movement, but some of the other DR tools have since then shuttered; what’s the next iteration of DR in this industry beyond the e-commerce widget?   

Q) What headwinds do you see coming down the pipeline for traditional new and used car dealerships?

Q) What automotive innovation are you most excited about that you saw at CES this year?

Q) You are closing a fund at the end of the month; tell us about that and how accredited investors can join. (If allowed / ok to ask)

Q) Lastly, you are an amazing speaker and a Delta million miler which means your 2nd home may be a Delta One plane seat; what are some upcoming industry events dealers or allied industry listening can see you speak at?

Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast
Transcribe of this podcast - https://blog.sellyautomotive.com/blog/steveg/april2023 

In this episode of the Used Car Dealer Podcast, Zach interviews Paul Daly & Kyle Mountsier of ASOTU, two experts in the automotive industry. They discuss the future of digital retail, direct-to-consumer models, the BEV market, Carvana, impact of high prices and interest rates and other timely automotive topics.
Some of the questions asked include:
Q) How did you get into the business for the benefit of listeners who may not be familiar with you?
Q) After your successful exit from the auto industry, what lessons did you learn and how have you applied them to ASOTU?
Q) How did the idea for ASOTU come together during the pandemic? Can you also talk about the evolution of the brand, including the recent addition of swag?
Q) In terms of building your dealership brand online, what do non-group auto dealers often get right and wrong?
Q) How do you think dealers will change their approach to digital retail and online car shopping post-pandemic?
Q) What are your thoughts on the direct-to-consumer model for new car dealers, and does it depend on the brand?
Q) With Tesla increasing discounts, a decrease in search volume, and lack of nationwide infrastructure, what do you think about the future of the BEV market as revealed by the KBB Brand Watch Report?
Q) What are your thoughts on the future of Carvana as a brand, especially in light of its stock dropping over 95% in the last 2 years? What about the vending machines?
Q) As new vehicle prices remain high and interest rates climb, how do you think this will impact the auto marketplace in 2023, and beyond, for both new and used cars?
Q) What is the most exciting thing about the future of automotive retail for both of you personally?
Q) Lastly, can you give us an idea of what to expect from ASOTU in the future, especially since you're currently raising funds through Automotive Ventures?


Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast
Transcribe of this podcast - https://blog.sellyautomotive.com/blog/asotumar23