3 min

Create Playbooks to Mitigate Risk 'wellsaid

    • Management

Brian Lafaille, the Global Head of Customer Success - Strategic Programs at Google, offers a step-by-step process for creating playbooks that'll help your team systematically mitigate risk.

Brian Lafaille, the Global Head of Customer Success - Strategic Programs at Google, offers a step-by-step process for creating playbooks that'll help your team systematically mitigate risk.

3 min

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