57 episodes

Welcome to Virtual GM, the ultimate podcast for anyone looking to elevate their game in the modern hospitality industry! Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or just someone trying to navigate the ever-changing landscape of the hospitality world, this podcast is for you! Each episode is packed with valuable insights, expert advice, and real-life stories from industry leaders and innovators. We'll cover everything from how to effectively market your property and increase bookings, to how to provide top-notch customer service and stand out in a crowded market. But it's not all business - we'll also be having a lot of fun along the way. Expect witty banter, relatable anecdotes, and plenty of laughs as we take a fresh and entertaining approach to discussing the hospitality industry. Produced and distributed by Vibrant Management - a company dedicated to helping hoteliers and vacation rental managers thrive in the modern world - Virtual GM is your go-to source for all things hospitality. So, join us, and let's elevate your game! and visit us on our website: www.thevibrantteam.com

Virtual GM - A Hotel Management Podcast Vibrant Management

    • Business
    • 5.0 • 11 Ratings

Welcome to Virtual GM, the ultimate podcast for anyone looking to elevate their game in the modern hospitality industry! Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or just someone trying to navigate the ever-changing landscape of the hospitality world, this podcast is for you! Each episode is packed with valuable insights, expert advice, and real-life stories from industry leaders and innovators. We'll cover everything from how to effectively market your property and increase bookings, to how to provide top-notch customer service and stand out in a crowded market. But it's not all business - we'll also be having a lot of fun along the way. Expect witty banter, relatable anecdotes, and plenty of laughs as we take a fresh and entertaining approach to discussing the hospitality industry. Produced and distributed by Vibrant Management - a company dedicated to helping hoteliers and vacation rental managers thrive in the modern world - Virtual GM is your go-to source for all things hospitality. So, join us, and let's elevate your game! and visit us on our website: www.thevibrantteam.com

    Hotel Smart Locks with Lynx CEO Reesha Shroff

    Hotel Smart Locks with Lynx CEO Reesha Shroff

    Join us in this enlightening episode of Virtual GM as we sit down with the innovative and visionary Reesha Shroff, CEO and Co-founder of Lynx Automation. With over 12 years of experience as a tech-sales engineer and a distinguished education from The University of Chicago Booth School of Business, Reesha has led Lynx in revolutionizing property automation. This episode dives into the journey of Lynx from its roots in California to its relocation to Tampa Bay, the challenges of startup life, and the future of smart home solutions in the hospitality industry.
    What you'll find in this episode:
    Insights from Reesha on overcoming startup anxiety and founder burnout.Behind-the-scenes of Lynx's relocation and expansion plans.An in-depth discussion on the impact of smart technology in enhancing guest experiences and operational efficiency in hotels.Don't miss this exclusive conversation with one of the tech industry's leading figures in property automation. Tune in to learn, get inspired, and see what's on the horizon for hotel management and smart technology!

    getlynx.com
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    @thevibrantteam
    @virtualgmpodcast

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    www.thevibrantteam.com

    • 45 min
    Hospitality Education with Dr. Peter Ricci

    Hospitality Education with Dr. Peter Ricci

    Guys, we had the legend himself, Dr. Peter Ricci on the podcast today. Dr. Ricci is the Head of the Hospitality Management Department at Florida Atlantic University. Dr. Ricci is a hospitality industry veteran with over 20 years of managerial experience in segments including food service, lodging, incentive travel, and destination marketing. While filling the role of hotel general manager for almost a decade, Dr. Ricci served as a part-time educator before entering academia full-time as both a clinical associate professor and administrator.

    This one is going to be great! 
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    @thevibrantteam
    @virtualgmpodcast

    Checkout our website -
    www.thevibrantteam.com

    • 49 min
    4 Ways To Boost Your Hotel Advertising with Director of Marketing Leah Roberts

    4 Ways To Boost Your Hotel Advertising with Director of Marketing Leah Roberts

    Hey everyone, 

    We're back with another episode and this time we're talking with our Director of Marketing, Leah Roberts, about 4 ways to boost the effectiveness of your hotel advertising. 

    Leah has a tenured background in digital advertising and is part of why Vibrant Management is able to offer a 5x ROAS to all of our clients. 

    Let us know what you think!
    Follow us on Instagram -
    @thevibrantteam
    @virtualgmpodcast

    Checkout our website -
    www.thevibrantteam.com

    • 54 min
    Independent Hotel Rewards Programs w/ Stash Hotel Rewards CEO Jeff Low

    Independent Hotel Rewards Programs w/ Stash Hotel Rewards CEO Jeff Low

    Hey everyone, we're back again with our good friend, Jeff Low, the CEO and founder of Stash Hotel Rewards. Jeff is a stud. He took a universal problem that every independent hotel faces and solved it in one easy-to-use solution. 

    Cody and I get asked all the time - "How do we increase guest loyalty?" or "What's the easiest way to get return guests?". Our answer has always included Stash Hotel Rewards. We hope you enjoy today's episode. Be sure to check out our friends from Stash Hotel Rewards at www.stashrewards.com. 

    Also, shoutout to their great sales reps, Audrey and Patrick! You guys rock! 
    Follow us on Instagram -
    @thevibrantteam
    @virtualgmpodcast

    Checkout our website -
    www.thevibrantteam.com

    • 52 min
    Boost Your Hotel's Q4 Profits: Top 4 Strategies

    Boost Your Hotel's Q4 Profits: Top 4 Strategies

    In this week’s episode of Virtual GM, we dive into the crucial topic of maximizing your hotel's revenue during Q4. As the year wraps up, it's essential to leverage unique strategies to boost your bottom line. We'll cover four innovative approaches, including seasonal promotions, leveraging local events, optimizing online presence, and personalized guest experiences. Whether you're a seasoned hotelier or new to the industry, these insights are tailored to help you achieve financial success in the final quarter. Tune in for valuable tips and actionable advice to make your hotel thrive this season!
    Follow us on Instagram -
    @thevibrantteam
    @virtualgmpodcast

    Checkout our website -
    www.thevibrantteam.com

    • 31 min
    How To Find Hospitality Talent with SUU Hospitality Professor AJ Templeton

    How To Find Hospitality Talent with SUU Hospitality Professor AJ Templeton

    In this week's episode of Virtual GM, we are thrilled to have a conversation with Professor AJ Templeton from Southern Utah University (SUU). Prof. Templeton is an esteemed Assistant Professor specializing in Hotel, Resort, and Hospitality Management at the Dixie L. Leavitt School of Business at SUU. With a focus on tourism and events, she also bridges the gap between academic theories and the dynamic world of hospitality management. Our discussion ranges from her insightful journey in academia to how the next generation of hospitality leaders can gear up for the exciting challenges ahead. Her practical experiences, coupled with an academic lens, provide a rich tapestry of understanding for any hotelier looking to expand their knowledge horizon. Don’t miss out on the pearls of wisdom Prof. Templeton has to offer, tune in
    Follow us on Instagram -
    @thevibrantteam
    @virtualgmpodcast

    Checkout our website -
    www.thevibrantteam.com

    • 48 min

Customer Reviews

5.0 out of 5
11 Ratings

11 Ratings

BelindaLenhard ,

Crushing it!

Love this podcast! These guys have engaging content, great energy, inspiring ideas, and they're driven to make a difference in the hospitality industry. Every episode, I walk away more educated and am excited with a list of new ideas to incorporate into our business. Thanks, VGM and please keep crushing it!

mzkayeto ,

Great Team, Great podcust

Was a pleasure participating in your podcust.

johntheoptimist ,

Great Show!

You’ll walk away with actionable business solutions, regardless of your industry!

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