VRMA and Emergency Preparedness Safer VRS

Welcome to the Safer Vacation Rentals Podcast! In this episode, I want to share my learnings from the recent VRMA conference. The conference was huge—it was an amazing experience and I learned a lot of new things, met a lot of new people, spent a lot of time with the track booth and beyond. One thing that stood out to me is how important it is to understand and provide information to your guests about what's the address of the property that you're in. It's one thing to have your own address handy when you're at home, but when you're on vacation (or attending a conference) it can be confusing if you don't know where you are or what street it's on. So make sure you have the right information available so your guests can find their way around easily. Another thing I learned at VRMA is how important it is to monitor your guests' stay during their vacation and establishing clear expectations with your guests. If you have guests coming into your VR property or your place of business, they should know exactly what they can expect from their experience at your place and their experience with your company as these things can affect your guests' experiences so make sure you're aware of any issues before they happen so they won't be unexpected surprises when they happen. Make sure to subscribe and follow along with this podcast for more about the importance of safety and loss prevention in the vacation rental industry. And remember: if you have any questions or feedback, feel free to shoot me an email at eric@safer.vrs.com