19 min
what COVID taught us about resiliency - with Lance Hale, President of Transparent BPO CX Solution Source - The Podcast
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- Management
Lance Hale, President of Transparent BPO, and Tom speak on the demands that COVID-19 has brought us in the last few years. They touch on their experience navigating through the BPO world, going from mass call centers to mid-size companies, and what's coming next.
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Send in a voice message: https://podcasters.spotify.com/pod/show/cx-partner-source/message
Lance Hale, President of Transparent BPO, and Tom speak on the demands that COVID-19 has brought us in the last few years. They touch on their experience navigating through the BPO world, going from mass call centers to mid-size companies, and what's coming next.
---
Send in a voice message: https://podcasters.spotify.com/pod/show/cx-partner-source/message
19 min